ibis budget London Whitechapel - Brick Lane 2 stars

Customer review rating (ALL Rating) 4.0/5 3,693 reviews

Best price
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100 Whitechapel Road, E1 1JG LONDON, United Kingdom

Description

Hotel extras

  • Central location, with plenty of nearby transport links

  • 7 minute walk to Aldgate East and Whitechapel tube station

  • Unlimited continental buffet breakfast, snacks available.

  • Old Spitalfields Market is just a ten minute walk away

  • A variety of nearby restaurants and nightlife options

Our accommodation(s)

Book this hotel
Room 1

Hotel location

ibis budget London Whitechapel - Brick Lane

100 Whitechapel Road
E1 1JG LONDON
United Kingdom

GPS:51.517576, -0.06486

Telephone
Fax +44 20 7655 4621

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

2 breakfasts

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  3,693 reviews

TripAdvisor Rating  3.9/5  4,303 reviews

Perfect for Overnight Stay

Customer review rating 5.0/5

Gill Couples - Confirmed reviews ALL

Dear Gill, Thank you for your kind feedback! We are delighted to hear that our location was convenient for your needs during this time. We hope to welcome you again in the future. Best regards, K M Yasin Arafat Team Leader, ibis budget London Whitechapel - Brick Lane

Dirty room

Customer review rating 0.5/5

A. Families - Confirmed reviews ALL

Dear A., Thank you for taking the time to share your feedback. I’m truly sorry that your stay did not meet expectations, especially when it comes to cleanliness. This is not the experience we want for our guests, and I completely understand your frustration. Please know that we take your comments seriously, and I’ve shared them with our housekeeping team to ensure this does not happen again. Your insights are invaluable in helping us improve, and we truly appreciate your honesty. If there’s anything we can do to make this right or if you’d be open to giving us another chance in the future, please don’t hesitate to reach out. Once again, I sincerely apologize for the inconvenience you faced. We hope to have the opportunity to provide you with a much better experience next time. Sincerely, Chaitanya, Team Leader

Considering cancelling my ALL membership

Customer review rating 1.5/5

Aussiegirl52 Couples - Confirmed reviews ALL

Dear Leah, Thank you for sharing your feedback regarding your recent experience at our hotel. I sincerely apologize for the inconvenience you encountered with your booking upon arrival. It is concerning to hear that your reservation was not found in our system, and I understand how frustrating this must have been for you. Please know that we take such matters seriously, and our team is trained to assist guests with their bookings. I appreciate your patience in addressing this issue. Your satisfaction is very important for us and we have processed 50% refund amount £191.77 of your booking to your account. I hope we will get another chance to serve you better in the future. Regards, K M Yasin Arafat Team Leader IBIS Budget London Whitechapel

Good rooms and personnel, well located

Customer review rating 4.0/5

Jaime R. L. Couples - Confirmed reviews ALL

Dear Jaime We appreciate that you enjoy our team ,service and location. We hope see you again. Thanks Office Team Member Vanessa

Well located, comfortable stay

Customer review rating 3.5/5

Anonymous Solo - Confirmed reviews ALL

Dear Shez, Thank you for taking the time to share your feedback with us. We are truly sorry to hear about the difficulties you faced during your booking and check-in process. We completely understand how frustrating it must have been to experience confusion with your reservation and to feel unsupported by our team. We would like to clarify that, as per our hotel policy, we are not able to provide confirmation over the phone. All booking confirmations are sent via email, and we regret that this was not communicated clearly to you during your phone call. We understand that this caused unnecessary stress, and we sincerely apologize for that. We take your comments seriously and will be using this as an opportunity to provide additional training to our team on handling these situations with more care and understanding. Our goal is to ensure every guest feels welcomed and well-supported from the moment they make a reservation to the end of their stay. We also apologize for the cleanliness issues you experienced in your room. We will certainly investigate and address these concerns to ensure a more comfortable experience for future guests. We\'re glad to hear that the rest of your stay was more enjoyable, and we hope we can welcome you back in the future for a smoother and more pleasant experience. Thank you once again for your valuable feedback. Sincerely, Chaitanya, Reception Team Leader

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Other web-users rate our hotel

  • 1,169 reviews 9.2/10 Location
  • 1,642 reviews 5.9/10 Room
  • 1,140 reviews 8.4/10 Service
  • 18 reviews 8.8/10 WiFi
  • 844 reviews 7.6/10 Cleanliness
  • 681 reviews 6.4/10 Breakfast
  • 476 reviews 7.3/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.