Mercure Koh Chang Hideaway 4 звезды

Name: Mercure Koh Chang Hideaway | Koh Chang Hotels | all.accor.com - ALL
Address: 111,1 Moo Koh Chang Tai, Amphur Koh Chang, TRAT, KOH CHANG, 23170, TH
Telephone: +6639619111
Rating: 4.2

Примечание: отзывы клиентов (Рейтинг ALL) 4.2/5 Отзывов: 352

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111,1 Moo Koh Chang Tai, Amphur Koh Chang, TRAT, 23170 KOH CHANG, Thailand

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Mercure Koh Chang Hideaway

Отель для путешественников, которым нужны местные и необычные впечатления

"Located within the Bailand Bay district of Koh Chang, our property offers compact rooms that feature an individual climate control, writing table and a private terrace. Enjoy a beautiful view of the ocean from your room as well, which further includes a shower, spa bathtub and toiletries. Outdoor features include a swimming pool with waterfalls as well as a poolside bar. There are fitness classes and a gym available for those who are seeking."

"American breakfast is served daily while the lounge restaurant serves international cuisine. There are also other restaurants such as Lisca Beach and Tamarin restaurant that are less than 200 meters away. Guests can also enjoy drinks at the nearby bar. Koh Chang Hideaway Hotel provides computers, a business centre and business rooms for travelling professionals. There is also a free shuttle bus service, 24-hour room service and 24-hour security.

Mr. Wichai Poolprasert, General Manager, would like to welcome you

Mr. Chaiwat Onlahoong Менеджер отеля

Особенности отеля

Rooms overlook the ocean
American breakfast served daily
Swimming pool
"Business centre and meeting rooms "
10:00-22:30 hrs. Room Service

Наши номера

Номер

Standard room with 1 king size bed

4 чел. максимум
24 m² / 258 sq ft

Постель 1 x Большие двуспальные кровати
Виды: Вид на парк либо Вид на горы
Номер для людей с ограниченными возможностями

Номер

Standard room with 2 single beds

4 чел. максимум
24 m² / 258 sq ft

Постель 2 x Односпальные кровати
Виды: Вид на парк либо Вид на горы

Номер

Superior Room with 1 king-size bed

4 чел. максимум
50 m² / 538 sq ft

Постель 1 x Большие двуспальные кровати
Виды: Вид на горы либо Вид на сад
Плюсы размещения: Терраса

Номер

Superior Room with 2 single bed

4 чел. максимум
50 m² / 538 sq ft

Постель 2 x Односпальные кровати
Виды: Вид на горы либо Вид на сад
Плюсы размещения: Терраса

Номер

Deluxe Room with 1 king-size bed, Ocean View

4 чел. максимум
52 m² / 559 sq ft

Постель 1 x Большие двуспальные кровати
Виды: Вид на океан/море либо Боковой вид на бассейн либо Вид на горы либо Вид на залив
Плюсы размещения: Балкон

Номер

Deluxe Room with 2 single beds, Ocean View

4 чел. максимум
52 m² / 559 sq ft

Постель 2 x Односпальные кровати
Виды: Вид на океан/море либо Боковой вид на бассейн либо Вид на горы либо Вид на залив
Плюсы размещения: Балкон

Номер

Deluxe Room with 1 king-size bed, Pool Access

4 чел. максимум
50 m² / 538 sq ft

Постель 1 x Большие двуспальные кровати
Виды: Боковой вид на бассейн
Плюсы размещения: Терраса

Номер

Deluxe Room with 2 single beds, Pool Access

4 чел. максимум
50 m² / 538 sq ft

Постель 2 x Односпальные кровати
Виды: Боковой вид на бассейн
Плюсы размещения: Терраса

Вилла

Pool Villa with 1 king bed, private plunge pool and terrace

4 чел. максимум
123 m² / 1323 sq ft

Постель 1 x Большие двуспальные кровати
Виды: Боковой вид на бассейн либо Вид на сад
Плюсы размещения: Частный бассейн

Номер

Standard room with 1 king size bed

4 чел. максимум
24 m² / 258 sq ft

Постель 1 x Большие двуспальные кровати
Виды: Вид на парк либо Вид на горы
Номер для людей с ограниченными возможностями

