ibis Aracatuba 3 stars

Customer review rating (ALL Rating) 4.0/5 764 reviews

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Description

Hotel extras

  • 20 minutes by car to Araçatuba Airport;

  • 4 minutes by car to Araçatuba Bus Terminal

  • 2 minutes drive to Marechal Rondon Highway

  • Pet-friendly hotel! Small animals are welcome here

  • Children are welcome! Up to one child in the same room as parents

Our accommodation(s)

Hotel location

ibis Aracatuba

Avenida Brasilia 2500, Jardim Nova Iorque
16018000 ARACATUBA
Brazil

GPS:-21.23123, -50.4395

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

IBIS KITCHEN GRILL

Hearty regional dishes and classic Brazilian dishes cooked before your eyes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  764 reviews

TripAdvisor Rating  3.8/5  615 reviews

Not good

Customer review rating 1.0/5

Marcelo Business - Confirmed reviews ALL

Air conditioning malfunction No invoice sent

Hello, Mr. Marcelo Thank you very much for sharing your review of the Ibis Araçatuba. We regret that the service provided did not live up to your expectations. Please accept our sincere apologies. Regarding the invoice, it is sent to the registered e-mails. In the case of individuals, it is sent to the guest's e-mail, and in the case of companies, it is sent to the e-mail registered with the CNPJ. In your case, it is al…, but I am also sending it to your e-mail mg… We are already renovating the rooms. We have approved an investment of almost 2 million. We have an extensive schedule of works and renovations, such as permanently changing the linens, changing the air conditioning control and maintenance, changing the flooring in the bedroom and bathroom, cleaning the carpets, painting the walls and doors, replacing the furniture, TVs and updating the room. Thank you once again for sharing your experience. Kind regards, Edicarlos Rodrigues General Manager

Old room

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

I was hoping to see an improvement, but I just saw an old hotel with expensive prices

Hello, Mr. Rodrigo Thank you very much for sharing your review of the Ibis Araçatuba. We regret that the service provided did not live up to your expectations. Please accept our sincere apologies. Regarding the rooms, we are already renovating them, and we have approved an investment of almost 2 million. We have an extensive schedule of works and renovations, such as permanently changing the linens, changing the air conditioning control and maintenance, changing the flooring in the bedroom and bathroom, cleaning the carpets, painting the walls and doors, replacing the furniture and TVs, and updating the room. Thank you once again for sharing your experience. Sincerely, Edicarlos Rodrigues General Manager

Well located - good breakfast (Chose - Quality)

Customer review rating 4.5/5

Stefano Business - Confirmed reviews ALL

Good rate costs vs services - only negative point my room need a refresh paint

Hello, Mr. Stefano! Thank you very much for sharing your review of the Ibis Araçatuba. We are happy that you enjoyed your stay with us, especially the breakfast. The location next to the Marechal Rondon Highway, on the main avenue leading to the city, offers easy access to the main leisure and shopping options, with great convenience. Regarding the rooms, we are already renovating them. We have an extensive schedule of works and renovations, such as permanently changing the linens, changing the air conditioning control and maintenance, changing the flooring in the bedroom and bathroom, cleaning the carpets, painting the walls and doors, replacing the furniture, TVs and updating the room. Thank you once again for sharing your experience and we hope to see you again soon. Sincerely, Edicarlos Rodrigues General Manager

Good reception team

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Preatty good attendance however the general insfraestructure is showing a necessity of improvements (paintings in general specially on rooms and bathrooms)

Olá, Sr. Anderson! Muito obrigado por compartilhar a sua avaliação sobre o Ibis Araçatuba. Ficamos felizes que tenha gostado da sua hospedagem conosco, principalmente do atendimento. A localização ao lado da Rodovia Marechal Rondon, na principal avenida de acesso a cidade oferece fácil acesso às principais opções de lazer e compras, com muita comodidade. Com relação aos quartos, estamos em reforma. Temos um extenso cronograma de obras e reformas. Inicialmente priorizamos os itens de segurança, mas já estamos entrando nos demais itens (troca permanente de enxoval, troca do controle e manutenção do ar condicionado, troca do piso do quarto e do banheiro, limpeza de carpetes). A próxima etapa é a troca dos moveis, Tv’s e atualização do quarto. Obrigado mais uma vez por compartilhar a sua experiência e esperamos revê-lo em breve. Atenciosamente, Edicarlos Rodrigues Gerente Geral

Customer review rating 3.0/5

Anonymous Solo - Confirmed reviews ALL

WC with leackage

Olá, Sr. Anibal Muito obrigado por compartilhar a sua nota sobre o Ibis Araçatuba. Lamentamos que a prestação de serviço não tenha estado à altura das suas expectativas, queira aceitar as nossas sinceras desculpas. Com relação aos quartos, estamos em reforma. Temos um extenso cronograma de obras e reformas. Inicialmente priorizamos os itens de segurança, mas já estamos entrando nos demais itens (troca permanente de enxoval, troca do controle e manutenção do ar condicionado, troca do piso do quarto e do banheiro, limpeza de carpetes). A próxima etapa é a troca dos moveis, Tv’s e atualização do quarto. Obrigado mais uma vez por compartilhar a sua experiência. Atenciosamente, Edicarlos Rodrigues Gerente Geral

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Other web-users rate our hotel

  • 106 reviews 9.7/10 Location
  • 525 reviews 2.5/10 Room
  • 431 reviews 8.8/10 Service
  • 15 reviews 5.6/10 WiFi
  • 265 reviews 2.2/10 Comfort
  • 231 reviews 9/10 Breakfast
  • 221 reviews 2.5/10 Cleanliness
  • 144 reviews 2/10 Vibe

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