Hotel Cerretani Firenze - MGallery 4 stars

Customer review rating (ALL Rating) 4.6/5 489 reviews

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Description

Hotel extras

  • Great location: in the heart of Florence, just a few steps from the Duomo

  • Historic charm: hotel's rich history reflected in architecture and design

  • Daily tea time: the Hotel's commitment to delivering a memorable experience

  • Michelangelo Bar: refined cocktails and spirits in a unique setting

  • Exceptional Service: attentive and personalized service, offering warm hospitality

Our accommodation(s)

Hotel location

Hotel Cerretani Firenze - MGallery

Via De Cerretani 68
50123 Florence
Italy

GPS:43.773521, 11.252575

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

IL MICHELANGELO

Traditional Tuscan cuisine and regional wines

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  489 reviews

TripAdvisor Rating  4.5/5  883 reviews

Certificate of excellence 2024

Good location and Takes good care of Diamond Member.

Customer review rating 4.5/5

Sl9800 Business - Confirmed reviews ALL

The hotel is located in a very good location. they have special arrange for those who drives. Alessandro and Stefania were special. they take good care of me and my group. we had 6 rooms.

Dear SHAWN L., We very much appreciate your comments regarding your stay at the Hotel Cerretani Firenze - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Veronica Broccardi Schelmi General Manager Hotel Cerretani MGallery Collection

Excellent place to stay

Customer review rating 5.0/5

Andy Y. Families - Confirmed reviews ALL

Good hotel, clean, friendly, excellent location.

Dear Mr. Y., We very much appreciate your comments regarding your stay at the Hotel Cerretani Firenze - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Veronica Broccardi Schelmi General Manager Hotel Cerretani MGallery Collection

Best stay in my trip through Italy

Customer review rating 5.0/5

R Y. Couples - Confirmed reviews ALL

Needless to say that the location was superb. Few minutes walk to amazing restaurants, tourist attractions and even the local amenities. Staff was efficient and very friendly. Hotel room was large. Will definitely recommend!

Dear RIDWAN Y., We very much appreciate your comments regarding your stay at the Hotel Cerretani Firenze - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Veronica Broccardi Schelmi General Manager Hotel Cerretani MGallery Collection

well located

Customer review rating 3.0/5

Anonymous Solo - Confirmed reviews ALL

overall value for money pleasant welcome gift ! chocolates, and welcome drink voucher. decent checkin, breakfast, basic amenities i felt that housekeeping day 1 was great, left 2 more chocolates for me day 2 however - no replenish of teas and milk . no replenish of water. also the room is freezing cold despite set to room warming AC. overall mixed feeling if i would love to return to this hotel on my next visit to florence tho

Dear CALVIN L., Thank you for taking the time to tell us about your experience at the Hotel Cerretani Firenze - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Veronica Broccardi Schelmi General Manager Hotel Cerretani MGallery Collection

Good stay

Customer review rating 5.0/5

Sharifa Friends - Confirmed reviews ALL

Everything was good

Dear Sharifa A., We very much appreciate your comments regarding your stay at the Hotel Cerretani Firenze - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Veronica Broccardi Schelmi General Manager Hotel Cerretani MGallery Collection

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Other web-users rate our hotel

  • 702 reviews 9.9/10 Location
  • 699 reviews 8.2/10 Room
  • 816 reviews 9.4/10 Service
  • 5 reviews 8.6/10 WiFi
  • 372 reviews 8.9/10 Breakfast
  • 371 reviews 7.8/10 Comfort
  • 260 reviews 7.1/10 Cleanliness
  • 185 reviews 8.7/10 Vibe

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