Grand Mercure Urumqi Hualing 5 stars

Name: Grand Mercure Urumqi Hualing - ALL
Address: 109 E XiHong Road, URUMQI, 830063, CN
Telephone: +869915188888
Rating: 0.0

TripAdvisor rating 4.0/5 178 reviews

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109 E XiHong Road, 830063 URUMQI, China

Grand Mercure Urumqi Hualing

Upscale hotel for business and leisure

Grand Mercure Urumqi Hualing is an international five-star hotel located in the down town. The hotel location offers easy access to the city's business, shopping and entertainment venues and the sightseeing places. Only 15 minutes drive to the airport. Th ere are 3 distinct restaurants, a lobby bar, comprehensive meeting and banquet facilities, a gym, a spacious and secure free parking for guests in the hotel. All guest rooms and public areas have complimentary WIFI access.

The GRAND MERCURE Urumqi Hualing Hotel located in Hualing Trade Mall.Nearby attractions include Hongshan Park and Grand Bazzar,also close to the main shopping centers and entertainment venues.It also easily accessible from the airport and railway station.

From our hotel to the beautiful Hongshan Park only 10 minutes walk, and 15-minute drive to the Grand Bazaar. Excursionist can take a shot trip to the Heaven Lake of Celestial Mountains and Nanshan Pastureland.

Hotel extras

Web corner and free WIFI throughout the hotel
Offer 100% Halal Food in all hotel restaurants
Ample car park with 220 parking spaces
Located in the central of Hualing wholesale market, it's easy to get Xinjiang famous products.
Easy access to the business quarter

Our accommodation(s)

Room

Superior Room with 1 King Bed

3 pers. max
32 m² / 344 sq ft

Bedding 1 x Queen size bed(s)
Views: City View
Accessible room

From NaN € NaN CNY Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Superior Room with 2 Single Beds

3 pers. max
32 m² / 344 sq ft

Bedding 2 x Single bed(s)
Views: City View

From NaN € NaN CNY Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Deluxe Room with 1 King bed

3 pers. max
38 m² / 409 sq ft

Bedding 1 x Queen size bed(s)
Views: Park view

From NaN € NaN CNY Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Executive Superior Room with 1 King Bed and Executive Lounge Access

3 pers. max
32 m² / 344 sq ft

Bedding 1 x Queen size bed(s)
Views: Park view

From NaN € NaN CNY Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Deluxe Room with 2 Single Beds

3 pers. max
38 m² / 409 sq ft

Bedding 2 x Single bed(s)
Views: Park view

From NaN € NaN CNY Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Executive Superior Room with 2 Single Beds and Executive Lounge Access

3 pers. max
32 m² / 344 sq ft

Bedding 2 x Single bed(s)
Views: Park view

From NaN € NaN CNY Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Executive Deluxe Room with 1 King Bed and Executive Lounge Access

3 pers. max
38 m² / 409 sq ft

Bedding 1 x Queen size bed(s)
Views: Park view

From NaN € NaN CNY Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Superior Room with 1 King Bed

3 pers. max
32 m² / 344 sq ft

Bedding 1 x Queen size bed(s)
Views: City View
Accessible room

From NaN € NaN CNY Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Hotel location

Grand Mercure Urumqi Hualing

109 E XiHong Road
830063 URUMQI
China

GPS:43.816275, 87.604444

+86 991 518 8888

+86 991 518 9666

URUMQI RAILWAY

Railway station

Access: 6 km / 3.73 mi 20 min drive

Shuttle

Shuttle on call

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Car park
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
Room service

SIAM THAI RESTAURANT

Non contractual photo

This is a unique delicious Thai restaurant in urumqi, recommend to you Thai food is very delicious and unique, make every guest can feel the exotic atmosphere

LOULAN CHINESE RESTAURANT

Non contractual photo

The Chinese restaurant offers nouvelle Cantonese cuisine as well as Xinjiang local specialities to suit the most discerning tastes.

CAFÉ VERANDA

Non contractual photo

The all-day restaurant provides a sumptuous international buffet and features an open-style kitchen to give you an all-new dining experience.

