Novotel Kuala Lumpur City Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 3,035 reviews

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Novotel Kuala Lumpur City Centre - Image 1
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Novotel Kuala Lumpur City Centre - Image 4
2 Jalan Kia Peng, 50450 Kuala Lumpur, Malaysia

Description

Hotel extras

  • 5 min walk to Pavilion Kuala Lumpur and Kuala Lumpur Convention Centre via link bridge

  • Premier floor paying guests & Accor Platinum and above members enjoy Premier Lounge access.

  • 5 minutes walking distance to Raja Chulan Monorail Station

  • Cashless parking using Touch N Go, Visa, MasterCard, Amex, UnionPay, or MyDebit

  • Special parking rate for in-house guests at only RM5 flat rate per day with multiple entries

Our accommodation(s)

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Hotel location

Novotel Kuala Lumpur City Centre

2 Jalan Kia Peng
50450 Kuala Lumpur
Malaysia

GPS:3.151229, 101.71252

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Food Exchange

Culinary delights await at Food Exchange, where you can indulge in a diverse selection of international and local cuisine available for lunch and dinner. Treat yourself to the indulgent palatable a la carte menu for a feast.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  3,035 reviews

TripAdvisor Rating  3.5/5  4,655 reviews

Overall pleasant stay

TripAdvisor rating 4.0/5

Sunshine04202860862 TripAdvisor review

Pillows were soft and low. Breakfast didn’t have much choices but Mr Mamun was very very helpful in many ways as a waiter.Overall it was the location that matters. Very good location to KLCC , shopping areas and Jalan Alor food street. Please improve on the breakfast and room amenities.

Great Location and comfortable beds.

TripAdvisor rating 5.0/5

JasonA259 TripAdvisor review

I stayed at the Novotel in Kuala Lumpur 2 nights. The pool was great to cool down. Dinesh and Mamun were very pleasant in the breakfast area. It is a great location to walk to Petronas Towers and multiple malls in the area with lots of food options. The hotel was very clean and quiet.

Great service with a smile

TripAdvisor rating 5.0/5

richavedonsa TripAdvisor review

The service is excellent. Mamun was especially helpful during breakfast and was pleasant to talk with. The pool staff were great and room cleaning attendant was top notch. Thank-you! All levels of staff were very kind and keen to assist with anything

Good location but poor staff and guest service

TripAdvisor rating 2.0/5

Amitglobe Families - TripAdvisor review

The hotel front desk doesn’t know how to smile or greet guests amicably. We have been allotted room number 801. The health faucet was leaking in the bathroom. We requested for a higher floor and the front desk repeatedly turned down the request stating that all rooms of executive category are full. When we requested to accommodate us on any of the subsequent days they didn’t even bother to check and just said that all rooms are full. I won’t be staying at this property again. Poor customer service

Excellent

TripAdvisor rating 5.0/5

Nathan G Couples - TripAdvisor review

Ismail gave us the best service ever. Thank you so much! The mojito was incredible. Would definitely recommend the bar. The service was amazing and great ambiance. Thank you so much m, Ismail. We will definitely be back again the next time we are in Kuala Lumpur.

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Other web-users rate our hotel

  • 2,843 reviews 9.5/10 Location
  • 2,364 reviews 7.7/10 Room
  • 2,367 reviews 8.4/10 Service
  • 63 reviews 7.4/10 WiFi
  • 1,213 reviews 8.3/10 Cleanliness
  • 991 reviews 5.7/10 Comfort
  • 929 reviews 7/10 Breakfast
  • 185 reviews 5.2/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.