圣保罗伊比拉普埃拉铂尔曼酒店 5 星

客户意见评级 (ALL 评级) 4.5/5 1,686 评论

圣保罗伊比拉普埃拉铂尔曼酒店 - Image 1
圣保罗伊比拉普埃拉铂尔曼酒店 - Image 2
圣保罗伊比拉普埃拉铂尔曼酒店 - Image 3
圣保罗伊比拉普埃拉铂尔曼酒店 - Image 4
Rua Joinville 515, Vila Mariana, 04008-011 圣保罗, 巴西

描述

酒店其他优惠

  • 24 小时健身房和游泳池

  • TastelT 酒吧提供原创精品鸡尾酒菜单。

  • 1 名 11 岁以下儿童可免费与父母同住

  • 酒店靠近 Dante Pazzanese 和 Oswaldo Cruz 等大型医院。

  • 距离圣保罗孔戈尼亚斯机场 9 分钟车程

我们的客房

预订此酒店
客房 1

酒店位置

圣保罗伊比拉普埃拉铂尔曼酒店

Rua Joinville 515, Vila Mariana
04008-011 圣保罗
巴西

GPS:-23.58231, -46.65014

电话
传真 +55 11 5088-4000

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  1,686 评论

TripAdvisor 评级  4.6/5  2,741 评论

卓越奖 2024

Disappointed

Tripadvisor 评级 2.0/5

ThomasCopeland 经 TripAdvisor 认证的评论

Dear Mr. Thomas, Thank you for your review and for your kind words about our team! We are delighted to hear that you enjoyed our location, the restaurant, and Yucafé. Your compliments to Débora, Ingrid, Danton, Sarah, and Liss mean a lot, and we will be sure to share your feedback with them—they will be thrilled to know they made a difference in your experience. At the same time, we sincerely regret the inconveniences you faced. Regarding the ironing facility, we have checked the iron, and it is functioning correctly. The cooling process may take slightly longer than three minutes, which is normal. Regarding the phone, we appreciate you bringing this to our attention, and we will review this item. We hope your shirt did not get wet, especially since we have a hanger rack positioned away from the floor. As for the feedback regarding the conditions of your rooms, we sincerely appreciate your feedback. Cleanliness and guest comfort are our priorities, and we have already shared your observations with our housekeeping and maintenance managers to ensure these matters are addressed. Your insights are valuable to us, and we will use them to enhance our services. Please feel free to reach out to us directly for any special requests or assistance before your next visit. Monick I Fernandez Customer Experience cx.pullmanibirapuera@accor.com

Excellent first impressions

Tripadvisor 评级 5.0/5

Simon D 商务住宿 - 经 TripAdvisor 认证的评论

Simon, Thank you for your kind words! We're delighted to hear that Victor provided great service and that you had a smooth check-in experience. It's wonderful to know that the small details, like the water and adapter, made a difference. We hope the rest of your stay is just as pleasant! Monick I Fernandez Experiência do cliente #PullmanSPIbirapuera #NotJustAHotel

Pullman with Potential

Tripadvisor 评级 3.0/5

MCTMASE 经 TripAdvisor 认证的评论

Dear Tim, Thank you for sharing your experience with us and for taking the time to leave your review. Your loyalty as an ALL Gold member is extremely important to us, and we regret that some aspects of your stay did not fully meet your expectations. We are pleased to hear that you enjoyed the comfort of your room, the privileged view, and our facilities. However, we sincerely apologize for the points that did not meet your quality standards, especially regarding the check-in experience. This is not the standard of service we strive for at Pullman, and we have already forwarded your feedback to our Front Office Manager to reinforce the importance of a swift and efficient welcome for all our guests. Regarding the ongoing improvements in our facilities, we understand that any impact on the guest experience is undesirable, and we truly regret any inconvenience caused. We are constantly working to enhance our infrastructure to provide the best possible comfort. As for the solid amenities, they are part of the sustainable concept of the Premium Executive Clean Beauty category. We have implemented high-quality solid products, developed by a Brazilian company specialized in upcycling. These amenities are personalized and made from coffee oil extracted from the coffee grounds of our Plant-based Café - Yucafé, aligning with our commitment to sustainability. We have also forwarded your observations to our Housekeeping and Maintenance Managers so they can assess and implement the necessary improvements in our services and infrastructure. We would like to welcome you back and personalize your next stay to ensure you have the best possible experience. To make this happen, please reach out to me with your travel dates so I can assist with your reservation and arrange a truly restorative experience for you. Monick I Fernandez Customer Experience cx.pullmanibirapuera@accor.com

Great service

Tripadvisor 评级 4.0/5

Eric W 经 TripAdvisor 认证的评论

Eric, Thank you for choosing Pullman for your family stay! We’re delighted to hear that Gustavo and Victor provided you with great support and helpful recommendations for nearby restaurants. We truly appreciate your feedback and look forward to welcoming you and your family again soon! Monick I Fernandez Customer Experience #PullmanSPIbirapuera #NotJustAHotel

Many obrigadas!

Tripadvisor 评级 5.0/5

Holly B 经 TripAdvisor 认证的评论

Holly, We truly appreciate your kind words and are deeply sorry for your loss. During difficult times, having a supportive and caring team can make all the difference, and we’re glad that Gustavo and Victor were able to assist you with kindness and professionalism. It means a lot to us that you visit often and can always count on our team. Please know that we are here for you, and we hope to welcome you back under more joyful circumstances in the future. Monick I Fernandez Customer Experience #NotJustAHotel #PullmanSPIbirapuera

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 226 评论 9.4/10 位置
  • 557 评论 7/10 房间
  • 744 评论 8.4/10 服务
  • 23 评论 1.6/10 上网
  • 303 评论 8.3/10 早餐
  • 245 评论 8.1/10 食物
  • 194 评论 7.4/10 设施
  • 178 评论 7.2/10 氛围

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。