曼谷白金水门诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 423 评论

曼谷白金水门诺富特酒店 - Image 1
曼谷白金水门诺富特酒店 - Image 2
曼谷白金水门诺富特酒店 - Image 3
曼谷白金水门诺富特酒店 - Image 4

描述

酒店其他优惠

  • 提供免费无线网络的宽敞办公区

  • 可欣赏城市景观的屋顶酒吧和无边游泳池

  • 国际海鲜自助餐

  • 5 个可灵活调整的会议空间,适合举办休闲/商务活动。

  • 酒店位于白金购物中心内部,靠近出租船、暹罗百丽宫购物中心、BTS Chidlom、Siam 站

我们的客房

预订此酒店
客房 1

酒店位置

曼谷白金水门诺富特酒店

220 Petchaburi Road, Ratchatevee
10400 曼谷
泰国

GPS:13.749701, 100.54007

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  423 评论

TripAdvisor 评级  4.6/5  6,589 评论

Too Good

Tripadvisor 评级 5.0/5

Pallavi A 经 TripAdvisor 认证的评论

Novotel platinum..ideal stay in all aspects...

Tripadvisor 评级 5.0/5

radhika s 经 TripAdvisor 认证的评论

Trải nghiệm không đáng có...

Tripadvisor 评级 1.0/5

Sightseer01859808317 经 TripAdvisor 认证的评论

Dear Sightseer01859808317, Thank you for sharing your feedback with us. We sincerely apologize for the challenges and inconveniences you faced during your recent stay, and we deeply regret that your experience did not meet the expectations we strive to uphold, particularly as a Diamond member. Upon reviewing your concerns, we understand the frustration caused by several factors, including the issues with the welcome drinks, lack of bellman service, A/C problems in your suite, the pricing and delays with the laundry service, and complications related to the payment process. Please know that these matters have been thoroughly reviewed with the relevant departments, and we are addressing them with the utmost seriousness to ensure that similar situations do not arise in the future. Regarding the A/C issue in your suite, we understand the discomfort this caused and regret that it impacted your experience. Our team was quick to offer assistance, but we recognize that this situation should have been handled more efficiently. We also apologize for the confusion surrounding breakfast. We acknowledge the miscommunication between the front desk and F&B staff and regret that it caused unnecessary inconvenience. As a Diamond member, we should have ensured that your benefits were clearly communicated and honored. Furthermore, we deeply regret any perceived lack of professionalism in the handling of your payment issue. Our team is committed to providing courteous and respectful service, and we sincerely apologize if our response fell short of this standard. We are truly sorry for the overall experience you had and understand your decision to seek accommodations elsewhere. We value your feedback and are taking immediate steps to address the areas you have highlighted, as our goal is always to provide our guests with the highest level of service. We hope that you will give us another opportunity in the future to restore your trust and provide you with the quality experience you expect and deserve. Best regards, Pranravich L Director of Rooms

Wonderful Stay at Novotel & Excellent Housekeeping by Aoe

Tripadvisor 评级 5.0/5

Lucy K 经 TripAdvisor 认证的评论

Dear 371lucyk, Thank you so much for your kind words! We are thrilled to hear that you had a fantastic stay at Novotel. It's wonderful to know that our strategic location and the cleanliness of our hotel made your experience even more enjoyable. Aoe will be especially touched by your heartfelt compliments. She truly embodies the spirit of hospitality, and we’re grateful to have her as part of our team. We're also glad that she was able to assist in making your stay comfortable during your husband's illness. We look forward to welcoming you back to Novotel Platinum Pratunam in the future! Best regards, Pranravich L Director of Rooms

Great experience!

Tripadvisor 评级 5.0/5

roland540 Solo travel - 经 TripAdvisor 认证的评论

Dear roland540, Thank you for sharing your wonderful experience with us! We are delighted that your first stay at Novotel Platinum Bangkok was memorable. It’s great to hear that you enjoyed our Executive Park View Room, the breakfast, and the lounge service, as well as the added convenience of our tuk tuk service to Ratchatevi BTS. We truly appreciate your compliments to Jackie, Best, and Ice from the lounge team. They will be thrilled to know their service made a positive impact on your stay. We’re always focused on providing impeccable service, and your recognition means the world to us. We hope to welcome you back in the future for another enjoyable stay! Best regards, Pranravich L Director of Rooms

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其他网络用户评价我们的酒店

  • 2,213 评论 9.7/10 位置
  • 1,432 评论 7.5/10 房间
  • 2,091 评论 9.2/10 服务
  • 27 评论 7.2/10 上网
  • 648 评论 7.9/10 清洁度
  • 588 评论 8.4/10 早餐
  • 429 评论 8.8/10 食物
  • 344 评论 8/10 氛围

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