Grand Mercure Belém do Pará 5 stars

Customer review rating (ALL Rating) 4.1/5 1,270 reviews

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Description

Hotel extras

  • Prime location in the center of Belém do Pará

  • Hotel with pool and spa

  • Restaurant with regional and international cuisine

  • Convention Center for up to 600 people

  • Free WiFi available throughout the hotel

Our accommodation(s)

Hotel location

Grand Mercure Belém do Pará

Av Nazare 375
66035115 BELEM
Brazil

GPS:-1.45241, -48.48935

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANTE BACCALA

The Baccalá restaurant offers the best in national, regional and international cuisine. It serves a full buffet breakfast, a delicious lunch and an à la carte service at dinner. On Saturdays, guests can enjoy our famous feijoada.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,270 reviews

TripAdvisor Rating  4.0/5  238 reviews

Poor service

Customer review rating 1.5/5

Mrs H. Couples - Confirmed reviews ALL

Arrived 19:30 ,had been travelling most of the day ,no room ready ,had to wait 30 minutes for a room ! Not even offered a drink whilst waiting Next morning issues with toilet not flushing Reported to receptionist was told it would be repaired which it was, but then again not flushing .Having to fill bin in room with water from shower to flush poo away NOT ACCEPTABLE

Terrible from start to finish

TripAdvisor rating 1.0/5

DaveY818 Couples - TripAdvisor review

Terrible, from start to finish, probably the worst ever experienced in the Accor group. Aging badly in desperate need of renovation/modernisation, dark and quite sinister with low ceilings, leaving an impression of unclean. Rooms have a distinct smell of humidity and are very poorly decorated. The “suites” are badly arranged with an uninviting canape overlooking the bathroom and fridge. Breakfast just OK. No recognition of All status. Welcome drink may comprise a coffee or a beer only.

the room was not nice enough for a Grand Mercure

Customer review rating 3.5/5

Martin S. Couples - Confirmed reviews ALL

The Hotel was ok. The nice entrance and breakfast room. The room itself did not satisfy for a Hotel with the name Grand Mercure ..... like the small windows .... The stuff was very nice. Attentive and discrete

Staff were great

Customer review rating 3.5/5

Marcus B. Families - Confirmed reviews ALL

I've stayed in this hotel a number of times ever since it started as the Crown Plaza. The staff are great, Restaurant is good for both breakfast and dinner. Nice gym. Well located and safe. However its showing its age and feels a bit run down in parts.

Excelente Estadia

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

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Other web-users rate our hotel

  • 207 reviews 9.8/10 Location
  • 528 reviews 5.6/10 Room
  • 549 reviews 7.4/10 Service
  • 31 reviews 2.9/10 WiFi
  • 244 reviews 5.5/10 Comfort
  • 234 reviews 7.7/10 Breakfast
  • 179 reviews 6.7/10 Food
  • 157 reviews 5.1/10 Cleanliness

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