Meetings & Events

Number of Meeting Room: 3
Surface of the largest room: 512 m² / 5511.117 sq ft
Maximum seats capacity: 700
Maximum capacity for banquets: 280

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Our guest reviews

100% genuine reviews from our guests

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TripAdvisor Rating 4.0/5 178 reviews

Disappointed and unimpressed

Elizabeth T 9/10/2024 TripAdvisor review

Don't be fooled by the grand entrance. The rooms are old and dated. I stayed on the 8th floor with my tour group. The shower tub does not drain well and floods. Many of my friends also experienced the same problem. I made sure to turn off shower when lathering soap and shampoo and turning it back on to rinse off. The tub still floods and the water drains very slowly. It doesn't drain very well. And it also leaks out onto the floor from a corner of the tub. The sink does not drain water very well too. Other than that, it is an ok room.

No window/ stinky bathroom/ disgusting

SPGPlatinChina Families - 7/23/2022 TripAdvisor review

This hotel is an embarrassment to the Accor brand. The window in the room is boarded up. How can a room in a five star hotel not even have a window? I called to complain and they said many rooms were like this. And the smell in the room. The bathroom absolutely stinks and emanates throughout the whole room. Hard to sleep it was so disgusting. I'm only here one night so didn't ask to switch rooms. Stay away from this hotel. I can't believe how bad it was

Inconvenient for families

aekeus 12/30/2021 TripAdvisor review

I stayed two separate nights within a week. Upon entry, the hotel looks very beautiful and has a 5 star decoration above the lobby. However, it's a rather inconvenience hotel for families: - only one person spoke English, so it was difficult to communicate - the hotel restaurant only has Chinese menus with no pictures and the staff had difficulties understanding my mim'ed broken Chinese - room service only starts at 11 p.m.... so how can you feed your children and put them to bed at 8:00 p.m.? - the room service menu is limited, anyhow - the shower has no holder for the shower head, so you have to hold the water and lather - there was construction happening in the room below mine, so I was hearing hammering throughout the night - we had to get a NAT test every single time we entered the hotel. resulting in us getting two NAT tests in one day. (LOL)

Nice Property

panerai66 Families - 1/18/2020 TripAdvisor review

Stayed 14 nights in this property and have to say that the service level is highly commendable. Manager Abdullah from breakfast lounge is very attentive and takes care of us very well, and not forgetting other managers. Only setback, despite requesting and insisting on NON SMOKING rooms/floor, there were still smokers, I believed they were Chinese guests, secretly or rather, blatantly smoking in their NON SMOKING floors. Ventilation is bad as the smoke flows through into our rooms. Speedy service recovery by the hotel team include placing air ioniser in our room. For one to stay 14 nights, with our daughter being sensitive to cigarette smoke, it was one memorable stay. Hotel management should enforce and be stricter with such rules. As an international chain group, every guest should be treated equal and non smokers shouldn't be penalised, and bear the brunt and suffer as a result of other insensitive and uncultured travellers. Despite these, this property is highly recommended. Good location with wholesale centre within walking distance and many local delights nearby. We will be back again end 2020 again to fulfil another 14 nights stay and hopefully, we will have cleaner air in our room.

Dear Guest Thank you for choosing to stay in Grand Mercure Urumqi Hualing. I am happy to read that our Cafe Veranda Manager Abdullah took good care of you and your family. I am very sorry that we have not been able to control some of our customers and to get them to stop smoking on our clearly marked Non-smoking floors. We will continue to work on that. Please let me know if I can be of any assistance in Urumqi. We look forward to your next visit. Best regards Joachim Heineke General Manager

Excellent hospitality

466ollieh Solo travel - 1/15/2020 TripAdvisor review

I stayed 3 nights at the hotel this January and I was extremely impressed with every aspect of the hotel. First of all the staff were extremely friendly and helpful. Lynne was very professional and was always there to help. Im a platinum member and was given a free upgrade to a suite along with fruits and offered a late checkout which was very useful. The room was spotless and very spacious. For me this is the nicest hotel I've stayed in Urumqi and the location is great around 25 mins to the airport and pretty central. Would definitely stay here again!

Dear Guest Thank you very much for choosing Grand Mercure Urumqi Hualing for your stay in Urumqi. I am pleased to read that you enjoyed your stay and very pleased that you tell us about Lynne's professionalism. I hope to be able to welcome you back soon and if you need any help in the meantime in Urumqi, please contact me any time. Best regards Joachim Heineke General Manager

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.