Novotel Chiangmai Nimman Journeyhub

Customer review rating (ALL Rating) 4.4/5 1,034 reviews

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Novotel Chiangmai Nimman Journeyhub - Image 1
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7*77 Moo 2, Huay Kaew Road, Soi Sreesud,Chang Phueak, Muang, 50300 CHIANGMAI, Thailand

Description

Hotel extras

  • The hotel is the only Novotel property in Northern Thailand

  • Enjoy our family package which offers free breakfast for children below 16.

  • This hotel is pet friendly.

  • The hotel is within walking distance to One Nimman , Maya Shopping Center and MAYA theatres .

  • This hotel has Electric Vehicle charger.

Our accommodation(s)

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Room 1

Hotel location

Novotel Chiangmai Nimman Journeyhub

7*77 Moo 2, Huay Kaew Road, Soi Sreesud,Chang Phueak, Muang
50300 CHIANGMAI
Thailand

GPS:18.804685, 98.96416

Telephone
Fax +66 52 012 799

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

FOOD EXCHANGE

Food Exchange is a stylish, contemporary restaurant with a lush leafy backdrop. It offers Asian, Thai and International cuisine for breakfast, brunch and dinner. The perfect place for friends and family to gather over delicious meals.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,034 reviews

TripAdvisor Rating  4.0/5  169 reviews

good stay

Customer review rating 4.5/5

Abel H. Families - Confirmed reviews ALL

Dear Abel, Thank you for sharing your feedback and for giving us a great rating! We’re thrilled to hear that you had a good stay with us and enjoyed our service. It’s wonderful to know that your booking experience was easy and that you appreciated the efforts of our Heartists. We’re also delighted to hear that you would recommend our loyalty program, and we look forward to welcoming you and your family back in the future for another memorable stay. Thank you again for your valuable feedback. Best regards, Boondarik W Operations Executive Novotel Chiangmai Nimman Journeyhub

Very worn property

Customer review rating 2.0/5

Dennis Couples - Confirmed reviews ALL

Dear Dennis, Thank you for sharing your feedback with us. We sincerely appreciate the time you’ve taken to provide detailed insights into your experience during your recent stay at Novotel Chiangmai Nimman Journeyhub. We are truly sorry for the inconvenience caused during your visit. Please accept our sincere apologies for the condition of the room and the issues with the shower that you encountered. Rest assured, we are addressing these concerns and working to improve the maintenance of our rooms to ensure a more comfortable stay for all of our guests. Regarding your feedback about the breakfast, we are disappointed to hear that it did not meet your expectations. To help us improve and better serve you in the future, could you kindly provide more specific suggestions about what you feel could be improved? Your feedback is highly valuable to us as we continue to enhance our services. Once again, we apologize for any inconvenience caused, and we truly appreciate your understanding. We hope to have the opportunity to welcome you back soon for an improved experience. Thank you again for your valuable feedback and for choosing our hotel. Best regards, Nakul Gupta General Manager Novotel Chiangmai Nimman Journeyhub

Good stay and clean room

Customer review rating 4.5/5

Rovita Solo - Confirmed reviews ALL

Dear Rovita, Thank you for choosing to stay with us at Novotel Chiangmai Nimman Journeyhub and for taking the time to share your positive feedback. We are delighted to hear that you found your room spacious and clean, and that our receptionist provided you with helpful and friendly service. Your kind comments are a great encouragement to our entire team as we continuously strive to create a comfortable and welcoming environment for our guests. We truly value your feedback and are committed to ensuring every aspect of your stay exceeds your expectations. We look forward to welcoming you back in the near future for another exceptional experience. Sincerely, Boondarik W. Operations Executive Novotel Chiangmai Nimman Journeyhub

Over all was good except Breakfast experience

Customer review rating 2.5/5

Anonymous Friends - Confirmed reviews ALL

Dear Oraya, Thank you for taking the time to share your detailed feedback with us. We truly appreciate your honest review and are very sorry that your breakfast experience did not meet your expectations. We understand your disappointment regarding the early depletion of food items and the confusion about the refill process. Please rest assured that we ensure all items are replenished until 10:30 AM, and it appears there was some miscommunication on our part regarding this detail. Our Heartists are reviewing our breakfast service procedures and reinforcing communication with our team to ensure that every aspect—from the egg station to the cutlery sets—is managed with the utmost care throughout the service period. Our mission is to create a seamless and delightful experience for every guest, and we deeply regret that we fell short during your stay. Your feedback is invaluable in helping us enhance our service, and we look forward to welcoming you back to Novotel Chiangmai Nimman Journeyhub for a truly exceptional experience in the future. Best regards, Nakul Gupta General Manager Novotel Chiangmai Nimman Journeyhub

Homey stay

Customer review rating 5.0/5

Michael Business - Confirmed reviews ALL

Dear Michael, Thank you for your stay. We are delighted to hear that you enjoyed our personal service and accommodations. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Rodsaporn U. Front Office Manager

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Other web-users rate our hotel

  • 566 reviews 8.4/10 Location
  • 822 reviews 7.3/10 Room
  • 742 reviews 8.5/10 Service
  • 12 reviews 7.6/10 WiFi
  • 422 reviews 5.6/10 Comfort
  • 372 reviews 8.4/10 Cleanliness
  • 304 reviews 7.7/10 Breakfast
  • 220 reviews 5.6/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.