Novotel Manchester Centre 4 stars

Customer review rating (ALL Rating) 4.5/5 1,443 reviews

Novotel Manchester Centre - Image 1
Novotel Manchester Centre - Image 2
Novotel Manchester Centre - Image 3
Novotel Manchester Centre - Image 4

Description

Hotel extras

  • Free WI-FI

  • On-site eXchange Bar & Lounge for guests

  • Gym, sauna and steam room

  • 5 minute walk to main shopping area

  • 15-minute walk to Piccadilly Station, bus stop outside hotel

Our accommodation(s)

Book this hotel

Hotel location

Novotel Manchester Centre

21 Dickinson Street
M1 4LX MANCHESTER
United Kingdom

GPS:53.476767, -2.241501

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

EXCHANGE FOOD AND DRINK LOUNGE

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,443 reviews

TripAdvisor Rating  4.1/5  2,314 reviews

Certificate of excellence 2024

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Good location, stylish room, nice staff

Customer review rating 4.5/5

Richard Couples - Confirmed reviews ALL

Ok visit

Customer review rating 3.5/5

Traveller Business - Confirmed reviews ALL

Dear Traveller, Thank you for your feedback. We apologize for not providing the level of recognition and service you expected as a Gold member. We deeply regret the issues you encountered with the cupboard door and the lack of a chair near a mirror. Your experience does not reflect the high standards we strive to uphold, and we will be addressing these concerns with our team to ensure improvements are made. We also understand your concerns about the pricing, and we appreciate your comments, as they help us review and improve our offerings. We hope to have the opportunity to welcome you back and provide you with a more enjoyable experience. Warm regards, Alexandra Panta Operations Manager

Underwhelming

Customer review rating 0.5/5

Yi Business - Confirmed reviews ALL

Dear Yi, Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet your expectations. We apologize for not being able to accommodate your preference for a room near the gym, and for the inconvenience you faced with the lack of a proper work area in your room. Additionally, we regret the issues you encountered with the gym facilities, including the unstable machines and the non-functioning sauna and steam room. We also understand your frustration with the separate toilet and bathroom design, as well as the difficulty you experienced when trying to reach reception. Please be assured that your comments will be shared with the relevant teams to address these concerns and improve our services. We value your feedback and hope to have the opportunity to welcome you back for an improved experience in the future. Warm regards, Alexandra Panta Operations Manager

Disappointed with room service breakfast

Customer review rating 1.5/5

Jeff H. Business - Confirmed reviews ALL

Dear Jeff, We sincerely apologize for the inconvenience you\'ve experienced with our room service breakfast. We understand how disappointing it must be to not receive the service you were expecting, especially after paying for it. Please rest assured that this issue will be addressed with our team to ensure it does not happen again. We truly value your feedback and hope to have the opportunity to provide you with a more seamless experience on your next visit. Warm regards, Alexandra Panta Operations Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,041 reviews 9.4/10 Location
  • 1,233 reviews 7.5/10 Room
  • 1,266 reviews 8.9/10 Service
  • 23 reviews 5.1/10 WiFi
  • 563 reviews 7.4/10 Cleanliness
  • 505 reviews 8.2/10 Breakfast
  • 259 reviews 6.2/10 Food

Powered by Trustyou

Our other establishments nearby

All our hotels in Manchester