The Ambassador Seoul - A Pullman Hotel

Customer review rating (ALL Rating) 4.2/5 713 reviews

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The Ambassador Seoul - A Pullman Hotel - Image 1
The Ambassador Seoul - A Pullman Hotel - Image 2
The Ambassador Seoul - A Pullman Hotel - Image 3
The Ambassador Seoul - A Pullman Hotel - Image 4
287, Dongho-ro, Jung-gu, 04618 Seoul, South Korea

Description

Hotel extras

  • Easy access to subway station, Seoul KTX station and shopping districts

  • 25-meter outdoor swimming pool with sun deck and cabana

  • Simmons BeautyRest bedding

  • Free Wi-Fi and Smart LED TV (65') in all guestrooms

Our accommodation(s)

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Hotel location

The Ambassador Seoul - A Pullman Hotel

287, Dongho-ro, Jung-gu
04618 Seoul
South Korea

GPS:37.560355, 127.002425

Telephone
Fax +82 2-2272-0773

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  713 reviews

TripAdvisor Rating  5.0/5  337 reviews

Certificate of excellence 2024

Super hotel in Seoul... excellent value for a 5 star... highly recommended

TripAdvisor rating 5.0/5

Bhagwan72 Families - TripAdvisor review

This is super. One of the best VFM hotels in Seoul... I would highly recommended it.. Super Staff. Great Room. Special view from 14th floor.. Excellent Bed. Good Bathroom etc.. Only a few issues.. A Attended a wine taste event in the lobby bar...the waiter refused to give me or change my wine glass...i had to wash my own glass to change my wine... Totally incorrect...not done....very disappointed... B Bathroom amenities are not free.. This was a first for me in decades of travel...found it most strange.. Except for these 2 issues...Hotel is great...rooms are super... restaurant for food is brilliant...has some nice steak etc here... Highly Recommended. Bhagwan Mazher Jaffar Mumbai India

Amazing location, great service

TripAdvisor rating 5.0/5

data_danny Couples - TripAdvisor review

This was our first time to Seoul and we wanted to pick location near all the landmarks and this hotel was absolutely amazing. Everything is nearby in walking distance (we walk a lot). Hotel is super clean and taken care of, staff friendly and helpful, gym and amenities are amazing. This will be our place of choice also for the next visits!

Dear data_danny Warm greetings from The Ambassador Seoul Pullman. First of all, we would like to appreciate your stay with us. And we are delighted to hear from you, especially your warm comments towards our hotel mean a lot to us. Your positive feedback will be a great reference for our potential guests, and it will motivate our staff to provide great services in the future. We hope that you really have enjoyed your journey in Seoul, and hopefully we will have you as our guest in mere future. Thank you for your warm comments, and looking forward to meeting you soon. Warm regards, Front Office Manager Jayden Park

Worst hotel ever

TripAdvisor rating 1.0/5

sohanp707 TripAdvisor review

Worst experience ever with a hotel. Infact it was a nightmare staying there as they would turn off the aircon in the night and most of the time throughout the day as well. We were there for a few days in April this year. They asked me to open the windows as it was 18 degrees outside and refused to turn on the air con. Also, the windows opened maybe by 4-5 inches only bringing any difference to the room temperature. As a result, we had constant temperature of 27.50 -28.50 degrees (pic attached) in the room. I was literally sleeping naked and still sweating all night because the room was so hot. I repeatedly called them every night and day, still they wont turn on the air con. Later on i saw quite a few quests had given similar feedback; wish i had read them before booking this hotel. I would not stay there even for free in the future.

