Hotel Mercure Paris CDG Airport & Convention 4 stars

Customer review rating (ALL Rating) 4.2/5 2,278 reviews

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Hotel Mercure Paris CDG Airport & Convention - Image 1
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Hotel Mercure Paris CDG Airport & Convention - Image 4
Roissypôle Ouest, Route de la Commune, Cedex, 95713 ROISSY CHARLES DE GAULLE, France

Description

Hotel extras

  • 4-star hotel in the heart of Paris-Charles de Gaulle airport

  • Family rooms and suites, with views of the slopes

  • L'Escale bar lounge and restaurant, open every day

  • Terminals 1, 2 and 3 accessible with the free CDGVAL shuttle

  • Heated indoor swimming pool with terrace and fitness room

Our accommodation(s)

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Hotel location

Hotel Mercure Paris CDG Airport & Convention

Roissypôle Ouest, Route de la Commune, Cedex
95713 ROISSY CHARLES DE GAULLE
France

GPS:49.00759, 2.54931

Telephone
Fax +33 1 49 19 29 00

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

L ESCALE

Our restaurant l'Escale promises a tasty stopover near Paris-Charles de Gaulle airport. Every day, the chef cooks fresh ingredients to enrich the specials menu or fill the buffet with authentic flavors.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  2,278 reviews

TripAdvisor Rating  3.6/5  1,424 reviews

Hôtel bien insonorisé et facile d'accès par le CDGval puis à pied depuis les aérogares de Roissy

TripAdvisor rating 4.0/5

Belladone TripAdvisor review

Good night sleep. Practical

Customer review rating 5.0/5

Yann M. Solo - Confirmed reviews ALL

Dear Monsieur M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Paris CDG Airport & Convention. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Baya CHABANE Directrice Générale

Very friendly staff

Customer review rating 3.0/5

Elisabeth Business - Confirmed reviews ALL

Dear Elisabeth, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Paris CDG Airport & Convention. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. As announced on our booking site and at the time of your arrival, our restaurant has been relocated to a lounge. The new version of our restaurant will open on 07 April 2025. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Baya CHABANE Directrice Générale

Nice clean hotel - inefficient check-in

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Dear Monsieur N., Thank you for your comments following your stay at Hotel Mercure Paris CDG Airport & Convention. It is with great pleasure that we receive your overall satisfaction. However, we have noted the point concerning the wait when you arrived and we will make our reception manager and his teams aware of this. We look forward to welcoming you again. Best regards, Baya CHABANE Directrice Générale

Déception

TripAdvisor rating 3.0/5

Virginie L Couples - TripAdvisor review

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Other web-users rate our hotel

  • 802 reviews 8.6/10 Location
  • 1,338 reviews 6.6/10 Room
  • 1,400 reviews 8.1/10 Service
  • 22 reviews 7.7/10 WiFi
  • 389 reviews 7/10 Cleanliness
  • 303 reviews 5.1/10 Vibe
  • 300 reviews 7.4/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.