Novotel Suites Wien City Donau 4 stars

Customer review rating (ALL Rating) 4.5/5 1,692 reviews

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Novotel Suites Wien City Donau - Image 1
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Radingerstrasse 2, 1020 VIENNA, Austria

Description

Hotel extras

  • Spacious suites (30 m²)

  • Breakfast on the quiet terrace overlooking greenery

  • Children up to 16 years of age stay in parents' room free of charge

  • Subway connection to city center and within walking distance of the Prater

  • Boutique Gourmande bar open 24/7

Our accommodation(s)

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Hotel location

Novotel Suites Wien City Donau

Radingerstrasse 2
1020 VIENNA
Austria

GPS:48.224321, 16.398868

Telephone
Fax +43 1 24588188

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

BAR

Settle down comfortably in your armchair and let your mind wander across the five continents. A wide selection of more than 65 drinks will give you the opportunity to complete your travel journal at your leisure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,692 reviews

TripAdvisor Rating  4.0/5  2,161 reviews

Short but pleasent stay

Customer review rating 5.0/5

György M. Couples - Confirmed reviews ALL

Dear György, We are grateful for this kind review about your stay. We are thrilled to hear that you had a pleasant experience during your most recent visit to Novotel Suites Wien City Donau. We are delighted that you continue to enjoy our modern accommodations, the cleanliness of our facilities, and the helpfulness of our staff. Our dedicated team strives to provide a welcoming atmosphere, and it’s wonderful to hear this resonates with you. Additionally, we are pleased that our breakfast offerings also met your expectations on this occasion, providing a hearty start to your day. We look forward to the pleasure of welcoming you back on your next visit. Best wishes, Markus Koller, Cluster General Manager

adequate

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Dear Guest, Thank you for your feedback. We regret to hear that certain aspects of your stay at our hotel did not meet your expectations. We understand how the presence of an extra bed in your suite may have been unnecessary for your business trip, and we acknowledge that our housekeeping services should always be impeccable. Moreover, we apologise for any inconvenience caused by the entrance door being locked upon your arrival. We strive to ensure a welcoming experience for our guests from the moment they step into our establishment. We are thankful for your candid comments, as they are instrumental in guiding our improvements. We hope to see you again on your next visit to Vienna. With very best wishes, Markus Koller, Cluster General Manager

Location is good. Close to Metro

Customer review rating 3.5/5

Sk Families - Confirmed reviews ALL

Dear Guest, Thank you for your review. We are delighted that you appreciated the convenient location of our hotel and its proximity to the metro, making it easy to explore the city. However, we regret to hear that the temperature control in your suite was not to your satisfaction. We understand that a restful night\'s sleep is paramount and we apologise for any disruption. We take note of your preference for cooler sleeping conditions and appreciate your suggestion regarding more adaptable air conditioning solutions. We hope to see you again on your next visit to Vienna. With very best wishes, Markus Koller, Cluster General Manager

Excellent location, pleasant stay, good service

Customer review rating 4.5/5

Jarmo Couples - Confirmed reviews ALL

Dear Jarmo. Thank you for taking the time to share your experience with us. We are thrilled to hear that your stay at the Novotel Suites Wien City Donau left such a positive impression on you. We are delighted that you enjoyed our central location, just a stone\'s throw away from the U-bahn, and the convenience of having supermarkets and a local bakery within immediate reach. Additionally, it is great to know that our services and the professionalism of our staff contributed to a pleasant stay. We also appreciate your recognition of our eco-friendly efforts, and it\'s wonderful to see that you found our option to skip room service every other day suitable for your preferences. We hope to see you again on your next visit to Vienna. With very best wishes, Markus Koller, Cluster General Manager

Modern hotel

Customer review rating 5.0/5

Ileana Couples - Confirmed reviews ALL

Dear Ileana, Thank you very much for your review. We are thrilled to hear that your stay at Novotel Suites Wien City Donau was memorable. We are delighted that you found our suites spacious and immaculately maintained, and that our location provided the convenience you sought during your visit to Vienna. However, we regret to hear that the minibar was not cooling effectively. We appreciate your bringing this to our attention, and will be sure to investigate your concerns. Nevertheless, it is reassuring to know that our parking facilities met your expectations, ensuring a hassle-free experience for your vehicle. We hope to have the pleasure of seeing you again. Best regards, Markus Koller, Cluster General Manager

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Other web-users rate our hotel

  • 1,485 reviews 9.3/10 Location
  • 1,797 reviews 8.5/10 Room
  • 1,131 reviews 7.9/10 Service
  • 33 reviews 7.5/10 WiFi
  • 1,148 reviews 8.6/10 Comfort
  • 852 reviews 7.5/10 Breakfast
  • 768 reviews 7.8/10 Cleanliness
  • 304 reviews 5.7/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.