Mercure Pattaya Ocean Resort 4 stars

Customer review rating (ALL Rating) 4.3/5 804 reviews

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Mercure Pattaya Ocean Resort - Image 1
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Mercure Pattaya Ocean Resort - Image 4
463/100, Moo 9, Pattaya Second Road, Nhongprue Banglamung, 20150 PATTAYA, Thailand

Description

Hotel extras

  • Ocean resort with mini water park, mini rock climbing & cave

  • 200 metres away from Pattaya beach

  • Walk to beach,Terminal 21 Pattaya, Art in Paradise

  • Pamper your kids everyday with MyKids package

  • Free flow & unique beverage experience with MyGlass Package

Our accommodation(s)

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Hotel location

Mercure Pattaya Ocean Resort

463/100, Moo 9, Pattaya Second Road, Nhongprue Banglamung
20150 PATTAYA
Thailand

GPS:12.94721, 100.887436

Telephone
Fax +66 2 659 2889

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

MOLTEN

Savour a variety of delicious Thai and international cuisine at the popular all day dining Molten Restaurant. Guests who want to dine in the privacy of their rooms can opt for the in-room dining option, which is also available all day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  804 reviews

TripAdvisor Rating  3.9/5  987 reviews

Good stay

Customer review rating 4.5/5

Alvin Couples - Confirmed reviews ALL

Dear Alvin, Thank you for your positive feedback regarding your stay and our restaurant staff. We appreciate your comments about the maid services, and we will certainly look into this for future improvements. Sincerely, Panadda Injai, Front Office Manager

Good and pleasant stay

Customer review rating 5.0/5

Bharat Families - Confirmed reviews ALL

Dear Bharat, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our location and found it convenient. Your satisfaction is our priority, and we look forward to welcoming you back soon. Panadda Injai, Front Office Manager

Good stay, but there are some things that should be improve.

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Dear Guest, Thank you for your feedback. We appreciate your loyalty as a platinum member and understand your concerns regarding the water provision. Your comments are valuable for our ongoing improvements. We are pleased to hear you enjoyed the room upgrade. Best regards, Panadda Injai, Front Office Manager

Feedback on Recent Stay

Customer review rating 4.5/5

Apitha B. Couples - Confirmed reviews ALL

Dear Apitha B., Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you appreciated the warm atmosphere and that our bell staff member positively impacted your experience. We sincerely apologize for the inconvenience you encountered with the power outlet at the work desk. Your comments regarding the inconsistency of the outlet are valuable, and we will ensure that our maintenance team is made aware of this issue to improve our facilities for future guests. We are grateful for your continued patronage and look forward to welcoming you back to Mercure Pattaya Ocean Resort soon. Best regards, Panadda Injai, Front Office Manager

Customer review rating 0.5/5

Ranpreet S. Families - Confirmed reviews ALL

Dear Ranpreet S., Thank you for sharing your feedback. We regret that the breakfast options did not meet your expectations, as we strive to cater to a wide range of tastes. We appreciate your comments regarding the staff\'s cooperation and will review this matter. As for the complimentary drinks, gold members up can enjoy alcohol as per benefits entitled. Your insights are valued as we continuously seek to enhance our guest experience. Panadda Injai, Front Office Manager

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Other web-users rate our hotel

  • 1,295 reviews 9.4/10 Location
  • 1,536 reviews 5.7/10 Room
  • 1,249 reviews 7.3/10 Service
  • 65 reviews 4.4/10 WiFi
  • 761 reviews 6/10 Amenities
  • 674 reviews 5.8/10 Cleanliness
  • 656 reviews 3.4/10 Comfort
  • 568 reviews 6.5/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.