ibis Singapore on Bencoolen 3 stars

Customer review rating (ALL Rating) 4.3/5 4,859 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Located in the heart of Singapore's arts & cultural, business and shopping district

  • Bus stops in front of the hotel, 5-8 min to Bugis, Rochor, Bencoolen, Bras Basah MRT Station

  • High-ceiling room, FREE WIFI and use of Bamboo Bicycle, in-house gym

  • Indulge in the international all-you-can-eat breakfast buffet at TASTE

  • Contemporary meeting and event facilities with natural daylight and high quality furniture

Our accommodation(s)

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Hotel location

ibis Singapore on Bencoolen

170 Bencoolen Street
189657 SINGAPORE
Singapore

GPS:1.301222, 103.852673

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  4,859 reviews

TripAdvisor Rating  4.0/5  7,417 reviews

Good Hotel

TripAdvisor rating 4.0/5

mnaoto TripAdvisor review

About 5 min from the nearest station: Bugis. Good access to the tourist spots nearby: namely Bugis street, Haji Ln, and Sultan Mosque. Room is quite standard. As is often the case in Singapore, the water pressure in the showers was quite weak.

Dear mnaoto, Thank you for choosing to stay in ibis Bencoolen. It is a pleasure to hear you sharing with us on your positive feedback that overall you had enjoyed your recent stay with us. We had taken note of your comment. Please be assured this feedback will be shared to the Manager concerned to look into these areas for improvement. Thank you again for sharing your experience, and we hope to have the pleasure of welcoming you back. Sincerely, Audrey Loke

Budget hotel

Customer review rating 3.0/5

Sanjeev B. Business - Confirmed reviews ALL

Good things - Very much within budget. Close to MRT which provides connectivity. Very good breakfast spread. Comfortable bed. Good network. Things to improve - Toilet seat was broken. Really struggled. No Faucet (many hotels in Singapore have faucets). I had requested cleaning on demand but my room was not cleaned even after I put the sign outside. Had to change my preference to make sure room was cleaned.

Feedback

Customer review rating 2.0/5

Anonymous Business - Confirmed reviews ALL

I have always chosen to stay at the same hotel when visiting Singapore, but I was disappointed with my recent stay. The room quality needs improvement and it's time for a quick renovation of the dated rooms and damaged doors. During this stay, I had a room with a damaged door lock and it was not changed even after reporting it the next day or a room change. Additionally, I usually prefer to stay on a higher floor but was given a lower floor room which was noisy and had long wait times in the morning and at night. Some of the card taps for the lifts were also not working. On a positive note, the reception staff were attentive and helpful.

Good location , superb service

Customer review rating 5.0/5

Weng T. Business - Confirmed reviews ALL

My 2 time here at ibis bencoleen . Never disappointment . Exceeded my expectation . Superb service . Love to come back again

Good comfortable stay

Customer review rating 4.0/5

Mayur M. Business - Confirmed reviews ALL

Good comfortable stay with descent breakfast

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Other web-users rate our hotel

  • 2,805 reviews 9.7/10 Location
  • 2,690 reviews 6.8/10 Room
  • 2,392 reviews 8.5/10 Service
  • 90 reviews 8.8/10 WiFi
  • 1,270 reviews 8.5/10 Cleanliness
  • 842 reviews 7.9/10 Breakfast
  • 22 reviews 7.8/10 Sustainability

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