Mercure Annecy Centre Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 222 reviews

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Mercure Annecy Centre Hotel - Image 1
Mercure Annecy Centre Hotel - Image 2
Mercure Annecy Centre Hotel - Image 3
Mercure Annecy Centre Hotel - Image 4
26 Rue Vaugelas, 74000 ANNECY, France

Description

Hotel extras

  • Completely renovated hotel

  • Seminar offer available on request

  • 5-minute walk from the lake and the old town

  • Buffet breakfast with local produce.

  • The hotel is certified Green Key

Our accommodation(s)

Hotel location

Mercure Annecy Centre Hotel

26 Rue Vaugelas
74000 ANNECY
France

GPS:45.90138, 6.123944

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Start the day with a delicious buffet breakfast available starting at 6:30 am. Or order the continental breakfast in your room. If you're in a hurry, try the Express menu.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  222 reviews

TripAdvisor Rating  3.8/5  6 reviews

Nothing to complian about

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Good location, quiet if the room looks at the backyard,, parking relatively close tot he hotel Great value for money

Dear Mister C., Thank you for your positive feedback! We are delighted to hear that you enjoyed our great location, quiet ambiance, and value for money. Your satisfaction is our priority, and we appreciate your kind words. Best regards, TRUMEAU Enzo - Director

Comfortable room

Customer review rating 3.5/5

Ana Friends - Confirmed reviews ALL

Check in was easy and pleasant. Parking on site is a great benefit and the cost was fair. Room was clean and comfortable albeit a bit warm for my liking. The only issue was the breakfast. It was a mess. Only one person to clean the tables and make sure food was available. We arrived at half eight for breakfast and there was no bread, no eggs, no yogurt, and the coffee machine wasn’t working. Took them a while to get the bare minimum back. I felt bad for the one employee dealing with everything. Check out was easy as usual with all All.com hotels. Staff was friendly enough.

Hi dear client, Thank you for taking the time to share your experience. We\'re glad to hear that your check-in was smooth, and you enjoyed the convenience of the parking and the comfort of your room. We apologize for the issues you encountered at breakfast. We understand how important it is for everything to be available and running smoothly, and we’ll make sure to address the situation with the team to improve service during busy times. We appreciate your understanding, and we’ll work on ensuring a better breakfast experience next time. Thank you again for your feedback, and we hope to welcome you back soon! Best regards. TRUMEAU Enzo - The director

Hotel top

Customer review rating 5.0/5

R. Couples - Confirmed reviews ALL

Super Acueil yes

Monsieur R., Nous vous remercions infiniment pour votre commentaire élogieux ! Nous sommes ravis que vous ayez apprécié votre séjour et le super accueil de notre équipe. Au plaisir de vous accueillir à nouveau. Cordialement, TRUMEAU Enzo - Directeur

Great Stay - Walkable from train station and to Old Town.

Customer review rating 5.0/5

Giuseppe Couples - Confirmed reviews ALL

Room was cosy and modern. Bed was very comfortable. Staff are very kind. The only thing is the elevator and toilet were both very small. It was fine for us but big people may have a hard time. I would recommend this hotel and would stay here again. Easy walk to the lake and old town.

Dear GIUSEPPE T., Thank you for taking the time to share your very encouraging remarks with us. Our reception team is delighted to hear that you were happy with the welcome you received. We are delighted to read of your satisfaction and will be more than happy to welcome you again. Best Regards TRUMEAU Enzo - Director

well located, clean

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

All good except the room had a strong smoking odor when switching on air conditioning

Dear Cyril A., Thank you for taking the time to leave your impressions. We have read your review and regret that it is rather mixed. Please be assured that we are taking note of each of the points you raised, so that we can improve our service in line with your expectations. We are sorry that these inconveniences have made your stay less pleasant than expected, and nevertheless hope to have the pleasure of welcoming you back to our hotel. Best regards TRUMEAU ENZO - Directeur

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Other web-users rate our hotel

  • 161 reviews 9.4/10 Location
  • 211 reviews 6.4/10 Room
  • 198 reviews 9.2/10 Service
  • 104 reviews 5.9/10 Breakfast
  • 64 reviews 6.8/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.