Mercure Nancy Centre Place Stanislas Hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 1,365 reviews

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Mercure Nancy Centre Place Stanislas Hotel - Image 1
Mercure Nancy Centre Place Stanislas Hotel - Image 2
Mercure Nancy Centre Place Stanislas Hotel - Image 3
Mercure Nancy Centre Place Stanislas Hotel - Image 4
5 rue des Carmes, 54000 NANCY, France

Description

Hotel extras

  • Experience a warm welcome, from the Standard Room to the Junior Suite!

  • Enjoy an exceptional location, 2 minutes from the famous Place Stanislas

  • 5-min walk fr. Nancy TGV train station, Jean Prouvé convention ctr & stores

  • Undercover private car park for stress-free parking; also open to public

  • Profitez de nos deux salles de réunion entièrement équipées

Our accommodation(s)

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Room 1

Hotel location

Mercure Nancy Centre Place Stanislas Hotel

5 rue des Carmes
54000 NANCY
France

GPS:48.692127, 6.180276

Telephone
Fax +33 3 83 30 92 92

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

BAR

The Neptune Bar is the place to try Lorraine specialties with a glass of Grand Vin Mercure fine wine. Also, take advantage of the 24-hour pasta service served in the bar on weekends and in your room during the week.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  1,365 reviews

TripAdvisor Rating  3.7/5  531 reviews

Convenient location for touring rural France.

Customer review rating 5.0/5

Thomas E. Couples - Confirmed reviews ALL

Dear Mr. E., Thank you for your kind words regarding your recent stay at Hôtel Mercure Nancy Centre Place Stanislas. We are delighted to hear that you found our location convenient for your travels and that you enjoyed our clean and welcoming environment, as well as our breakfast offerings. Your continued support means a lot to us, and we look forward to welcoming you back in the future. Louis | Réception | Mercure Nancy Centre Place Stanislas

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

Cher invité, Je vous remercie d\'avoir pris le temps de partager vos impressions concernant votre séjour. Je suis navré d\'apprendre que les photos ne correspondaient pas à vos attentes et que le confort n\'était pas à la hauteur. Votre retour est précieux et sera pris en compte pour améliorer nos services et la présentation de notre établissement. Cordialement, Louis | Réception | Mercure Nancy Centre Place Stanislas

Well located

Customer review rating 3.0/5

Sarah Families - Confirmed reviews ALL

Dear Sarah, Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you found our location convenient and enjoyed the comfort of your room. However, we regret that the bathroom temperature did not meet your expectations and that breakfast did not fulfill your standards. Your comments are valuable to us and will be taken into consideration as we strive to enhance our services. Best regards, Louis | Réception | Mercure Nancy Centre Place Stanislas

Lovely place, great location

Customer review rating 5.0/5

Wayne S. Couples - Confirmed reviews ALL

Dear Wayne S., Thank you for your kind words. We are delighted to hear that you enjoyed your stay and found our location convenient. Best regards, Louis | Réception | Mercure Nancy Centre Place Stanislas

Wonderful Staff but hotel not the level advertised (doesn't match the picture)

TripAdvisor rating 2.0/5

Q355SRchristopherl Families - TripAdvisor review

Dear Christopher, Thank you for sharing your feedback. We are pleased to hear that you found our staff friendly and responsive. However, we are genuinely sorry that your experience did not meet your expectations. We take your comments seriously and will review our communications to ensure clarity about the hotel's offerings. We are committed to providing a quality experience, and we understand your disappointment regarding the perceived differences between our marketing and the actual experience. We are continually working to improve all aspects of our service and facilities. We hope you might reconsider staying with us again in the future to experience the improvements we are implementing. Kind regards, The Mercure Nancy Centre Place Stanislas Team

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Other web-users rate our hotel

  • 779 reviews 9.2/10 Location
  • 926 reviews 5.4/10 Room
  • 823 reviews 8.1/10 Service
  • 7 reviews 7.1/10 WiFi
  • 566 reviews 4/10 Comfort
  • 497 reviews 8.2/10 Breakfast
  • 265 reviews 6.5/10 Cleanliness
  • 129 reviews 4/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.