Sofitel Marrakech Palais Imperial & Spa 5 stars

Customer review rating (ALL Rating) 4.5/5 1,810 reviews

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Description

Hotel extras

  • Rooms and suites with views of the Atlas Mountains, pools or gardens

  • Free So Lounge access for hotel residents excluding weekends/special events

  • Outdoor area: Gardens, riads and beds around swimming pools; pool butler

  • Kids' Suite and kids' pool to entertain children aged 4 to 12.

  • 15 mins from the airport, 10 mins from Jemaa El-Fnaa and the modern city

Our accommodation(s)

Hotel location

Sofitel Marrakech Palais Imperial & Spa

Rue Harroun Errachid, Quartier de l hivernage
40000 MARRAKECH
Morocco

GPS:31.62175, -8.002805

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,810 reviews

TripAdvisor Rating  4.4/5  9,385 reviews

Perfection at the Orangery !

TripAdvisor rating 5.0/5

Patrick L Families - TripAdvisor review

Just excellent, food is perfect, service is top of the range. Bravo for the perfection, particularly for Siham and Hicham Ziyou. I travel a lot for business, and make many restaurants, this dîner at Sofitel was a milestone ! Please don’t change anything.

Dear Mr. Patrick, Thank you very much for your glowing review! We are delighted to hear that your dinner at L’Orangerie was a highlight of your travels. Your kind words about the food and service, especially regarding Siham and Hicham Ziyou, mean a great deal to us. We will be sure to share your praise with them. We look forward to welcoming you back for another exceptional experience. Warm regards, Ikram Jarid Director of Operations

Lovely hotel

TripAdvisor rating 5.0/5

KandT34 TripAdvisor review

Great hotel and very convenient for walking to different places. We had a basic room but it was lovely and spacious and well equipped. Hotel is Immaculately clean with very helpful and polite staff. Fab breakfast buffet. We enjoyed the pool area.. lots of different seating and beds and lovely pools. The pool restaurant L’oasis was a great spot and we were well looked after by Abaayouss Said and the rest of the team.The So lounge was also a nice spot. A beautiful calm retreat from the busy medina

Dear Guest, Thank you for sharing such a positive review! We are delighted to hear that you enjoyed your stay with us, from the spacious and well-equipped room to the immaculate cleanliness of the hotel. It’s wonderful that you found our location convenient and the breakfast buffet to your liking. We’re also thrilled that you had a relaxing experience at the pool area and L'Oasis restaurant, where Abaayouss Said and the team took great care of you. We look forward to welcoming you back soon for another peaceful retreat! Best regards, Ikram Jarid Director of Operations

Very friendly and customer focused. Excellent breakfast.

Customer review rating 4.5/5

Fabienne Couples - Confirmed reviews ALL

The hotel is very clean and the people are all very nice and friendly. Abaayouss, Rachid, Yousse and Ali at the Oasis restaurant were very welcoming. The breakfast is excellent. Compliments to the staff for their kindness, certainly during the Ramadan buffet.

Dear Ms Fabienne, Thank you for your kind words regarding our dedicated staff and the excellent breakfast experience you enjoyed. We are delighted to hear that our team, especially at the Oasis restaurant, made your stay memorable. Your compliments will be shared with them. Best regards, Sofitel Marrakech Palais Imperial & Spa

5 star hotel, location and service

TripAdvisor rating 5.0/5

fionahampos Business - TripAdvisor review

Truly a 5 star experience from the moment you arrive. An army of staff are on hand to help in any way. Rooms are very comfortable. The best thing about this hotel is all the different relaxing areas, luxurious seating areas foe drinks and the various eating options. We ate in the So Cal and L’Oasis and the food and service was excellent. Location is perfect in a lovely area and you can walk into the Medina in 25 minutes. Only negative for light sleepers I would say is the sound proofing on patio doors isn’t great so you can hear a busy road on one side of the hotel.

Dear Ms Fiona, Thank you for your wonderful review. We are delighted to hear that you had a true five-star experience and enjoyed the comfort of our rooms, the variety of dining options, and our relaxing spaces. Your kind words about our team’s service mean a lot to us, and we will certainly share them with everyone. We also appreciate your feedback regarding soundproofing and will take it into consideration. We hope to have the pleasure of welcoming you back soon. Best regards, Ikram Jarid Operations Director

Superb and unforgettable stay

TripAdvisor rating 5.0/5

Da silva Paiva J TripAdvisor review

Unforgettable stay with superb staff In Sofitel Marrakech Big Thanks to tge Staf of the Palais Darkum , specially Ilham the manager , SUPERB . Also Big Thanks to Touria From the Front desk , and Imane the front Office manager , they are so helpful and professional

Dear Ms Silva, Thank you for your positive feedback. We are delighted that you enjoyed your stay and hope to welcome you again soon. Best regards, Ikram Jarid Operations Director

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Other web-users rate our hotel

  • 922 reviews 9.6/10 Location
  • 989 reviews 7.5/10 Room
  • 3,537 reviews 9/10 Service
  • 14 reviews 6.7/10 WiFi
  • 880 reviews 9.4/10 Vibe
  • 818 reviews 8.8/10 Food
  • 711 reviews 9.6/10 Breakfast
  • 497 reviews 8.5/10 Pool

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