Novotel London West 4 stars

Customer review rating (ALL Rating) 4.2/5 2,059 reviews

Best price
guarantee
Novotel London West - Image 1
Novotel London West - Image 2
Novotel London West - Image 3
Novotel London West - Image 4
1 Shortlands, Hammersmith, W6 8DR LONDON, United Kingdom

Description

Hotel extras

  • 40 flexible event spaces for up to 2,000 attendees

  • Onsite car and coach parking

  • 3 minute walk to Hammersmith station for access to Central London and Heathrow Airport

  • Pet-friendly rooms available

  • State-of-the-art gym

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel London West

1 Shortlands, Hammersmith
W6 8DR LONDON
United Kingdom

GPS:51.492115, -0.219759

Telephone
Fax +44 20 8741 2120

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  2,059 reviews

TripAdvisor Rating  3.8/5  5,599 reviews

Good stay

Customer review rating 4.5/5

Mike T. Business - Confirmed reviews ALL

Dear Mike, Thank you for taking the time to share your review. We are truly pleased that you found our hotel\'s location ideal for your business needs, situated just a stone\'s throw from key transport links and local attractions. It is wonderful to hear that our team\'s dedication to service made a positive impact on your stay, ensuring you were well looked after throughout your visit. We hope we will have the opportunity to see you again in the future. Best regards, Anastasios Agiannitis, Guest Relations Manager

Great stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Dear Guest, Thank you very much for your kind review. We are thrilled to hear that your experience with us was a memorable one. We are delighted that you enjoyed the smooth check-in process and the pleasant surprise of chocolates awaiting you in your room. Our team always strives to provide welcoming touches to ensure our guests feel valued during their stay. It would be a pleasure to welcome you back. Best wishes, Anastasios Agiannitis, Guest Relations Manager

Dirty, dated and not worth the money

TripAdvisor rating 3.0/5

Sara C TripAdvisor review

Good location

Customer review rating 3.5/5

Christine E. Business - Confirmed reviews ALL

Dear Christine, We would like to thank you for this review about your recent experience in our hotel. We are pleased that you appreciated the convenience of our hotel\'s location, being a short walk from both Hammersmith station and your office. We apologize for the limited gluten-free options available during breakfast, and we understand the importance of providing a variety of dietary choices to our guests. Furthermore, we regret that the seating arrangement did not meet your expectations and appreciate your feedback, which we take seriously in our ongoing efforts to enhance guest satisfaction. We hope you were able to enjoy the array of amenities offered at Novotel London West, from the fitness suite to the chic lounge bar with its own patio area, as well as the Artisan Grill, where we serve a range of gourmet grill dishes in an elegant setting. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Anastasios Agiannitis, Guest Relations Manager

Nice hotel but far too warm

Customer review rating 2.0/5

David B. Solo - Confirmed reviews ALL

In partnership with TripAdvisor

Other web-users rate our hotel

  • 2,175 reviews 9.3/10 Location
  • 2,826 reviews 6.3/10 Room
  • 3,011 reviews 8.2/10 Service
  • 61 reviews 6.7/10 WiFi
  • 1,166 reviews 8.4/10 Breakfast
  • 1,056 reviews 6.4/10 Cleanliness
  • 327 reviews 8.7/10 Bar
  • 56 reviews 8.8/10 Wellness Area

Powered by Trustyou

Our other establishments nearby

All our hotels in London

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.