Sofitel Mexico City Reforma 5 stars

Customer review rating (ALL Rating) 4.8/5 2,278 reviews

Sofitel Mexico City Reforma - Image 1
Sofitel Mexico City Reforma - Image 2
Sofitel Mexico City Reforma - Image 3
Sofitel Mexico City Reforma - Image 4
297 Avenue Paseo De La Reforma, 06500 Mexico, Mexico

Description

Hotel extras

  • Located in the heart of Mexico, next to the US Embassy and the Angel of Independence

  • Panoramic views of Mexico City and its iconic landmarks from every corner of the hotel

  • Unique saltwater pool on the 38th floor with outstanding views of the city

  • Cityzen Rooftop Bar, the best hotspot to enjoy exquisite gastronomy from the heights

  • Pet-friendly. We welcome all pet lovers and their loved companions travelling together

Our accommodation(s)

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Room 1

Hotel location

Sofitel Mexico City Reforma

297 Avenue Paseo De La Reforma
06500 Mexico
Mexico

GPS:19.428535, -99.16593

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,278 reviews

TripAdvisor Rating  4.9/5  2,106 reviews

Certificate of excellence 2024

Amazing 👏🏻

TripAdvisor rating 5.0/5

Acap1982 TripAdvisor review

Bonjour M. AdriaCC, Thank you for taking the time to share your wonderful experience at Sofitel Mexico City Reforma. We are delighted to hear that you enjoyed your balcony suite with stunning views, and that our Club Millésime made your stay even more enjoyable. Our team, including Sophia, Andrea, Laura, and Joshua, will be thrilled to know that their service made a positive impact on your visit. We sincerely appreciate your feedback regarding the lobby bar and the concierge service. Your comments have been noted, and we will use them to improve our services for future guests. We strive to provide a seamless experience for all our visitors, and your insights are invaluable. It brings us joy to know that you enjoyed the handmade mask gift, as we aim to create memorable moments for our guests. Thank you for recommending us, and we look forward to welcoming you back in the future. Best regards, Cecilia Roura Quality Coordinator

Max our driver was fabulous

TripAdvisor rating 5.0/5

Carly P TripAdvisor review

Bonjour M. Carly P, Thank you for your wonderful feedback regarding your experience with our driver, Max. We are delighted to hear that he made your day in Mexico City both enjoyable and memorable. Our team strives to provide exceptional service, and it is gratifying to know that Max's attentiveness and knowledge contributed positively to your visit. We hope to welcome you back for another stay in the future! Sincerely, Cecilia Roura Quality Coordinator

Ivan’s kindness and excellent service

TripAdvisor rating 5.0/5

Maaz B TripAdvisor review

Bonjour Maaz B, Thank you for your kind words regarding your recent stay. We are thrilled to hear that you and your family enjoyed the outstanding pool and received excellent service from Ivan. Your appreciation for his kindness and the welcome treats truly means a lot to us. We look forward to welcoming you back to Sofitel Mexico City Reforma in the future. Sincerely, Cecilia Roura Quality Coordinator

The BEST hotel in CDMX!

TripAdvisor rating 5.0/5

Amy C TripAdvisor review

Bonjour Amy C, Thank you very much for your kind words regarding your recent stay at Sofitel Mexico City Reforma. We are thrilled to hear that you experienced genuine warmth and exceptional service from our dedicated team. It is heartwarming to know that Sofía, Natalia, Andrea, Miguel, Tomás, Jordi, Vanessa, Diego, and Elizabeth made such a positive impact on your stay, as we strive to create a welcoming and family-like atmosphere for all our guests. We are also pleased that you appreciated our beautifully appointed rooms and fantastic location. Your daughter's sentiment about wanting to live in Mexico City and at our hotel is truly delightful! We look forward to welcoming you and your family back for another memorable experience in the future. Warm regards, Cecilia Roura Quality Coordinator

The hotel boasts excellent facilities

TripAdvisor rating 4.0/5

DayTrip03862554744 TripAdvisor review

Bonjour DayTrip03862554744, Thank you for your wonderful feedback regarding your recent stay at Sofitel Mexico City Reforma. We are delighted to hear that you enjoyed our excellent facilities and the stunning views of iconic landmarks. It is our priority to provide a memorable experience for our guests, and we truly appreciate your kind words about our location and amenities. Sincerely, Cecilia Roura Quality Coordinator

In partnership with TripAdvisor

Other web-users rate our hotel

  • 638 reviews 9.7/10 Location
  • 957 reviews 9.1/10 Room
  • 1,844 reviews 9.3/10 Service
  • 5 reviews 9.3/10 WiFi
  • 408 reviews 8.4/10 Food
  • 405 reviews 8.7/10 Amenities
  • 381 reviews 9.2/10 Vibe
  • 208 reviews 8/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.