Mercure Pontianak City Center 4 stars

Customer review rating (ALL Rating) 4.4/5 280 reviews

Mercure Pontianak City Center - Image 1
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Description

Hotel extras

  • IMac Corner and Free Wi-Fi

  • Covered parking

  • Great Facilities : LCD Information, Swimming pool & Fitness Centre

  • 1 hotel restaurant and lobby lounge

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mercure Pontianak City Center

Jalan Jenderal Ahmad Yani, 91, West Kalimantan
78124 PONTIANAK
Indonesia

GPS:-0.055007, 109.348544

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  280 reviews

TripAdvisor Rating  4.5/5  1,774 reviews

Certificate of excellence 2024

Nice stay

TripAdvisor rating 4.0/5

Salty Q TripAdvisor review

Friendly 249 room hotel near Ayani Megamall.

TripAdvisor rating 4.0/5

Gene R J TripAdvisor review

Dear Sir/Madam , We very much appreciate your comments regarding your stay at the Mercure Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ricky Coen Arifin General Manager

Honouring avoidance of single use plastic mineral bottles

Customer review rating 4.5/5

Fajar A. Business - Confirmed reviews ALL

Improvement please for Towels and Bed. Excellent Location, Good swimming pool, Gym need Towels. Bell boy is excellent !!

TripAdvisor rating 4.0/5

Nely L TripAdvisor review

Kepada Bapak/Ibu yang terhormat, Kami sangat berterima kasih atas komentar Bapak/Ibu mengenai kunjungan Bapak/Ibu di Mercure Pontianak City Center. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Bapak/Ibu kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Bapak/Ibu telah memberitahukan pengalaman Bapak/Ibu, dan kami berharap kunjungan Bapak/Ibu berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Ricky Coen Arifin General Manager

Good Stay

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Dear Delly Anggraini , MRS {guest_last_name}, We very much appreciate your comments regarding your stay at the Mercure Pontianak City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 113 reviews 8.9/10 Location
  • 346 reviews 8.4/10 Room
  • 468 reviews 9.1/10 Service
  • 8 reviews 5.6/10 WiFi
  • 280 reviews 8.8/10 Food
  • 201 reviews 8.5/10 Cleanliness
  • 148 reviews 8.7/10 Breakfast
  • 5 reviews 1.9/10 Wellness Area

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ibis Pontianak City Center 3 stars

Customer review rating (ALL Rating) 4.5/5 (472 reviews)

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