Novotel Budapest City & Budapest Congress Center 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.3/5 411 opiniones

Novotel Budapest City & Budapest Congress Center - Image 1
Novotel Budapest City & Budapest Congress Center - Image 2
Novotel Budapest City & Budapest Congress Center - Image 3
Novotel Budapest City & Budapest Congress Center - Image 4

Descripción

Extras del hotel

  • Acceso a las paradas de tranvía y autobús en el exterior del hotel

  • WIFI gratuito, espacio de trabajo y TV de pantalla plana

  • Gimnasio, sauna, hammam y piscina cubierta

  • Restaurante abierto durante todo el día con platos informales de cocina internacional

  • Amplia variedad de espacios flexibles para la celebración de eventos

Nuestros alojamientos

Reservar este hotel

Localización del hotel

Novotel Budapest City & Budapest Congress Center

Alkotas utca 63-67, NTAK: SZ19000377, szálloda
1123 BUDAPEST
Hungría

GPS:47.488441, 19.023734

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Se aceptan mascotas
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones

CAFE LOUNGE

El NOVO2 Lounge Bar nunca sería tan especial sin la creatividad y la experiencia de nuestros chefs. Cada uno crea su propio estilo original y único inspirado en los sabores de todo el mundo. Cocina moderna. También hay un menú infantil.

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.3/5  411 opiniones

Valoración de TripAdvisor  3.8/5  1.206 opiniones

Estancia muy agradable

Nota de clientes de Avis 5.0/5

Esther R. L. I. Familias - Comentarios confirmados ALL

Dear Guest, We are pleased to know that your stay was very enjoyable and that you found our staff friendly and our rooms comfortable. We appreciate your observation regarding the height of the bathtub and thank you for choosing a room without a bathtub on your second visit. It is a pleasure to hear that you enjoyed our breakfast and the hotel\'s facilities. As you mentioned, although we are a bit distant from the city center, we are glad that the taxi was a convenient solution for you. Sincerely, Attila Kővári Front Office Manager Novotel Budapest City

Mala experiencia.

Nota de clientes de Avis 1.0/5

Nathalia Familias - Comentarios confirmados ALL

Dear Guest, Thank you for reaching out and sharing your concerns. I sincerely apologize for any discomfort you experienced during your stay. Regarding the payment issue, I have carefully reviewed the credit card transactions. Upon check-in, we used your credit card for a guarantee, and at the time of departure, this amount was used for the final payment. Therefore, no duplicate charge was made. However, if you still notice any discrepancies on your statement, please let us know, and we will be happy to assist further. As for the issue with the insect, I truly regret the inconvenience this caused. We have reviewed the pictures, and based on our checks, the insect found on the curtain was not a bedbug. Nevertheless, we take all concerns seriously, and our housekeeping team has conducted a thorough inspection to ensure the highest cleanliness standards. We truly appreciate your feedback, and I apologize again for any distress caused. If there is anything else we can do for you, please do not hesitate to reach out. Best regards, Attila Kővári Front Office Manager Novotel Budapest City

Sucio.

Nota de Tripadvisor 3.0/5

806dulcemariap Valoración certificada de TripAdvisor

Dear 806dulcemariap, Thank you for sharing your detailed feedback. We’re sincerely sorry that your stay did not meet expectations. The height and condition of the bathtub, as well as the cleanliness issues with the tiles and floor, are unacceptable, and we apologize for the inconvenience caused. We will review these concerns with our maintenance and housekeeping teams to ensure immediate improvements are made. Your feedback is invaluable to us, and we appreciate you taking the time to help us improve. Best regards, Attila Kővári Front Office Manager Novotel Budapest City

Baño asqueroso

Nota de Tripadvisor 1.0/5

Jose A Valoración certificada de TripAdvisor

Dear 01986IKjosea, Thank you for taking the time to share your feedback. We're deeply sorry that you experienced such issues during your stay, especially in room 245. The cleanliness and maintenance of our rooms are top priorities, and we clearly failed to meet those standards in your case. Rest assured, we will immediately investigate and address the mold issue, unpleasant odor, and maintenance concerns to prevent this from happening again. We appreciate you bringing this to our attention and hope you'll give us another chance to improve your experience in the future. Best regards, Attila Kővári Front Office Manager Novotel Budapest City

Mala experiencia en Novotel Budapest. No recomendable!

Nota de Tripadvisor 2.0/5

lulita En familia - Valoración certificada de TripAdvisor

Dear lulita, I sincerely apologize for the negative experience you had during your stay at Novotel Budapest. The issues you mentioned regarding the cleanliness, air conditioning, and overall condition of the room are deeply concerning and certainly do not meet our usual standards. t's particularly troubling to hear about the service shortcomings, including the unresponsiveness of room service and the front desk, as well as the poor attitude you encountered. This is far from the level of service we strive to provide to our guests. Your feedback is invaluable, and I will personally ensure that these matters are addressed with our housekeeping and front desk teams to prevent such issues from recurring. We are committed to making necessary improvements and would greatly appreciate the opportunity to restore your trust in our hotel. Thank you for sharing your experience. Best regards, Attila Kovari Front Office Manager Novotel Budapest City

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 423 opiniones 8.4/10 Ubicación
  • 676 opiniones 5/10 Habitación
  • 510 opiniones 8.2/10 Servicio
  • 9 opiniones 8.6/10 Internet
  • 510 opiniones 8.5/10 Desayuno
  • 377 opiniones 3.4/10 Comodidad
  • 238 opiniones 5.8/10 Limpieza
  • 118 opiniones 4.9/10 Piscina

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