Raffles Shenzhen 5 stars

Customer review rating (ALL Rating) 4.9/5 42 reviews

Raffles Shenzhen - Image 1
Raffles Shenzhen - Image 2
Raffles Shenzhen - Image 3
Raffles Shenzhen - Image 4

Description

Hotel extras

  • Gourmet cuisine ranging from Japanese and Chinese classics to French patisserie.

  • 1,500 square meters of spa and wellness facilities including fitness center with Technogym.

  • State-of-the-art event spaces including a Grand Ballroom and eight meeting rooms.

Our accommodation(s)

Hotel location

Raffles Shenzhen

T7, One Shenzhen Bay, 3008 Zhongxin Road
518054 Shenzhen
China

GPS:22.505775, 113.942252

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  42 reviews

TripAdvisor Rating  5.0/5  2,549 reviews

Repeated stay at Raffles Shenzhen

TripAdvisor rating 5.0/5

Jlin77 Business - TripAdvisor review

Another great stay at Raffles Shenzhen It’s my second stay at Raffles Shenzhen. A luxury product that truly lives up to its name. Spacious room and provide impressive turndown amenities. Attentive services rendered by well trained staff. Quality of breakfast spread is impeccable. My only feedback was the in-room dinning experience. “Raffles fried rice” can further improve. Nonetheless, was a good stay.

Dear Jlin77, Thank you for choosing Raffles Shenzhen again and for sharing your feedback with us. It is gratifying to hear that you enjoyed our spacious accommodations, thoughtful turndown amenities and impeccable breakfast selection. Your kind words about our attentive team mean the world to us and we will be sure to pass on your appreciation. We also appreciate your constructive feedback on the in-room dining experience. Please be assured that we will review your comments on Raffles Fried Rice with our culinary team to ensure continuous improvement in both taste and presentation. We look forward to welcoming you back for another exceptional stay in the near future.

Good location and warm hospitality!

Customer review rating 4.5/5

Kl Couples - Confirmed reviews ALL

First time to check into this hotel and the overall experience is pleasant!

Enjoyable experience in Shenzhen

Customer review rating 5.0/5

Tony C. W. K. Couples - Confirmed reviews ALL

Well located, exceptionally high quality of services, room, quality of cuisines served and ambient overall. This is my first time travelling to Shenzhen and has given me all the reasons to come back again!. Thank you to all the staff.

Raffles SZ

TripAdvisor rating 5.0/5

Ben L TripAdvisor review

The staff Amy went above and beyond to make our stay memorable. They were always friendly, attentive, and ready to assist with any request. Housekeeping did an amazing job keeping our room tidy. Every time we returned, it felt fresh and welcoming.

Dear I7273QCbenl, Thank you for sharing your experience at Raffles Shenzhen. We are delighted to learn that your stay exceeded your expectations and that our meticulous attention to detail, from room design to personalized service, contributed to a memorable visit. It brings us great comfort to know that Amy and our housekeeping team provided you with attentive, thoughtful and warm hospitality. Ensuring that every guest feels welcome and well cared for is at the heart of everything we do, and we deeply appreciate your recognition of their dedication. Please be assured that we will pass on your kind words to Amy and the team, as such feedback is a tremendous source of motivation. We look forward to welcoming you back in the future and curating another exceptional stay.

The experience in Raffles SZ

TripAdvisor rating 5.0/5

Tommy L TripAdvisor review

This stay at the Raffles Hotel in Shenzhen left a deep impression on us, truly allowing me to experience what top-tier comfort and luxury are all about! Whether it was the room design, bedding and comfort, bathroom facilities, or the attention to detail and service, everything exceeded my expectations. In particular, the room attendant Amy, provided us with exceptionally thoughtful, warm, and attentive service.

Dear tommylZ5572OG, Thank you for taking the time to share your wonderful experience at Raffles Shenzhen! We are delighted to hear that your stay exceeded your expectations and that you enjoyed our hotel's luxurious comfort and attention to detail. We appreciate your kind words about Amy, our Room Attendant. Her dedication to providing thoughtful and warm service is exactly the standard we strive for at Raffles, and it's heartwarming to know that her efforts had such a positive impact on your stay. Your feedback is extremely valuable to us, and we appreciate the opportunity to contribute to your experience. We look forward to welcoming you back to Raffles Shenzhen in the future and continuing to provide you with exceptional service and experiences. Thank you again for your kind recommendation and we hope to see you soon!

In partnership with TripAdvisor

Other web-users rate our hotel

  • 419 reviews 9.2/10 Location
  • 972 reviews 9.2/10 Room
  • 1,394 reviews 8.9/10 Service
  • 7 reviews 4.5/10 WiFi
  • 490 reviews 9.7/10 Vibe
  • 386 reviews 8.9/10 Amenities
  • 298 reviews 8.5/10 Breakfast
  • 221 reviews 8.6/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Shenzhen