Novotel São Paulo Morumbi 4 stars

Customer review rating (ALL Rating) 4.6/5 2,806 reviews

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R Ministro Nelson Hungria 577, Vila Tramontano, 05690050 SÃO PAULO, Brazil

Description

Hotel extras

  • Relax in the hotel's massage room, pool, and gym

  • No charge for children aged 16 or under staying with their parents

  • The hotel has a 24-hour car park

  • A 10-minute drive to Cidade Jardim Mall

  • A 9-minute drive to Albert Einstein Hospital

Our accommodation(s)

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Hotel location

Novotel São Paulo Morumbi

R Ministro Nelson Hungria 577, Vila Tramontano
05690050 SÃO PAULO
Brazil

GPS:-23.61261, -46.70391

Telephone
Fax +55 11 97648-1340

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  2,806 reviews

TripAdvisor Rating  4.5/5  2,741 reviews

Certificate of excellence 2024

Down the hill clearly to cut costs. Was good hotel, but not anymore.

TripAdvisor rating 1.0/5

BergRio TripAdvisor review

The wifi TV does not work. The last 10 times I stayed there, it didn´t. To cut costs, no more channels on TV. The Gym has 2 treadmills for a huge number of rooms. The music is disgusting, cheap versions of famous musics, just to save money. I´ve been staying in this Novotel unit for years, and I see it is going down the hill. Used to be good, but lately is a disaster. Never more. By by Novotel Morumbi.

Dear, We truly regret to hear that your recent stays did not meet your expectations. Your feedback is invaluable, and we sincerely apologize for any inconveniences regarding the Wi-Fi TV, gym facilities, and music selection. Please know that we are actively working on improvements to enhance our guests' experience. We appreciate your loyalty over the years and hope to have the opportunity to welcome you back in the future for a much-improved stay. Best regards,

Excellent Customer Service

Customer review rating 5.0/5

Rodrigo Business - Confirmed reviews ALL

I went 3 days for work and the hotel was great, very comfy and the people super kind

Dear Rodrigo, Thank you for your kind words about our customer service and the comfort of our hotel. We are delighted to hear you had a great experience during your stay and appreciate your recognition of our team\'s efforts. Best regards Vitor Santos Subgerente

Great facilities!

Customer review rating 4.5/5

Nevid B. Business - Confirmed reviews ALL

Very convenient location, excellent service (food, staff attention).

Dear Nevid, Thank you for your kind words regarding our facilities, location, and service. We are delighted to know you enjoyed your stay and appreciate your feedback. We look forward to welcoming you back in the future. Best regards Vitor Santos Subgerente

Good stay and good breakfast

Customer review rating 4.0/5

Sofia Business - Confirmed reviews ALL

The rooms are very clean and nice its only missing light in the room

Dear Sofia, Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay and our breakfast offerings. We appreciate your suggestion regarding the room lighting and will take it into consideration for future improvements. Best regards Vitor Santos Deputy Manager

well located, family hotel

Customer review rating 4.5/5

Mr E. Families - Confirmed reviews ALL

Staff at the hotel are very friendly, the rooms are average, but the swimming pool area is very nice next to the restaurant so you can have you meal while having fun. You can see some small monkeys on the forest next door, very nice for the kids. also have some kids activities held by a hotel girl.

Dear Alberto, Thank you for your kind words about your recent stay at Novotel Morumbi. We are delighted to hear that you enjoyed our convenient location, friendly staff, and the family-friendly amenities we offer, including the swimming pool and kids' activities. Your feedback is invaluable, and we hope to welcome you and your family back for another enjoyable experience in the future. Best regards, Vitor Santos Deputy Manager

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Other web-users rate our hotel

  • 443 reviews 9.3/10 Location
  • 1,060 reviews 7.7/10 Room
  • 1,345 reviews 9.1/10 Service
  • 46 reviews 5.6/10 WiFi
  • 576 reviews 8.1/10 Food
  • 536 reviews 9/10 Breakfast
  • 397 reviews 8.4/10 Cleanliness
  • 353 reviews 7.9/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.