ibis Melbourne Glen Waverley 3.5 stars

Customer review rating (ALL Rating) 4.2/5 1,223 reviews

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Description

Hotel extras

  • The Glen Shopping Centre

  • Gateway to the Dandenong Ranges

  • Glen Waverley Dining Precinct

  • Conference Venue in Glen Waverley

  • Corporate and Business Hotel in Glen Waverley

Our accommodation(s)

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Hotel location

ibis Melbourne Glen Waverley

297 Springvale Road
3150 GLEN WAVERLEY
Australia

GPS:-37.882978, 145.1652

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

ibis Kitchen and Bar

ibis Kitchen and Bar is located on the ground level of the hotel, and open for Breakfast, Lunch, Dinner and afternoon and evening drinks. A Bistro style menu is suited to both business and leisure travelers seeking an easy, comforting and delicious meal.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,223 reviews

TripAdvisor Rating  4.0/5  581 reviews

Another Great Stay

Customer review rating 5.0/5

Bernard W. Couples - Confirmed reviews ALL

Dear Bernard, Thank you very much for this kind review of your recent stay. We are delighted to hear that you enjoyed your stay and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. We look forward to seeing you again soon. Best regards, Sahan Shanthapriya Assistant Manager

Good stay

Customer review rating 4.5/5

Daryl P. Families - Confirmed reviews ALL

Dear Daryl, Thank you for taking the time to share your review. We are truly thrilled that your time with us was so enjoyable. It brings us great joy to know that you appreciated the professionalism and efficiency of our service, as well as the overall presentation of ibis Melbourne Glen Waverley. Our team takes great pride in maintaining a high standard of cleanliness and guest experience, and your recognition of these efforts is highly encouraging. Moreover, we are pleased that our efforts to provide a smooth and efficient experience for our guests resonate with your stay. We hope we will have the opportunity to see you again in the future. Best regards, Sahan Shanthapriya Assistant Manager

OK

Customer review rating 3.0/5

Charles Business - Confirmed reviews ALL

Dear Charles, Thank you for taking the time to share your review. We are delighted that you found your room to be good and praised the cleanliness, which is a testament to our commitment to providing a comfortable and hygienic environment for our guests. Nonetheless, we are concerned to hear about the issues you experienced with the shower fixture and the noise from the fridge. While our rooms are designed to deliver a seamless experience with individual heating and air conditioning adjustments, we apologize if this specific aspect did not contribute to your comfort. Furthermore, it is regrettable that the cleanliness of the bathroom sink and wall did not meet our usual high standards. Please accept our sincere apologies for any inconvenience these issues may have caused you during your stay. We hope you were able to appreciate our convenient location, within walking distance to Glen Shopping Centre and an array of restaurants, as well as our secure car parking facilities. We hope we will have the opportunity to see you again in the future. Best regards, Sahan Shanthapriya Assistant Manager

Well located. Good price

Customer review rating 4.5/5

Tony Families - Confirmed reviews ALL

Dear Anthony, Thank you for taking the time to share your review. It\'s wonderful to hear that your stay with us at ibis Melbourne Glen Waverley was memorable. We are pleased that you found our proximity to the Glen Waverley train station and local shopping venues to your liking. Our location indeed offers convenient access to various attractions and amenities, making it ideal for guests like yourself who value ease of movement and a variety of dining and shopping options. We hope we will have the opportunity to see you again in the future. Best regards, Sahan Shanthapriya Assistant Manager

Item left in room "disappeared"

Customer review rating 2.0/5

Paul C. Business - Confirmed reviews ALL

Dear Paul, Thank you for taking the time to review your stay. We are sorry to hear that your stay did not entirely match your expectations. It is concerning to note that the room decor and bathroom facilities appeared to be in need of refreshing. We continuously strive to maintain and update our accommodations to ensure a comfortable experience for all our guests. Additionally, we regret the inconvenience caused by the missing electric toothbrush and understand how frustrating such situations can be. We take matters of guest property very seriously and have reviewed our lost and found procedures in light of your feedback. The issue you encountered with the underground car park swipe card should not have occurred, and we apologize for the delay this caused. We are also mindful of the size of the shower and will factor this into our ongoing refurbishment plans. Furthermore, we apologize for the oversight in not sending your invoice promptly; we will ensure that such documentation is provided efficiently moving forward. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Sahan Shanthapriya Assistant Manager

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Other web-users rate our hotel

  • 528 reviews 9.1/10 Location
  • 822 reviews 6.1/10 Room
  • 710 reviews 8/10 Service
  • 10 reviews 3.3/10 WiFi
  • 381 reviews 6.3/10 Cleanliness
  • 216 reviews 6/10 Value
  • 186 reviews 7.6/10 Breakfast
  • 98 reviews 7.4/10 Vibe

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