Sofitel New York 4 stars

Customer review rating (ALL Rating) 4.1/5 4,090 reviews

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Description

Hotel extras

  • Our hotel restaurant Gaby Brasserie is open for Breakfast, All Day Dining, and Drinks

  • Known for having some of THE largest guestrooms in NYC starting at 350 sq ft / 33 sq m.

  • Prime location near Bryant Park, Broadway Theaters, Rockefeller Center and 5th Avenue Shopping

  • Pet friendly - please inquire about details.

  • All rooms have spacious bathrooms with separate shower/bathtub ideal for extended stays

Our accommodation(s)

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Hotel location

Sofitel New York

45 West 44th Street
10036 New York City
United States

GPS:40.755394, -73.98144

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Gaby Brasserie

Enjoy a taste of France at Gaby Brasserie, Sofitel New York's Art Deco-inspired restaurant featuring contemporary French cuisine and classic cocktails.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  4,090 reviews

TripAdvisor Rating  4.4/5  7,985 reviews

Séjour idéal au Sofitel de New York

TripAdvisor rating 4.0/5

pascou2 Couples - TripAdvisor review

Séjour parfait au Sofitel New York ! Emplacement idéal, chambre confortable et personnel aux petits soins. Merci à toute l’équipe pour votre accueil chaleureux. Un grand merci particulier à Gilbert de la réception et David du bar pour leur gentillesse, leur empathie et leur professionnalisme.

A wonderful stay

TripAdvisor rating 5.0/5

Tom H Families - TripAdvisor review

We stayed here for a week over thanksgiving and this was our second time staying in this hotel from the UK. The hotel is in a perfect location just a college or blocks back from Bryant Park, a must visit, and easy access to the subway as well as Grand Central. I love the art deco style of the hotel, it feels like you’re stepping back in to a classic time in New York City. The service is fantastic, particularly from the concierge team and housekeeping team, and we felt very well looked after. I emailed ahead with some requests and my emails were answered swiftly, as gold members we had free drinks on arrival and were surprised to find we could have cocktails (not the same in all hotels) If you’re looking for the perfect location, a 5 star experience and comfortable rooms then look no further.

Bonjour, Tom! Thank you for the amazing review! We are thrilled you enjoyed your stay at Sofitel New York and loved our art deco charm. Our team is delighted to know that the service met your expectations, especially the efforts of our concierge and housekeeping teams. It’s wonderful to hear that you appreciated the complimentary perks as a gold member. Merci beaucoup! A bientôt, see you soon!

Dirty, poor service

Customer review rating 0.5/5

B Business - Confirmed reviews ALL

Extremely overpriced given what was provided. Only benefit is the location.

Dear Bethlehem M., I hope this message finds you well. I am writing to extend my sincere apologies for the experience you had during your recent stay with us. We understand that the condition of your room did not meet your expectations and appeared outdated. While we strive to maintain the highest standards, we acknowledge that our rooms are in need of refurbishment. I am pleased to inform you that we are undergoing renovations, which will significantly enhance the comfort and aesthetic of our accommodations. Your feedback is invaluable to us, and we are committed to making the necessary improvements to ensure a better experience for all our guests. We hope you will consider staying with us again once our renovations are complete, and we would love the opportunity to provide you with the exceptional stay you deserve. Please do reach out to me directly and it will be my pleasure to assist with your booking offering a preferable rate. Thank you once again for bringing this to our attention and for your understanding. Sincerely, Marioara Sfera

Service is the key.

TripAdvisor rating 5.0/5

themasterjn TripAdvisor review

Great hotel with great location. We stayed in a one bedroom corner suite. Room was awesome. We were especially impressed with the team. Gilbert in particular was at the front desk when we checked in and was kind and professional. He went above and beyond from the beginning but especially after we were in need. The team usually can make or break a luxury hotel, he definitely brought it up a notch. Gilbert is the man! Great stay with my son for spring break.

Bonjour, themasterjn! Thank you for the amazing review! We are thrilled you enjoyed your stay at Sofitel New York and that the one-bedroom corner suite met your expectations. Gilbert and the team are indeed dedicated to providing exceptional service, and it’s wonderful to hear they made your stay special, especially during your spring break with your son. Your kind words mean a lot to our entire team. Merci beaucoup! A bientôt, see you soon!

Returning Home

Customer review rating 5.0/5

Allen S. Families - Confirmed reviews ALL

This is not my first, and I hope not my last, stay at the Sofitel NY. The stay was, as always, excellent. All the staff, from the from doorman to the front desk, restaurant, bar, and room staff were friendly and willing to help in every way. It was like coming home again

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Other web-users rate our hotel

  • 1,498 reviews 9.7/10 Location
  • 2,426 reviews 5.9/10 Room
  • 2,223 reviews 7.6/10 Service
  • 34 reviews 5.6/10 WiFi
  • 655 reviews 6/10 Cleanliness
  • 520 reviews 4.6/10 Value
  • 383 reviews 6.1/10 Breakfast
  • 5 reviews 0/10 Pool

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