Pullman Sao Paulo Ibirapuera 5 stars

Customer review rating (ALL Rating) 4.5/5 1,653 reviews

Pullman Sao Paulo Ibirapuera - Image 1
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Description

Hotel extras

  • 24-hour gym and swimming pool

  • The TastelT Bar has an original and sophisticated cocktail menu.

  • Courtesy for 1 child up to 11 years staying with parents

  • Hotel close to major hospitals such as Dante Pazzanese and Oswaldo Cruz.

  • 9-minute drive to Sao Paulo - Congonhas Airport

Our accommodation(s)

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Room 1

Hotel location

Pullman Sao Paulo Ibirapuera

Rua Joinville 515, Vila Mariana
04008-011 SAO PAULO
Brazil

GPS:-23.58231, -46.65014

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,653 reviews

TripAdvisor Rating  4.6/5  2,748 reviews

Certificate of excellence 2024

Great staff, friendly.

Customer review rating 4.0/5

Craig S. Business - Confirmed reviews ALL

Dear Craig, The Pullman SP Ibirapuera team thanks you for your review, it is always a great pleasure to welcome our guests, especially with All Classic loyalty. We are glad that you enjoyed your stay with us. It is an honor to know that you feel our dedication to showing the best of our hospitality! We hope to have the opportunity to provide more Pullman experiences in the near future. Monick I Fernandez Customer Experience #PullmanSPIbirapuera #NotJustAHotel

Ligation is a bit off. Must use car to reach places

Customer review rating 3.0/5

Roger Business - Confirmed reviews ALL

Dear Roger, Thank you for taking the time to share your feedback regarding your recent stay at Pullman São Paulo Ibirapuera. We sincerely appreciate your insights as they play a vital role in our continuous improvement efforts. We are sorry to hear that you experienced challenges with our location and the accessibility of nearby places. Regarding the check-in process, we understand the importance of a seamless experience and will review our systems to enhance the information flow between our reservation platforms. We also apologize for the oversight in room cleaning and the malfunctioning soap dispenser. It is our policy to ensure that all maintenance requests are promptly addressed, and we regret that this was not your experience. Concerning the breakfast buffet, your feedback is invaluable, and we will ensure that our team addresses the frequency of replenishing items and maintaining quality standards. We aim to provide a delightful dining experience for our guests. We hope you will consider giving us another opportunity to provide you with the level of service that we pride ourselves on. Respectfully, Monick I Fernandez Customer Experience

Location was close to CGH Airport and Great Stay

Customer review rating 5.0/5

Jp C. Business - Confirmed reviews ALL

Dear JP, The Pullman SP Ibirapuera team thanks you for your review, it is always a great pleasure to welcome our guests. We are glad that you enjoyed your stay with us. It is an honor to know that you feel our dedication to showing the best of our hospitality! We hope to have the opportunity to provide more Pullman experiences in the near future. Monick I Fernandez Customer Experience #PullmanSPIbirapuera #NotJustAHotel ♦ Discover the ALL Loyalty Program: accumulate points by collecting experiences with our exclusive rates for associates. Sign up and enjoy all the benefits! https://bit.ly/3DiQoIH

Bad hotel

Customer review rating 1.0/5

Paul G. Business - Confirmed reviews ALL

Dear Mr. G., We would like to thank you for your time taken in completing our quality assessment. The feedback from our customers is essential, as we always seek to show excellence in hospitality. We sincerely regret that your experience did not meet expectations. Providing a clean and comfortable stay is our top priority, and we apologize if this was not reflected during your visit. Your feedback is very important to us, and we will share it with our housekeeping and management teams to ensure improvements are made. In no way did we intend to cause you any displeasure. We hope you can trust our services and products quality management, especially with your All Classic loyalty. Respectfully, Monick I Fernandez Customer Experience

Excellent choice

Customer review rating 4.5/5

Tomas Couples - Confirmed reviews ALL

Dear Tomas, The Pullman SP Ibirapuera team thanks you for your review, it is always a great pleasure to welcome our guests, especially with All Platinum loyalty. We are glad that you enjoyed your stay with us. It is an honor to know that you feel our dedication to showing the best of our hospitality! We would like to invite you to evaluate us on TripAdvisor and share your comments, so that other guests could also experience a genuine Pullman hospitality. Here’s our link: https://bit.ly/3C3CVp7 We hope to have the opportunity to provide more Pullman experiences in the near future. Monick I Fernandez Customer Experience #PullmanSPIbirapuera #NotJustAHotel

In partnership with TripAdvisor

Other web-users rate our hotel

  • 224 reviews 9.4/10 Location
  • 555 reviews 7/10 Room
  • 745 reviews 8.5/10 Service
  • 22 reviews 3.4/10 WiFi
  • 306 reviews 8.3/10 Breakfast
  • 244 reviews 8.2/10 Food
  • 189 reviews 7.5/10 Amenities
  • 172 reviews 7.3/10 Vibe

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