Novotel Bangka - Hotel & Convention Centre 4 stars

Customer review rating (ALL Rating) 4.8/5 246 reviews

Novotel Bangka - Hotel & Convention Centre - Image 1
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Description

Hotel extras

  • Outdoor pool, fitness centre and spa

  • 3000 m2 Convention Centre

  • Asian and International cuisine at The Square Restaurant

  • 15-minute drive to Depati Amir Airport

Our accommodation(s)

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Room 1

Hotel location

Novotel Bangka - Hotel & Convention Centre

Jl. Soekarno Hatta Km. 5, Pangkalpinang, Kep. Bangka Belitung
33137 Pangkalpinang
Indonesia

GPS:-2.156899, 106.130981

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

The Square Restaurant

A culinary blend of Asian and International cuisines, The Square presents a true feast inspired by recipes from all over the world. Located on the first level of the Novotel Bangka, this restaurant is stylishly decorated with a pleasing ambience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  246 reviews

TripAdvisor Rating  4.5/5  567 reviews

Certificate of excellence 2024

Nice stay

TripAdvisor rating 4.0/5

Marlina T TripAdvisor review

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Dear FELICIA B., Thank you for taking the time to tell us about your experience at the Novotel Bangka - Hotel & Convention Centre. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Permadi Duty Manager

Exceptional hospitality

Customer review rating 5.0/5

Kelvin S. Couples - Confirmed reviews ALL

Dear Kelvin S., We very much appreciate your comments regarding your stay at the Novotel Bangka. It is always a pleasure to receive positive feedback. I will share your comments with our team. We sincerely apologies for the disappointment and discomfort caused to by the breakfast options. We will review with team member to enhance the selection and improve the overall experience for our guests. We sincerely apologise for any inconvenience caused to by internet connection during your stay at Novotel Bangka. We understand that we fell short of these standards during your visit, and we are committed to rectifying these issues. We sincerely hope this inopportune experience will not deter you from staying with us again as we would sincerely hope to be given another chance to create a better stay experience for you. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Permadi Duty Manager Novotel Bangka

Luarbiasa Novhotel Bangka

TripAdvisor rating 5.0/5

Lucia N TripAdvisor review

Pelayanan Restoran

TripAdvisor rating 5.0/5

robertriandoa TripAdvisor review

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Other web-users rate our hotel

  • 31 reviews 8.1/10 Location
  • 110 reviews 8.7/10 Room
  • 117 reviews 9.2/10 Service
  • 72 reviews 9.5/10 Cleanliness
  • 47 reviews 7.9/10 Breakfast

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