美憬阁布达佩斯奈择提酒店 4 星

客户意见评级 (ALL 评级) 4.6/5 1,178 评论

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描述

酒店其他优惠

  • 美味早餐

  • 品尝葡萄酒

  • Gallery Café offering unique mixture of snack menu and Hungarian specialties

  • Library Meeting room for meetings up to 45 pax

  • High-speed 5G wifi access in the entire area of the hotel

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酒店位置

美憬阁布达佩斯奈择提酒店

Jozsef Krt. 4, NTAK: SZ19000217, szálloda
1088 布达佩斯
匈牙利

GPS:47.4966, 19.07081

抵达和交通

酒店服务

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酒店内
  • 欢迎宠物
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

GALLERY CAFÉ

Unique mixture of snack menu and Hungarian specialties called 'Hungarikum'. Try some traditional Goulash Soup, or a Signature burger is you prefer, accompanied with top quality Hungarian wine of French champagne

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.6/5  1,178 评论

TripAdvisor 评级  4.6/5  2,473 评论

卓越奖 2024

My reco is to avoid this place

Tripadvisor 评级 1.0/5

lukasz7906 家庭住宿 - 经 TripAdvisor 认证的评论

We have spent in the hotel 3 days and it was far the worst hotel experience I remember. The New Years Eve dinner was a joke. I would reccomend to avoid this place. Not worth spending money there. Apart from good location this place does not offer anything more that would justify the money.

Dear Lukasz, Thank you for taking the time to tell us about your experience at the Hotel Nemzeti Budapest - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gergő Gasparik Front Office Manager

Not happy!

Tripadvisor 评级 3.0/5

Explorer53440537485 Friends getaway - 经 TripAdvisor 认证的评论

We are on tour and this was hotel chosen by company. First night was good - seem to be short staffed. The Second night we came back from being out most of the day. Our duvet seemed damp. We were heading back out and reported this to front desk. They said that they would check while we were out. Came back around 8:30 pm. Still feels damp so went back down to front desk. They said it seemed fine but would look for another duvet. No where in entire hotel do they have another duvet or blanket. Did absolutely nothing about situation other than say sorry. Very disturbing to me that they just left it that we sleep with a damp cover. Customer service totally lacking. For what this hotel runs I would choose elsewhere.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Hotel Nemzeti Budapest - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. If you would like to share more of your experience, you can contact me through h the following e-mail address: h1686-rd@accor.com Sincerely, Gergő Gasparik Front Office Manager

Good location, beautiful hotel, amazing staff, comfy beds and delicious food

Tripadvisor 评级 5.0/5

BjornBlaschke 家庭住宿 - 经 TripAdvisor 认证的评论

This hotel is in a beautiful old building, high ceilings and with a big old style staircase. I love it! Personally I think the location is great. While not directly in the city center, you’re very closeby. The hotel is located directly above the red metro line and in front of the hotel are multiple busses and trams so you can reach any place in the city quickly. It was also very quiet inside in the hotel, no outside noises. Some evenings (maybe all?) there was also a pianist playing in the lobby bar/restaurant, very nice. Things started off a bit less good though, with a shower issue (which in itself was working fine, just the hose wasn’t long enough, so even there’s a holder higher up on the wall, I still had to hold it when washing my face/hair). In the morning I informed the very kind front desk which assured me this would be fixed. Upon returning in the evening this sadly wasn’t the case. The same front desk staff was still there and he too was surprised to find out it wasn’t fixed. This was eventually resolved the next day by moving to a different room (same category room, difference is this new room had only a shower and no bathtub). Here the shower was perfect, a big rain shower. The other room amenities were the same, such as the very comfortable twin beds, big TV and an AC unit that we could adjust to warm up the room to our desired temperature. Breakfast was included in my room rate and there’s plenty to choose, from sweet to savory. I loved that this hotel had more traditional (thin) pancakes and not those small but thick ones that often guests make themselves with a pancake machine. Fresh orange juice was available upon request and the hotel even had champagne available every morning we were staying here! We also had dinner twice and that was very good too. Both meal services were staffed by the most helpful and kind staff. The employees in general went out of their way to make sure we had a great stay. Everyone is very kind, from front desk to breakfast and bar/dinner team. Even with the shower issue we initially experienced, I would for sure stay in this hotel again on my next visit to Budapest as the positive aspects outshine this one (and also corrected) negative. It shows the hotel is doing what they can to ensure their guests have a memorable stay. 10/10 to the team in this hotel. And a big shout out to the team members we encountered during our stay: Alexandra (Szandi) and János from the breakfast/dinner service, Nora from front desk, Fanny and another gentlemen from the front desk (but I forgot his name). Accor/MGallery, treasure these employees: they are what makes guests want to come back 😊

Dear Bjorn, We very much appreciate your comments regarding your stay in our Hotel :) . It is always a pleasure to receive such positive feedback. I most definitely will share your comments with our team. Especially with Szandi, János, Nóra and Fanny :)) I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope we can see you again soon ! :) Sincerely, Gergő Gasparik Front Office Manager

一般

客户意见评级 3.0/5

匿名 商务住宿 - 所有已确认评论

床不舒服,毛巾都发黄,早餐简单,酒店附近交通拥堵

Dear Yigang L., Thank you for taking the time to tell us about your experience at the Hotel Nemzeti Budapest - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gergő Gasparik Front Office Manager

Downtown Oasis

Tripadvisor 评级 5.0/5

soring89 商务住宿 - 经 TripAdvisor 认证的评论

The Nemzeti is one of the MGallery Boutique hotels of Accor. it is located right in the middle of the public transport connection hub Blaha Luiza Ter in the very center of Budapest. I found a very well maintained hotel with a dedicated polite and professional team both in at the reception and at the restaurant. The impecable cleanliness of the rooms gives a good feeling. The historic background of the hotel, mindfully displayed in a mini-museum in the lobby, gives the guest an insight in the very interesting history of the house. Beyond these objective remarks on the hotel: I am so happy that I eventually found the only and one post-Covid working sauna in an Accor house in Budapest. If not the impecable service at the reception, at the bar and in the restaurant and the central location, then at least the sauna alone is for me definitely a very strong reason to return. Excellent hotel, will be back for sure.

Dear Soring, We very much appreciate your comments regarding your stay at our Hotel :) . It is always a pleasure to receive such positive feedback. I most definitely will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you again soon ! :) Sincerely, Gergő Gasparik Front Office Manager

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其他网络用户评价我们的酒店

  • 581 评论 9.6/10 位置
  • 674 评论 7.9/10 房间
  • 825 评论 9.2/10 服务
  • 16 评论 7.1/10 上网
  • 469 评论 9.3/10 早餐
  • 280 评论 8.1/10 清洁度
  • 210 评论 9/10 氛围
  • 193 评论 9.2/10 设施

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