ibis Brussels City Centre 3 stars

Customer review rating (ALL Rating) 4.1/5 1,998 reviews

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Description

Hotel extras

  • Located in the heart of Brussels, 7-minute walk to the Grand-Place

  • 'Green Key' certified

  • Air-conditioned rooms

  • Breakfast buffet served every day

  • Bites and drinks at the bar during lunch and dinner

Our accommodation(s)

Book this hotel
Room 1

Hotel location

ibis Brussels City Centre

rue Joseph Plateau N°2
1000 BRUSSELS
Belgium

GPS:50.850204, 4.349662

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

BAR

The Bar, a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,998 reviews

TripAdvisor Rating  3.5/5  3,590 reviews

Poor Experience

TripAdvisor rating 2.0/5

Joanne G TripAdvisor review

Good stay

Customer review rating 4.0/5

Zz9zza Business - Confirmed reviews ALL

Dear Zz, Thank you for taking the time to share your review. We are pleased that the comfort of the beds and the convenience of the desk in your room met your expectations. It's always rewarding to hear when our guests enjoy aspects of their stay with us, as we strive to provide a comfortable and functional space for work and relaxation. However, we apologize for any inconvenience you may have experienced with the size and setup of the shower. We understand that every detail matters when it comes to your comfort. We also regret to hear about the noise disruptions from both the daytime construction and the incident with music being played late at night. While we do our best to ensure a peaceful environment and our rooms are designed with soundproofing, external factors such as nearby construction or the actions of other guests can sometimes be a source of disturbance. Furthermore, we have taken note of your feedback regarding the stairwell and will consider this in our maintenance plans. We also acknowledge your concern about the lack of a water fountain and appreciate your suggestion as we continuously look for ways to enhance our sustainability efforts. Finally, we are delighted that you felt well-recognized as a valued ALL member during your stay, despite not being able to enjoy your welcome drink due to participating in dry January. Our team takes pride in acknowledging our members and ensuring they feel appreciated. We hope we will have the opportunity to see you again in the future. Best regards, Marc UYTTERHOEVEN, General Manager

Rooms too small

Customer review rating 2.0/5

Agustin F. Business - Confirmed reviews ALL

Good room, but breakfast badly managed

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

Well located

Customer review rating 4.5/5

Katerina T. Couples - Confirmed reviews ALL

Dear Katerina, Thank you very much for your kind review. We are truly glad that your stay at ibis Brussels City Centre was enjoyable. We are delighted that you found the cleanliness of our rooms up to standard, and that our central location, just a short walk from Brussels Central Station, contributed positively to your experience. Our team takes great pride in offering a friendly service, and we are pleased that this helped make your stay memorable. Furthermore, we hope that the comfort of your room provided you with a restful night's sleep, thanks to our dedicated housekeeping staff who ensure rooms are clean and tidy daily. It would be a pleasure to welcome you back. Best wishes, Marc UYTTERHOEVEN, General Manager

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Other web-users rate our hotel

  • 2,221 reviews 9.7/10 Location
  • 2,522 reviews 4.2/10 Room
  • 1,614 reviews 8.3/10 Service
  • 37 reviews 7.5/10 WiFi
  • 1,758 reviews 2.7/10 Comfort
  • 825 reviews 7.1/10 Breakfast
  • 811 reviews 5.9/10 Cleanliness
  • 329 reviews 4.3/10 Amenities

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