ibis London City - Shoreditch 3 stars

Customer review rating (ALL Rating) 4.5/5 3,624 reviews

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5 Commercial Street, E1 6BF LONDON, United Kingdom

Description

Hotel extras

  • 348 modern guest rooms with connecting rooms available

  • In central London with easy access to tourist attractions

  • Facilities for disabled

  • Free Wi-Fi throughout the hotel

  • Hotel Bar & Restaurant

Our accommodation(s)

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Hotel location

ibis London City - Shoreditch

5 Commercial Street
E1 6BF LONDON
United Kingdom

GPS:51.515339, -0.071969

Telephone
Fax +44 20 7422 8410

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Charlie's Corner

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of simplicity and speed, we offer a range of tasty homemade dishes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,624 reviews

TripAdvisor Rating  4.0/5  5,164 reviews

Awful stay

TripAdvisor rating 2.0/5

stevew367 Business - TripAdvisor review

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Dear Stephen W., Thank you for taking the time to tell us about your experience at the ibis London City - Shoreditch. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We sincerely apologize for the poor experience you had with our food and beverage service. This is not the standard we aim to provide, and we appreciate you bringing it to our attention. We will address the issues you\'ve mentioned with our bar team to ensure it doesn\'t happen again. We value your loyalty and hope to have the opportunity to restore your trust on your next visit. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Front Office Team Ibis London City

easy to get to

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Dear Andrew We very much appreciate your comment regarding your stay at the ibis London City. It is always a pleasure to receive such positive feedback and we are sorry to hear that our wifi connection didn`t meet your expectations, we are going to do our best to sort it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Have a nice weekend ahead! Front Office Team Ibis London City

decent room, AC missing

Customer review rating 4.0/5

Jussi L. Business - Confirmed reviews ALL

Dear Jussi, Thank you for taking the time to tell us about your experience at the ibis London City - Shoreditch. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We apologize for the issue with the room temperature and understand how important it is to be comfortable during your stay. We will look into the air conditioning and make sure everything is working as it should. We hope to provide you with a more comfortable experience on your next visit. Sincerely, Front Office Team Ibis London City

Fantastic location

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Dear Emma, Thank you so much for your kind review! We\'re thrilled to hear that you enjoyed our friendly staff, efficient service, clean room, and fast WiFi. We hope to welcome you back again soon! Sincerely, Yash Front Office Team Ibis London City

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Other web-users rate our hotel

  • 3,006 reviews 9.7/10 Location
  • 3,162 reviews 6.2/10 Room
  • 2,892 reviews 9/10 Service
  • 71 reviews 5.7/10 WiFi
  • 1,567 reviews 7.1/10 Cleanliness
  • 1,465 reviews 8.4/10 Breakfast
  • 516 reviews 8.4/10 Vibe
  • 393 reviews 6.8/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.