Mercure Hotel Berlin City 4 stars

Customer review rating (ALL Rating) 4.5/5 2,386 reviews

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Mercure Hotel Berlin City - Image 1
Mercure Hotel Berlin City - Image 2
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Mercure Hotel Berlin City - Image 4
Invalidenstrasse 38, 10115 BERLIN, Germany

Description

Hotel extras

  • Hotel parking garage with direct hotel access

  • Varied breakfast buffet. In summer also in the garden

  • Modern rooms with air conditioning facing the courtyard

  • Functionally equipped conference rooms for 150 attendees

  • Regionally-inspired cuisine with changing dishes

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mercure Hotel Berlin City

Invalidenstrasse 38
10115 BERLIN
Germany

GPS:52.53024, 13.381882

Telephone
Fax +49 30 30826100

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RELAX - FOOD, DRINKS & YOU

In our restaurant RELAX Food, Drinks & You, you'll find changing, regional and international dishes. Enjoy a selected wine pairing from the Mercure wine selection. Bon appetit!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,386 reviews

TripAdvisor Rating  4.1/5  1,882 reviews

Well located really friendly and helpful staff

Customer review rating 5.0/5

Lisa Couples - Confirmed reviews ALL

Dear Lisa, Thank you for sharing your delightful experience at Mercure Hotel Berlin City. We are thrilled to hear that you found our location convenient, offering easy access to both East and West Berlin. Our aim is to provide a seamless travel experience, and it is gratifying to know that our proximity to public transport contributed to your enjoyment. We are particularly pleased that you appreciated the cleanliness of our hotel and the variety of options available at breakfast. We take pride in ensuring that our guests start their day with a satisfying meal, and it\'s great to hear that the extended breakfast hours on weekends added to your comfort. Your kind words regarding our staff are genuinely appreciated. At Mercure, we emphasize the importance of guest relations, and it is heartwarming to know that our team was able to assist you effectively during your stay. We are especially glad that we could quickly address the issue with your safe and that you felt secure with the storage of your valuables. It\'s wonderful to know that you enjoyed the quiet atmosphere of your room on the seventh floor, allowing for a restful sleep. Your partner\'s birthday celebration was also a special occasion for us, and we are delighted to have contributed to your experience with a small gesture. We look forward to welcoming you back on your next visit to Berlin and appreciate your recommendation. Thank you once again for your kind words and for choosing to stay with us. Best regards, Larissa Wrobbel Guest Relation

Most friendly hotel we know

Customer review rating 5.0/5

James Couples - Confirmed reviews ALL

Dear James, Thank you for your kind words and for being a loyal guest at Mercure Hotel Berlin City. We are delighted to hear that our team\'s recognition of your frequent visits contributes to your positive experience. Your continued loyalty is highly valued, and we look forward to welcoming you back for another enjoyable stay. Best regards, Larissa Wrobbel Guest Relation

Nice location and good service

Customer review rating 5.0/5

Harmeet S. Business - Confirmed reviews ALL

Dear Harmeet S., Thank you for your kind words regarding your recent stay. We are delighted to hear that you found our location, service, and pricing to be excellent during your business trip. Your feedback is invaluable to us and motivates our team to continue providing outstanding hospitality. Best regards, Larissa Wrobbel Guest Relation

Lovely hotel in a great location

Customer review rating 5.0/5

Róisín Couples - Confirmed reviews ALL

Sehr geehrte Róisín, vielen Dank für Ihre wunderbare Rückmeldung zu Ihrem Aufenthalt in unserem Mercure Hotel Berlin City. Es freut uns sehr zu hören, dass Sie die zentrale Lage und den Komfort Ihres Zimmers genossen haben. Ihr Lob über unser hilfsbereites Team ist eine große Motivation für uns. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Larissa Wrobbel Guest Relation

Clean and comfortable

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Dear Guest, Thank you for your feedback regarding your recent stay. We are pleased to hear that you found your room clean and comfortable. We appreciate your comments about the cigarette smoke odor and the pillow situation; your input is valuable for our continuous improvement. Please know that your suggestions regarding water and additional pillows have been duly noted for consideration. Best regards, Larissa Wrobbel Guest Relation

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Other web-users rate our hotel

  • 1,494 reviews 9.4/10 Location
  • 1,751 reviews 6.8/10 Room
  • 1,483 reviews 8.9/10 Service
  • 102 reviews 5.4/10 WiFi
  • 932 reviews 5.2/10 Comfort
  • 871 reviews 8.8/10 Breakfast
  • 789 reviews 7.1/10 Cleanliness
  • 130 reviews 8.2/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.