Novotel Brussels off Grand Place 4 stars

Customer review rating (ALL Rating) 4.4/5 2,081 reviews

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120, rue du Marché Aux Herbes, 1000 BRUSSELS, Belgium

Description

Hotel extras

  • Tout proche de la Grand-Place et de la gare centrale

  • Chambres Famille pour 4 personnes max. Profitez de l'esprit « Novotel pour les enfants » !

  • Gourmer Bar élégant avec plat du jour

  • Delicious breakfast buffet.

  • Air-conditioned, 100% non-smoking and 24/7 reception

Our accommodation(s)

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Hotel location

Novotel Brussels off Grand Place

120, rue du Marché Aux Herbes
1000 BRUSSELS
Belgium

GPS:50.846302, 4.354746

Telephone

Access and transport

Hotel services

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On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

GOURMETBAR

Gourmet Bar in the heart of Europe is the place to meet, relax and enjoy the moment. Whether you want to eat or just have a drink, we are pleased to welcome you anytime from sunrise to sunset.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  2,081 reviews

TripAdvisor Rating  4.2/5  3,534 reviews

Certificate of excellence 2024

Fantastic location, great staff!

TripAdvisor rating 5.0/5

Macrel2904 TripAdvisor review

Nice room

Customer review rating 4.5/5

Frank B. Families - Confirmed reviews ALL

Dear Frank, Thank you for taking the time to share your review. We\'re thrilled to hear that your stay at Novotel Brussels Off Grand Place was a memorable one. We are delighted that the upgrade to one of our well-appointed rooms added to the enjoyment of your visit. Our team takes pride in providing service and accommodations that go above and beyond, and it\'s wonderful to know that we succeeded in making your stay special. We hope we will have the opportunity to see you again in the future. Best regards, Jurgen Van der Haegen, General Manager

Maintenance required

Customer review rating 3.5/5

Esko M. Business - Confirmed reviews ALL

Dear Esko, Thank you for taking the time to share your review. We were concerned to read about the issue with the window in your room and the consequent disturbance from outside noise. Our guests\' comfort is of the utmost importance, and we apologize for the inconvenience this caused you, especially considering your late-night arrival. It is imperative for us to ensure that every aspect of our rooms meets our guests\' needs and expectations. We hope you were able to appreciate the close proximity of our hotel to Brussels\' iconic Grand-Place and the vibrant city centre during your stay. We hope we will have the opportunity to see you again in the future. Best regards, Jurgen Van der Haegen, General Manager

Brilliant experience

Customer review rating 4.5/5

Jo G. Business - Confirmed reviews ALL

Dear Jo, We would like to thank you for this review about your recent experience in our hotel. It brings us immense joy to hear about the wonderful time you had during your stay. We are thrilled that you found the heart of Brussels\' bustling atmosphere delightful, our hotel\'s safety measures reassuring, the cleanliness up to standard, and the environment welcoming. Our team takes great pride in ensuring every guest feels at home, and your recognition of their efforts is much appreciated. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Jurgen Van der Haegen, General Manager

Great Location

Customer review rating 3.5/5

Nihat T. Families - Confirmed reviews ALL

Dear Nihat, Thank you for taking the time to share your review. We are delighted that you appreciated the friendliness of our staff, the comfort of our hotel, and the high standards of cleanliness and hygiene we maintain. It is great to hear that you found our hotel to offer a favorable cost-to-benefit ratio, ensuring that your stay was not only comfortable but also economically satisfying. We regret any confusion regarding the breakfast fee information and apologize for the inconvenience this has caused. Our aim is to provide clear and accurate pricing, so it disheartens us to hear of any discrepancies. Nonetheless, we are glad to learn that you enjoyed our breakfast selection, which is part of our commitment to offering a pleasant dining experience. Finally, we are pleased that our hotel\'s prime location contributed positively to your stay. Nestled just 200 metres from the magnificent Grand-Place, our guests truly have the vibrant heart of Brussels right on their doorstep, making it an ideal base for exploring the city\'s rich offerings. We hope we will have the opportunity to see you again in the future. Best regards, Jurgen Van der Haegen, General Manager

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Other web-users rate our hotel

  • 1,856 reviews 9.8/10 Location
  • 1,512 reviews 7.2/10 Room
  • 1,241 reviews 8.4/10 Service
  • 15 reviews 8.8/10 WiFi
  • 811 reviews 7.9/10 Breakfast
  • 524 reviews 7.6/10 Cleanliness
  • 220 reviews 6.1/10 Food
  • 6 reviews 2/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.