Расположение отеля

Mercure Koh Chang Hideaway

111,1 Moo Koh Chang Tai, Amphur Koh Chang, TRAT
23170 KOH CHANG
Thailand

GPS:11.988336, 102.298261

+66 39 619 111

+66 39 619 108

BANG BAO

Tourist attraction

Доступ: 3 km / 1.86 mi

BAI LAN BAY

Beach area

Доступ: 3 km / 1.86 mi

Гостиничные услуги

Регистрация заезда с 15:00 - Регистрация выезда до 12:00

При отеле

Бассейн
Парковка
Трансфер
Ресторан
Доступ на инвалидном кресле
Фитнес-центр
Wi-Fi
Кондиционер
Завтрак
Бар
Помещения для деловых встреч
Обслуживание в номере

THE BAY RESTAURANT

Combining great food and service in a beautiful setting overlooking the swimming pool and sea, The Bay Restaurant serves both international and Thai cuisine.

BEACH BAR

Недоговорная фотография

Located at the poolside and facing the beachfront, the Beach Bar serves oriental dishes and beverages.

REEF BAR

Недоговорная фотография

Located on the second storey, Reef Bar is beside the main swimming pool and overlooks the sea. Stop by for a chilled glass of wine, a tasty snack or just enjoy the music. Both indoor and outside seating are available.

2 фитнес-центры

Недоговорная фотография

Fitness centres are located on hotel's lobby zone and beach zone which provide you with the finest equipment that will satisfy you and ensure you enjoy overlooking the Beach view. Free use of our Fitness Centres, open from 6 a.m. - 8 p.m.

Spa

Недоговорная фотография

Hideaway Spa is located on hotel's lobby zone where you select the treatments that best suit you and relax your wonderful day with skillful therapists and estheticians offering you extensive services. Open hour 8:30 am - 8 pm.

Конференции и мероприятия

Количество конференц-залов: 2
Площадь самой большой комнаты: 378 m² / 4068.754 sq ft
Максимальное количество мест: 200
Максимальная вместимость банкетов: 150

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL 4.2/5 Отзывов: 352

Рейтинг TripAdvisor 3.9/5 Отзывов: 981

Anlage eigentlich noch schön, aber Zimmer abgewohnt und vor allem dreckig und schimmelig! Nicht noch einmal

T6877FKpeterb Couples - 27.03.2025 Реальные отзывы TripAdvisor

Mercure KCH H - Misleading the customer

juliacsefalvay2020 Friends getaway - 10.03.2025 Реальные отзывы TripAdvisor

We are a successful Travel Agency ( over 28 years ) so we know exactly what we are booking. We have stayed in Mercure / Accor hotels several times in the world, this has never happened before. Shame on Mercure Koh Chang Hideway. 1/ We booked 3 standard rooms - we read every room description. Unfortunately we didn't notice that there was no balcony ( only on site ) of course they couldn't change the rooms there because the hotel was full. Although we were angry, we accepted that we were careless and so we did not have a balcony. 2/ But the view and the windows we had were a disgrace to the hotel !!! The windows of the rooms were not transparent / 1 room was . but we were looking straight at a dirty roof and wall , half a meter from the window !!! This is not written anywhere in the room description. This is a total deception of the guest Like a travel agent (1 person of 6) we visit a lot of hotels every year to give our passengers an accurate picture. Mercure should be ashamed of itself because it has refused to even acknowledge compensation. At every workshop, at every trade meeting, at every tourism exhibition, we will publish long reports on Mercure's incorrect behaviour. Photos will be attached as evidence.

Inacceptable

Brigitte B 01.02.2025 Реальные отзывы TripAdvisor

Chambre standard donne sur un parking , odeurs nauséabondes de la salle de bains la nuit ( tout remonte ) , lit extrême y dit et défoncé , tâches de moisi sur le mur de la chambre , courir après un agent pour faire faire la chambre , petit dej non achalandé au fil de l’heure …. Installations vieillissantes. Cher cher très cher pour ce que c’est .. personnel très gentil par contre , pas anglophone pour la plupart .

Dear F9944IEbrigitteb, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, The Management and Team Mercure Koh Chang Hideaway

it was not worth the money...

