Pullman Sao Paulo Ibirapuera 5 stars

Customer review rating (ALL Rating) 4.5/5 1,751 reviews

Pullman Sao Paulo Ibirapuera - Image 1
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Description

Hotel extras

  • 24-hour gym and swimming pool

  • The TastelT Bar has an original and sophisticated cocktail menu.

  • Courtesy for 1 child up to 11 years staying with parents

  • Hotel close to major hospitals such as Dante Pazzanese and Oswaldo Cruz.

  • 9-minute drive to Sao Paulo - Congonhas Airport

Our accommodation(s)

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Room 1

Hotel location

Pullman Sao Paulo Ibirapuera

Rua Joinville 515, Vila Mariana
04008-011 SAO PAULO
Brazil

GPS:-23.58231, -46.65014

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,751 reviews

TripAdvisor Rating  4.5/5  2,733 reviews

Certificate of excellence 2024

Good experience

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Pullman with Potential

TripAdvisor rating 3.0/5

MCTMASE TripAdvisor review

Dear Tim, Thank you for sharing your experience with us and for taking the time to leave your review. Your loyalty as an ALL Gold member is extremely important to us, and we regret that some aspects of your stay did not fully meet your expectations. We are pleased to hear that you enjoyed the comfort of your room, the privileged view, and our facilities. However, we sincerely apologize for the points that did not meet your quality standards, especially regarding the check-in experience. This is not the standard of service we strive for at Pullman, and we have already forwarded your feedback to our Front Office Manager to reinforce the importance of a swift and efficient welcome for all our guests. Regarding the ongoing improvements in our facilities, we understand that any impact on the guest experience is undesirable, and we truly regret any inconvenience caused. We are constantly working to enhance our infrastructure to provide the best possible comfort. As for the solid amenities, they are part of the sustainable concept of the Premium Executive Clean Beauty category. We have implemented high-quality solid products, developed by a Brazilian company specialized in upcycling. These amenities are personalized and made from coffee oil extracted from the coffee grounds of our Plant-based Café - Yucafé, aligning with our commitment to sustainability. We have also forwarded your observations to our Housekeeping and Maintenance Managers so they can assess and implement the necessary improvements in our services and infrastructure. We would like to welcome you back and personalize your next stay to ensure you have the best possible experience. To make this happen, please reach out to me with your travel dates so I can assist with your reservation and arrange a truly restorative experience for you. Monick I Fernandez Customer Experience cx.pullmanibirapuera@accor.com

Best people

Customer review rating 5.0/5

Taneli Business - Confirmed reviews ALL

Great service

TripAdvisor rating 4.0/5

Eric W TripAdvisor review

Eric, Thank you for choosing Pullman for your family stay! We’re delighted to hear that Gustavo and Victor provided you with great support and helpful recommendations for nearby restaurants. We truly appreciate your feedback and look forward to welcoming you and your family again soon! Monick I Fernandez Customer Experience #PullmanSPIbirapuera #NotJustAHotel

Many obrigadas!

TripAdvisor rating 5.0/5

Holly B TripAdvisor review

Holly, We truly appreciate your kind words and are deeply sorry for your loss. During difficult times, having a supportive and caring team can make all the difference, and we’re glad that Gustavo and Victor were able to assist you with kindness and professionalism. It means a lot to us that you visit often and can always count on our team. Please know that we are here for you, and we hope to welcome you back under more joyful circumstances in the future. Monick I Fernandez Customer Experience #NotJustAHotel #PullmanSPIbirapuera

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Other web-users rate our hotel

  • 235 reviews 9.3/10 Location
  • 577 reviews 7/10 Room
  • 764 reviews 8.4/10 Service
  • 24 reviews 1.6/10 WiFi
  • 320 reviews 8.3/10 Breakfast
  • 247 reviews 8.1/10 Food
  • 195 reviews 7.7/10 Amenities
  • 184 reviews 7.3/10 Vibe

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