Novotel London West 4 stars

Customer review rating (ALL Rating) 4.2/5 2,057 reviews

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1 Shortlands, Hammersmith, W6 8DR LONDON, United Kingdom

Description

Hotel extras

  • 40 flexible event spaces for up to 2,000 attendees

  • Onsite car and coach parking

  • 3 minute walk to Hammersmith station for access to Central London and Heathrow Airport

  • Pet-friendly rooms available

  • State-of-the-art gym

Our accommodation(s)

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Room 1

Hotel location

Novotel London West

1 Shortlands, Hammersmith
W6 8DR LONDON
United Kingdom

GPS:51.492115, -0.219759

Telephone
Fax +44 20 8741 2120

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  2,057 reviews

TripAdvisor Rating  3.8/5  5,603 reviews

A decent place to stay.

TripAdvisor rating 4.0/5

Dan E TripAdvisor review

Worst hotel

TripAdvisor rating 1.0/5

JkrC2 TripAdvisor review

Good location and stay

Customer review rating 4.5/5

Rul Families - Confirmed reviews ALL

Dear Guest, We would like to thank you for this review about your recent experience in our hotel. We’re thrilled to hear that your stay at Novotel London West was a memorable one. It’s gratifying to learn that you found our check-in process straightforward and that Maria’s warm welcome set a positive tone for your visit. The dedication of our staff to provide exceptional service is something we take great pride in. We are also pleased that our event management team was able to efficiently fulfill your suite requirements for the event you hosted with us. Finally, we’re delighted that our hotel’s proximity to Hammersmith Apollo and Westfield London contributed to a convenient and enjoyable experience. Our location is indeed ideal for guests looking to explore the local area and attend events nearby. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Anastasios Agiannitis, Guest Relations Manager

Good stay for boat r.

Customer review rating 4.5/5

Boat R. F. Couples - Confirmed reviews ALL

Dear Boat r., Thank you for taking the time to share your review. We are truly grateful for your kind comments about our staff and services. We are pleased that you found the breakfast to be nice and the parking advice helpful, ensuring a smooth experience for you and your dog. It is also great to hear that the size of the room met your needs comfortably. However, we are concerned to hear about your dissatisfaction with the room booking time and the floor assignment. We understand that such discrepancies can be inconvenient, and we extend our sincerest apologies for any confusion caused. Additionally, we regret that the air cooling system did not provide the desired comfort. We value your comfort and satisfaction and will look into these matters. Finally, we are delighted that our friendly and helpful staff contributed positively to your stay with us. Their dedication to guest service is something we take great pride in. We also hope you enjoyed the proximity of our hotel to the Hammersmith Apollo and the array of facilities available to our guests, including our state-of-the-art fitness room. We hope we will have the opportunity to see you again in the future. Best regards, Anastasios Agiannitis, Guest Relations Manager

Lovely hotel, great location

Customer review rating 5.0/5

Macro Couples - Confirmed reviews ALL

Dear Guest, Thank you very much for your kind review. We are thrilled to hear that your visit to Novotel London West left such a positive impression. We are delighted that the dimensions of our accommodations and the ambiance of our lounge bar met your approval. Our rooms are indeed designed to maximize guest comfort, with features such as satellite TV, minibar, and hairdryer, to ensure a pleasant stay. Furthermore, the lounge bar with its terrace is the perfect spot for relaxation and socializing, offering a variety of drinks and a light menu. While no negative comments were mentioned, we are always keen on ensuring every guest experience is impeccable and continuously strive to exceed expectations. Finally, we are pleased that our hotel’s proximity to the Hammersmith Apollo and central location were conducive to a memorable stay. We take pride in our location just a short walk from key public transport links and local attractions, making us an ideal choice for guests looking to explore the city. It would be a pleasure to welcome you back. Best wishes, Anastasios Agiannitis, Guest Relations Manager

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Other web-users rate our hotel

  • 2,197 reviews 9.4/10 Location
  • 2,851 reviews 6.5/10 Room
  • 3,086 reviews 8.3/10 Service
  • 61 reviews 6.6/10 WiFi
  • 1,163 reviews 8.4/10 Breakfast
  • 1,076 reviews 6.6/10 Cleanliness
  • 54 reviews 8.8/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.