ibis Christchurch 3 stars

Customer review rating (ALL Rating) 4.3/5 2,307 reviews

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Description

Hotel extras

  • Qualmark Gold

  • Central Christchurch location

  • 24-hour reception

  • Walking distance to BNZ Centre and The Terrace hospitality precinct

  • Short (200m) walk to the Te Pae Convention Centre.

Our accommodation(s)

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Room 1

Hotel location

ibis Christchurch

107 Hereford Street, P O Box 1586, Christchurch 8140
8011 Christchurch
New Zealand

GPS:-43.532062, 172.635742

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Perch Dining + Bar

An inner city haven for good NZ wine, craft beer, classic pours and even better food. Offering a bites menu of seasonal sharing plates that hit the spot for both a lively after work drink on the balcony and relaxing meal in the vibrant, urban restaurant.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,307 reviews

TripAdvisor Rating  3.8/5  1,244 reviews

Nice and relaxing

Customer review rating 4.5/5

John W. Couples - Confirmed reviews ALL

Dear John W., Thank you for taking the time to share your positive experience at ibis Christchurch. We are delighted to hear that you found your stay to be nice and relaxing. Our team strives to provide a satisfying environment for all our guests, and your feedback is greatly appreciated. Kind Regards Renaliza Rillera-Rimando Front Office Manager IBIS Christchurch 107 Hereford Street, PO Box 4456, Christchurch, 8140 Tel.: +64 (0) 3 …- DDI: +64 (0)3 … - Fax : +64 (0)3 … h5… ibis.com - accorhotels.com

Well located

Customer review rating 4.0/5

Jess Business - Confirmed reviews ALL

Dear Jess, Thank you for your kind words regarding your recent stay with us at ibis Christchurch. We are thrilled to hear that you appreciated our central location and found your room cozy. We understand that the view may not have met your expectations entirely, and we appreciate your feedback. We hope to welcome you back in the future for another enjoyable stay. Kind Regards Renaliza Rillera-Rimando Front Office Manager IBIS Christchurch 107 Hereford Street, PO Box 4456, Christchurch, 8140 Tel.: +64 (0) 3 …- DDI: +64 (0)3 … - Fax : +64 (0)3 … h5… ibis.com - accorhotels.com

Great Stay

Customer review rating 4.5/5

Megan G. Families - Confirmed reviews ALL

Dear Megan G., Thank you for taking the time to share your feedback regarding your recent stay at ibis Christchurch. We are delighted to hear that you had a great stay overall, and we sincerely appreciate your kind words about our staff and services. We apologize for the inconvenience caused by the loud music from the outdoor festival during your visit. We understand how disruptive this can be, and it is unfortunate that this coincided with your stay. We always strive to ensure our guests are informed about local events, and we appreciate your understanding regarding the earplugs offered. Your recommendation to consider the timing of your stay is duly noted, and we will continue to provide this feedback to our team to enhance our guest experience. It is wonderful to know that you enjoyed the comfort of your room and appreciated the amenities provided, particularly the hot shower and our all-in-one wash. We are also thrilled to hear that our breakfast offerings met your expectations, and that our team made your birthday celebration special with a cake. We pride ourselves on delivering memorable experiences for our guests. We are genuinely sorry to hear about your interaction with our bar staff, and we will address this internally to ensure we maintain our high standard of customer service. Your feedback regarding the friendliness and helpfulness of our team is reassuring and will be shared with them. Thank you once again for your valuable feedback, and for recommending our hotel. We look forward to welcoming you back to ibis Christchurch in the future. Kind Regards, Renaliza Rillera-Rimando Front Office Manager IBIS Christchurch 107 Hereford Street, PO Box 4456, Christchurch, 8140 Tel.: +64 (0) 3 …- DDI: +64 (0)3 … - Fax : +64 (0)3 … h5… ibis.com - accorhotels.com

Excellent all round.

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Dear Guest, Thank you for your wonderful feedback regarding your recent stay at ibis Christchurch. We are delighted to hear that you found your experience to be excellent in all aspects. Your satisfaction is our priority, and it is rewarding to know we met your expectations. We look forward to welcoming you back in the future for another delightful stay. Kind Regards Renaliza Rillera-Rimando Front Office manager IBIS Christchurch 107 Hereford Street, PO Box 4456, Christchurch, 8140 Tel.: +64 (0) 3 …- DDI: +64 (0)3 … - Fax : +64 (0)3 … h5… ibis.com - accorhotels.com

Good location and helpful staff

Customer review rating 4.0/5

Joanne Business - Confirmed reviews ALL

Dear Joanne, Thank you for taking the time to share your experience during your recent stay with us at ibis Christchurch. We truly value your feedback and are pleased to hear that you found our location convenient and our staff helpful. Your comfort and satisfaction are our top priorities. I sincerely apologize for the challenges you encountered while feeling unwell. It is unfortunate that the heating in your room did not function as expected, and I appreciate your understanding regarding the potential room change. We strive to ensure that all our systems work correctly, and your comments will be shared with our maintenance team for further review. I am glad to hear that our chef was able to prepare a special chicken broth for you, and I appreciate your patience and understanding regarding the hot toddy request. We strive to accommodate our guests’ needs as best as we can, and your suggestion for future reference on making this drink will certainly be taken into account. Additionally, I apologize for any inconvenience caused by the restaurant hours and the soup not being available on the menu. Your feedback is invaluable, and we will take it into consideration as we continue to enhance our services. I am particularly pleased to hear that our team, including the manager or supervisor you mentioned, provided you with thoughtful care during your time of need. We believe that hospitality is not just about providing services, but also about offering support and kindness to our guests. Thank you once again for your kind words about our staff and the meal you enjoyed with your group. We hope to welcome you back to ibis Christchurch in the future, under healthier circumstances. Kind Regards Renaliza Rillera-Rimando Front Office manager IBIS Christchurch 107 Hereford Street, PO Box 4456, Christchurch, 8140 Tel.: +64 (0) 3 …- DDI: +64 (0)3 … - Fax : +64 (0)3 … h5… ibis.com - accorhotels.com

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Other web-users rate our hotel

  • 1,453 reviews 9.1/10 Location
  • 1,410 reviews 6.6/10 Room
  • 1,368 reviews 9.4/10 Service
  • 18 reviews 7/10 WiFi
  • 753 reviews 4.9/10 Comfort
  • 558 reviews 8.6/10 Cleanliness
  • 378 reviews 7.4/10 Food
  • 318 reviews 7.5/10 Breakfast

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