Novotel Zurich Airport Messe 4 stars

Customer review rating (ALL Rating) 3.6/5 804 reviews

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Novotel Zurich Airport Messe - Image 1
Novotel Zurich Airport Messe - Image 2
Novotel Zurich Airport Messe - Image 3
Novotel Zurich Airport Messe - Image 4
Lindbergh-Platz 1, 8152 GLATTPARK, Switzerland

Description

Hotel extras

  • Great location next to the airport, with a tram stop outside

  • All-day dining concept and a beautiful summer terrace

  • Stylish and contemporary rooms with all the modern amenities

  • Hotel sauna and fitness area with roof terrace

  • Fitness room with a sauna for complete relaxation

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel Zurich Airport Messe

Lindbergh-Platz 1
8152 GLATTPARK
Switzerland

GPS:47.425942, 8.559362

Telephone
Fax +41 44 829 99 99

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

GOURMETBAR

Take a break and indulge yourself in the GourmetBar at the Novotel Zurich Airport Messe. Enjoy a varied selection of regional and international dishes that regularly include seasonal ingredients.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.6/5  804 reviews

TripAdvisor Rating  3.6/5  1,499 reviews

messy, dirty looking and staff not very helpful

Customer review rating 1.5/5

Nigel S. Business - Confirmed reviews ALL

Dear Mr S., Thank you for taking the time to share your feedback. We are pleased that your loyalty to our ALL – Accor Live Limitless programme is a highlight of your experience with us, and we are grateful for your continued patronage. We would like to express our apologies for the inconvenience you experienced due to the refurbishment works. Our goal is to ensure our guests\' comfort, even during improvement efforts, and it appears we fell short in this instance. We are also sorry to hear about your experience with the responsiveness of our staff and the oversight regarding the additional hangers. Please accept our sincere apologies for the frustration this has caused. We value your feedback and will share it with our team to prevent such issues from reoccurring. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Monica Moya Amengual, Front office Manager

Customer review rating 1.0/5

Anonymous Business - Confirmed reviews ALL

Dear Mr M., Thank you for your feedback. We are pleased that you found our location convenient and recognize the high standards Novotel strives to uphold. Our hotel\'s proximity to key transport links, including the tram station with direct connections to the City-Center and ZRH Airport, is something we are proud of. We regret to hear about the aspects of your stay that did not meet your expectations. Our ongoing renovations are aimed at updating and improving our facilities, and we apologize if the lack of prior notification regarding this work caused any inconvenience. But it is clear indicated on our website. Furthermore, we understand the importance of a peaceful environment, especially for our business guests. Although our fitness center, terrace, and other amenities are designed to offer relaxation, we are sorry to hear that the noise disruptions impacted your comfort. In terms of dining, while our Restaurant offers a selection of regional and international dishes, we acknowledge your feedback on the variety and availability of food options during this time. Nonetheless, we truly value your comments about Novotel\'s high standards. It is our hope that once our renovation is complete, with its modern and stylish décor, enhanced facilities including air-conditioned rooms, and our commitment to service, we will have the opportunity to provide you with the exceptional experience that you expect from Novotel. We hope we will have the opportunity to see you again in the future. Best regards, Florian Kretzschmar, General Manager

Worst experience

Customer review rating 0.5/5

Pa Families - Confirmed reviews ALL

Dear Ms. M., Thank you for taking the time to share your feedback with us. We are sorry to hear that your stay did not meet your expectations. It is our utmost priority to ensure the safety and comfort of all our guests, particularly during renovation periods. We understand that the current transformations could lead to moments of unease and we regret that this affected your family\'s experience. We take the cleanliness of our facilities seriously and are looking into the concerns you\'ve raised regarding the carpets. Regarding your experience with our housekeeping team, we offer our sincerest apologies for the intrusion and any discomfort it caused. This does not reflect our standard of service and we will address this internally to ensure the privacy and comfort of our guests are fully respected. We also appreciate your feedback on the lifts and are examining this matter closely to ensure all guests feel secure when using them. We hope to welcome you again in the future. Best wishes, Monica Moya Amengual, Front office Manager

location and in the process of being renovated

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Dear Mr W., Thank you for your feedback. we acknowledge your observations regarding the appearance of our entrance and reception area during the renovation phase. We understand that the aesthetic changes might not project the usual standard of Novotel Zurich Airport Messe, and we appreciate your patience and understanding as we strive to improve our facilities. We are pleased that you enjoyed the comfort of one of our newly renovated rooms. We believe that our ongoing renovations will greatly enhance the experience of our guests and are excited for you to see the complete transformation on your next visit. We hope we will have the opportunity to see you again in the future. Best regards, Monica Moya Amengual, Front office Manager

Very unfunctional hotel rooms and low standard breakfast

Customer review rating 1.5/5

Anonymous Families - Confirmed reviews ALL

Dear Mr v., Thank you for taking the time to share your feedback. We regret to hear that certain aspects of your stay did not meet your expectations. In relation to the breakfast offerings, we appreciate your suggestions for a greater variety of animal-based foods and freshly made options. Our aim is to provide a satisfying start to the day, and we will take your preferences into account as we continually work to improve our breakfast selection to please the palates of all our guests. Although the current room amenities do not feature a wardrobe, guests can make use of the clothes rack and additional storage solutions provided. Furthermore, our team is always on hand to assist with any specific requests to ensure a more comfortable stay. We also acknowledge your comments on the standard of our breakfast compared to other hotels under the Accor umbrella. We strive to maintain high-quality standards across all our services, and your feedback is invaluable in helping us to identify areas where we can enhance our offerings. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Monica Moya Amengual, Front office Manager

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Other web-users rate our hotel

  • 568 reviews 8.9/10 Location
  • 856 reviews 4.9/10 Room
  • 703 reviews 7.5/10 Service
  • 21 reviews 8.2/10 WiFi
  • 442 reviews 3/10 Cleanliness
  • 325 reviews 4.6/10 Comfort
  • 276 reviews 4.2/10 Vibe
  • 250 reviews 5.9/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.