Mercure Cardiff Holland House Hotel & Spa 4 stars

Customer review rating (ALL Rating) 4.0/5 1,015 reviews

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Mercure Cardiff Holland House Hotel & Spa - Image 1
Mercure Cardiff Holland House Hotel & Spa - Image 2
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Mercure Cardiff Holland House Hotel & Spa - Image 4
24 26 Newport Road, CF24 0DD CARDIFF, United Kingdom

Description

Hotel extras

  • On-site leisure facilities including an 18-metre pool

  • Fully-functioning gym, sauna, steam room and more

  • Guests enjoy 20% discount on spa treatments

  • Conference and meeting rooms seating 700 guests

  • Within walking distance to the iconic Millennium Stadium

Our accommodation(s)

Hotel location

Mercure Cardiff Holland House Hotel & Spa

24 26 Newport Road
CF24 0DD CARDIFF
United Kingdom

GPS:51.483986, -3.167448

Telephone
Fax +44 29 2048 8894

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

URBAN BAR & KITCHEN

The First Floor Restaurant at Mercure Holland House has developed an enviable reputation for style, ambience and culinary excellence since it opened. The menu provides a varied and irresistible range of modern cuisine, all served with style.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  1,015 reviews

TripAdvisor Rating  4.0/5  3,748 reviews

Certificate of excellence 2023

Beware additional charges and reception queue

TripAdvisor rating 3.0/5

Matt M Families - TripAdvisor review

Overall, my experience at the Mercure Hotel Cardiff was a mix of highs and lows. The bar area exuded a pleasant ambiance, perfect for unwinding after a long day. However, I was taken aback by the unexpected swimming pool charge of £10 per person per entry, which was not disclosed on the Mercure website. Additionally, the inconvenience of two out of four lifts being out of order was disappointing. On the brighter side, the hotel boasts a convenient location and the reception staff were friendly and helpful, despite the perpetual queues. However, the steep breakfast price of £16 per person might deter some guests (The Little Man Cafe is great - 10 minutes walk).

Lovely experience

TripAdvisor rating 5.0/5

Tia R TripAdvisor review

Ruth is a nice friendly woman and I would say she is So nice thank you Ruth for the best time in the hotel. Had the best nights all we want to do is stay more and more thanks Ruth. You made our stay one of the best experience ever and I can’t wait to stay again.

Very convenient with own car parking.

Customer review rating 4.5/5

Robert M. Couples - Confirmed reviews ALL

Warm welcome by staff. very spacious room with comfortable large bed. Quick lifts to our floor (14) Service in lounge and restaurant good. Enjoyed our stay. Would certainly return

very good stay

Customer review rating 5.0/5

Brian C. Couples - Confirmed reviews ALL

wonderful holiday

Absolutely awful.

TripAdvisor rating 1.0/5

Sarah L TripAdvisor review

Very poorly run. The second you arrive there is only 2 people at the front desk and you are stood waiting 40 mins in a line to check in. Considering you’re paying £200+ a night you’d expect your room to be clean. Broken chairs, Stains everywhere and a TV that doesn’t work. I also ordered and pre payed for a ‘birthday package’ as a surprise for my husband and when we arrived to the room it wasn’t there. tried to ring front desk and multiple other departments but it is impossible to get through. Will not book here again.

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Other web-users rate our hotel

  • 1,249 reviews 7.8/10 Location
  • 2,614 reviews 7/10 Room
  • 1,914 reviews 7.5/10 Service
  • 34 reviews 7.6/10 WiFi
  • 1,073 reviews 6.1/10 Cleanliness
  • 905 reviews 5.1/10 Amenities
  • 762 reviews 7.1/10 Breakfast
  • 738 reviews 6/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.