Dear sohanp707 Greetings from The Ambassador Seoul Pullman. First of all, we would like to address our appreciation for your stay. Regarding to your feedback, it is a pity for us making your stay uncomfortable with a lack of room temperature control. The hotel operates centralized air conditioning / heating system depends on outside temperature, and there is a temporary break at dawn to cool it off the air conditioning itself, I can assume that your room temperature would have gone up at that point. We are deeply sorry that has caused the matter you mentioned in the feedback. We will be monitoring hotel room's temperature more carefully, and definitely striving to offer moderate temperature for hotel guest. And thank you for taking your time to leave this feedback, we will take this as another chance to improve our overall service from now on. Thank you. Warm Regards Jayden Park Front Office Manager

친절편안쾌적

TripAdvisor rating 5.0/5

Go12322046304 TripAdvisor review

very nice and helpful staff. the room is clean and the bed is honestly soooo nice. nice facilities, and i like that the outdoor pool has a roof right now I think it’s open during the summer though.. the water temperature is just perfect for this time of the year as well!! Had such a great time while visiting!!! will definitely come again

Greetings from The Ambassador Seoul Pullman, Go12322046304. First of all, we would like to appreciate your stay with us. And we are delighted to hear from you, especially your warm comments towards our hotel mean a lot to us. Your positive feedback will be a great reference for our potential guests, and it will motivate our staff to provide great services in the future. We will be looking forward to meeting you in mere future. Thank you so much. Best regards, Front Desk Supervisor Daisy Shin

Just like those cliche horror movies

TripAdvisor rating 2.0/5

Daniel L TripAdvisor review

Staying at this hotel feels like living in a horror movie. You know those type of cliche movies about a family getting a great deal a haunted house? The “everything is great during the day but something terrible happens during the night” cliches? That’s what staying at this hotel feels like. Hear me out a bit. The hotel was nice. When I wanted to check in, they took me to the 18th floor lounge. The lounge has an exceptional view and FREE DRINKS!!! (yes, I’m asian). During check in, the staff told me that I would get FREE BREAKFAST in the morning and ALCOHOL and FOOD during happy hour. Insaneee!!! Thank you Accor. The room was also great. It was beautiful, clean, and spacious. For a moment, I was thinking that I paid too little for this hotel (I know that’s crazy for an asian). Just like in those movies, everything was great. But something terrible happened during the night. The room got hot. Turns out, the hotel turned off the AC at night. BTW, this is confusing because this is a reverse asian move. Asians only turn on their AC when they want to sleep to save electricity bills. Turning off the AC might be fine during colder months. But I stayed there during April. The temperature outside wasn’t cold enough to compensate the indoor’s heat. The room’s temperature fluctuated between 26.5 and 27 degrees celcius which is around 80 degrees farrenheit. I only know of one man who could sleep with those temperatures, Bruce Lee. TLDR; if you’re Bruce Lee the hotel is 5/5. If you’re a mortal 2/5.

Dear daniellL577NU Greetings from The Ambassador Seoul Pullman. First of all, we would like to address our appreciation for your stay. Regarding to your compliments to our executive floor service, it is always a big pleasure to hear such positive feedback from our guest, and it also motivates our staff to keep service standard for the future. However, it is a pity for us making your stay uncomfortable with a lack of room temperature control. The hotel operates centralized air conditioning / heating system depends on outside temperature, and there is a temporary break at dawn to cool it off the air conditioning itself, I can assume that your room temperature would have gone up at that point. We are deeply sorry that has caused the matter you mentioned in the feedback. We will be monitoring hotel room's temperature more carefully, and definitely striving to offer moderate temperature for hotel guest. And thank you for taking your time to leave this feedback, we will take this as another chance to improve our overall service from now on. Thank you. Warm Regards Jayden Park Front Office Manager

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Other web-users rate our hotel

  • 264 reviews 7.4/10 Location
  • 587 reviews 8.2/10 Room
  • 504 reviews 7.7/10 Service
  • 207 reviews 8.5/10 Cleanliness
  • 184 reviews 8.7/10 Breakfast
  • 178 reviews 8.7/10 Vibe
  • 178 reviews 8.3/10 Food
  • 160 reviews 8/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.