Joerg L 25.01.2025 Реальные отзывы TripAdvisor

We have thought that we are coming into vacation in here. But we have been very disappointed. Booked a 124m² Villa with private pool and Yakuzzi. As we have checked in, there was a problem with American Express Card, which was rejected from their system. No problem, paid with VISA, even if AMEX was agreed before in reservation agreement. Having spoken with AMEX, which was a very expensive phone call to Germany, they have given information that Mercure terminal is not sending out any seller information or ID, so it was not a problem with AMEX, it was a problem with their terminal inside Mercure ! Might be they wanted to avoid because of higher commissioning rate and exchange rate with AMEX. Fully disappointed from the 124m² villa, this is only room with less than 80m², no seperate living or bedroom, even not a comfortable table or seating possibility within living room / bedroom. Within the first three nights, we could not sleep as because of the pump from the pool made a lot of noise ! This problem was solved on the fourth day from one of your technicians, pump was switched off. Swimming pool was dirty already before, but became more dirty now, so we could not use what we have paid for. In addition, water flow in bathroom basins was stocked, floor was wet all the time, also solved on fourth day from their technicians, but situation was ongoing all the time also with toilet. Warm water supply is also unacceptable, there is no warm water supply all the time, only for a few minutes within the morning or evening ! As we have have reported stucking toilet in the mornings, not flushing down, water is coming back, there was no reaction, so we had to use public toilet at the main swimming pool very often instead of our private. Further on, there is a lot of construction work noise around the villa every morning, banging at the walls, drilling, cutting works. This was not vacation, it was a nightmare we have paid a lot of money for for nine nights. Service at the beach bar is very good, but your kitchen is not able to deliver a simple burger menu as ordered three times ! Also noodles were delivered with rare meat. Was send back to kitchen and replaced, nice to have a discount on it, but we prefer to have dinner together and not alone… This place needs a lot of more maintenance… bathroom shower door handle with silicon and nearly falling down, Yacuzzi can not be used, electric control cabinet open, trash around swimming pool and in front of the entrance, swimming pool stairs and ceramics dirty… Not a holiday feeling ☹, respective not worth the money we have paid. Management was not interested in our claim which was done verbally and in a written for, did not receive any answer. They have only given a "discount" for a night which could not be used from us because of travel delays. Sorry to say after all: it was not worth the money and we have been very disappointed because of our private pool, Yacuzzi and also drainage stucks...

Dear SnowmanHamburg, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, The Management and Team Mercure Koh Chang Hideaway

Kick back & relax

Kevin B 17.01.2025 Реальные отзывы TripAdvisor

Dear L6661OMkevinb, Sawasdee Kha! Greeting from Koh Chang Island:) Thank you so much for your kind words and for taking the time to share your experience with us. Your gratitude means a great deal to us and serves as a reminder of why we are so passionate about creating memorable and caring experiences for our guests. We hope to welcome you back to our hotel in the near future:) Sincerely, The Management and Team Mercure Koh Chang Hideaway

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Указана начальная стоимость за 1 ночь для 1 человека в номере категории, указанной рядом с ценой, без учета дополнительных услуг и завтрака. Она соответствует самой низкой рыночной цене с учетом всех налогов (В соответствии с действующими нормами и правилами некоторые налоги могут взиматься по прибытию в отель (например, туристический налог).) на указанный вариант размещения, найденной на сайте https://all.accor.com/ в этот день, для проживания в течение одной ночи в ближайшие 20 дней. Может изменяться в зависимости от периода и наличия свободных номеров. Стоимость актуальна только на момент бронирования. Оплата проживания в отеле за границей производится в валюте страны, где расположен отель. Гарантируется только сумма, подтвержденная при бронировании в валюте страны, где находится отель. Примерная стоимость в вашей валюте, которая может быть указана, не является договорным условием. Во время оплаты вашим банком может взиматься комиссия за осуществление операции и (или) валютный обмен.

Mercure Koh Chang Hideaway 4 звезды

Описание

Особенности отеля

Наши номера

Standard room with 1 king size bed

Standard room with 2 single beds

Pool Villa with 1 king bed, private plunge pool and terrace

Standard room with 1 king size bed

Расположение отеля

Доступ и транспорт

Гостиничные услуги

THE BAY RESTAURANT

BEACH BAR

REEF BAR

Завтрак

Бассейн

2 фитнес-центры

Spa

Конференции и мероприятия

Отзывы наших гостей

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