Grand Mercure Singapore Roxy 4 stars

Customer review rating (ALL Rating) 4.4/5 5,436 reviews

Best price
guarantee
Grand Mercure Singapore Roxy - Image 1
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50 East Coast Road, Roxy Square, Marine Parade Rd, 428769 SINGAPORE, Singapore

Description

Hotel extras

  • 1 min to Marine Parade MRT Station with direct service to Gardens by the Bay, Orchard and more

  • 576 spacious guest rooms from 345 sq.ft. (32 m²) onwards

  • Outdoor swimming pool

  • Award-winning F&B outlets

  • Complimentary Wifi and well-equipped Gym

Our accommodation(s)

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Hotel location

Grand Mercure Singapore Roxy

50 East Coast Road, Roxy Square, Marine Parade Rd
428769 SINGAPORE
Singapore

GPS:1.303559, 103.904625

Telephone
Fax +65 6344 8010

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  5,436 reviews

TripAdvisor Rating  4.1/5  5,744 reviews

Great location and lovely staffs

Customer review rating 4.5/5

Shan Families - Confirmed reviews ALL

Dear Ms Y., Thank you for taking the time to tell us about your experience at the Grand Mercure Singapore Roxy Hotel. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. We hope your next visit will be as pleasant as the previous one. Sincerely, Vivien Wong Assistant Front Manager Grand Mercure Roxy

Disgusting

Customer review rating 0.5/5

Julie Couples - Confirmed reviews ALL

Dear Ms B. Thank you for taking the time to tell us about your experience at the Grand Mercure Singapore Roxy Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to serve you better in the near future. Sincerely, Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

well located

Customer review rating 3.5/5

L. Families - Confirmed reviews ALL

Dear Mr L. Thank you for taking the time to tell us about your experience at the Grand Mercure Singapore Roxy Hotel. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you sharing your concerns. Sincerely, Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

A return visit after an absence of 14 years!

Customer review rating 3.5/5

Anonymous Solo - Confirmed reviews ALL

Dear Mr B. Thank you for taking the time to tell us about your experience at the Grand Mercure Singapore Roxy Hotel. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you sharing your concerns. Sincerely, Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

A bit disappointed

Customer review rating 1.5/5

Erica Friends - Confirmed reviews ALL

Dear Ms A. Thank you for taking the time to tell us about your experience at the Grand Mercure Singapore Roxy Hotel. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to serve you better in the near future. Sincerely, Alan Tay Guest Service Manager Grand Mercure Singapore Roxy Hotel

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Other web-users rate our hotel

  • 1,788 reviews 9.5/10 Location
  • 2,242 reviews 7/10 Room
  • 2,393 reviews 8.9/10 Service
  • 84 reviews 5.5/10 WiFi
  • 884 reviews 7.4/10 Cleanliness
  • 675 reviews 5.7/10 Amenities
  • 595 reviews 5.7/10 Vibe
  • 586 reviews 8/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.