Mercure Sao Paulo Jardins 4 stars

Customer review rating (ALL Rating) 4.2/5 2,164 reviews

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Mercure Sao Paulo Jardins - Image 1
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Alameda Itu 1151, At Rua Augusta, JARDINS, 01421001 SAO PAULO, Brazil

Description

Hotel extras

  • Children up to 12 years staying with parents earn courtesy

  • We are pet friendly! Check the conditions with our staff!

  • The hotel is 1.2 miles from Nove de Julho and Sirio Libanes hospitals

  • 500 meters from Paulista Avenue. Only 5 minutes on foot!

  • 30-minute drive to São Paulo - Congonhas Airport

Our accommodation(s)

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Room 1

Hotel location

Mercure Sao Paulo Jardins

Alameda Itu 1151, At Rua Augusta, JARDINS
01421001 SAO PAULO
Brazil

GPS:-23.56067, -46.6633

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

AUGUSTA CAFÉ

Located in São Paulo's most charming district, the welcoming atmosphere of the Augusta Café restaurant offers an intimate and chic setting for business meetings, get-togethers with friends, or healthy and tasty meals.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  2,164 reviews

TripAdvisor Rating  4.1/5  1,843 reviews

Certificate of excellence 2024

Reasonable stay

TripAdvisor rating 4.0/5

wendyke77ey Solo travel - TripAdvisor review

Good stay

Customer review rating 5.0/5

A. L. Business - Confirmed reviews ALL

Dear A. Thank you so much for your kind words! We\'re thrilled to hear that Henrique and Claudio made such a positive impact on your stay — they truly embody the spirit of warm and attentive service we aim to offer every guest. We loved your reference to “a place where everyone knows your name” — that’s exactly the feeling we want you to have when you\'re with us. We can\'t wait to welcome you back soon! Warm regards, Mariana Lopes Deputy manager

Run down hotel

Customer review rating 1.5/5

Jason C. Friends - Confirmed reviews ALL

Dear Mr. Jason, We sincerely apologize for the inconveniences you experienced during your stay. This is not the level of comfort and service we strive to provide, and we regret that we did not meet your expectations. We truly value your feedback and would love the opportunity to welcome you back for a much-improved stay. Please don’t hesitate to reach out to us directly if there’s anything we can do to make things right. Best regards, Mariana Lopes Deputy manager

Great value clean everything was great

Customer review rating 5.0/5

Brian C. Solo - Confirmed reviews ALL

Dear Mr. Brian Thank you for your kind words! We\'re thrilled to hear that you enjoyed our great location, friendly staff, and the excellent value we offer. We look forward to welcoming you back for another fantastic stay! Best Regards, Mariana Lopes - Subgerente

Good location, nice room - Bad aircondition, worst internet ever - impossible to work

Customer review rating 1.5/5

Thomas Business - Confirmed reviews ALL

Dear Mr. Thomas I\'m sorry we didn\'t meet your expectations in other aspects of the hotel—your feedback doesn\'t reflect the standard we strive to deliver. We take this kind of feedback very seriously. We\'ve already addressed the points you mentioned with our team and are working to resolve them. We hope to have the opportunity to welcome you back to Mercure Jardins and pleasantly surprise you with the improvements made. Should you plan to return, please contact me directly so I can take care of all the details of your stay. Best regards, Marina Lopes - Deputy manager

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Other web-users rate our hotel

  • 603 reviews 9.5/10 Location
  • 1,045 reviews 6.4/10 Room
  • 1,139 reviews 8.2/10 Service
  • 59 reviews 2.2/10 WiFi
  • 541 reviews 7.7/10 Breakfast
  • 462 reviews 6.7/10 Comfort
  • 346 reviews 6.4/10 Cleanliness
  • 165 reviews 4.2/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.