Mercure Paris Porte d'Orléans Hotel 4 stars

Customer review rating (ALL Rating) 4.0/5 784 reviews

Mercure Paris Porte d'Orléans Hotel - Image 1
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Description

Hotel extras

  • Our passionate chef concocts seasonal dishes

  • 5 minutes walk from Metro Line 4 and Tram T3a

  • 400 m² of adaptable meeting areas, ClickShare equipment

  • Paid, secure, covered parking, illuminated, security code

  • 20 minutes from Orly Airport and 10 minutes from Gare Montparnasse

Our accommodation(s)

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Room 1

Hotel location

Mercure Paris Porte d'Orléans Hotel

13 rue Francois Ory
92120 MONTROUGE
France

GPS:48.81801, 2.329034

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

L'atelier des Saisons

L'Atelier des Saisons: a cozy bar where Chef Antoine, Carolina, & team passionately share unique creations, celebrating seasons & imparting authentic skills.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  784 reviews

TripAdvisor Rating  3.5/5  594 reviews

Good location and comfortable room

Customer review rating 4.5/5

Guillaume Business - Confirmed reviews ALL

Good stay

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Helpful Staff, convenient hotel

Customer review rating 4.5/5

Mohamad K. Couples - Confirmed reviews ALL

very old

Customer review rating 2.0/5

Elif Business - Confirmed reviews ALL

Dear Madam Cetinkaya, Thank you for sharing your feedback following your stay at the Mercure Paris Porte d’Orléans. We sincerely regret that your experience did not meet your expectations. We apologize for the outdated condition of some of our facilities and for the inconvenience caused by the towels and room odor. Please rest assured that the ventilation issue has been addressed by our technical team to prevent future occurrences. We understand that our hotel is showing signs of age, and we are actively working to replace outdated equipment. Moreover, we have begun renovating the corridors, proceeding floor by floor, as part of our improvement efforts. Your feedback is valuable, and we hope to welcome you back in the future to provide a more satisfying experience. Best regards, Célia Da Costa Dias Front Office Manager Mercure Paris Porte d’Orléans

Poor Stay

Customer review rating 1.0/5

Anonymous Business - Confirmed reviews ALL

Dear Ian James H., Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience did not meet your expectations. Your comments are important to us, and we will use them to improve our services. Please feel free to reach out directly if you’d like to discuss your concerns further. We hope to have the opportunity to welcome you back in the future and provide you with a much better stay. Best regards, Christian Astudillo. Assistant Front Desk Manager.

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Other web-users rate our hotel

  • 139 reviews 8.4/10 Location
  • 432 reviews 5.6/10 Room
  • 389 reviews 8.1/10 Service
  • 8 reviews 1.4/10 WiFi
  • 169 reviews 7.4/10 Breakfast
  • 148 reviews 5.2/10 Cleanliness
  • 94 reviews 2.8/10 Vibe
  • 77 reviews 3.1/10 Amenities

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