Sofitel Philadelphia at Rittenhouse Square 4.5 stars

Customer review rating (ALL Rating) 4.4/5 2,827 reviews

Best price
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120 South 17th Street, 19103 Philadelphia, United States

Description

Hotel extras

  • Prime Location

  • 8 Miles from Philadelphia International Airport

  • Nestled between NYC and Washington DC. 2 Hours away from each city.

  • Located in the heart of Rittenhouse Square Philadelphia's premier dining, entertainment and

  • 4 Green Key award for our commitment to sustainability through strong policies & practices

Our accommodation(s)

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Hotel location

Sofitel Philadelphia at Rittenhouse Square

120 South 17th Street
19103 Philadelphia
United States

GPS:39.95078, -75.168998

Telephone
Fax +1 215-564-7459

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,827 reviews

TripAdvisor Rating  4.4/5  4,633 reviews

Certificate of excellence 2024

Phantom Toilet, Clogged Shower, Amazing Staff

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Bonjour Guest, Thank you for sharing your feedback regarding your recent stay with us. We are delighted to hear that our staff provided you with exceptional service and that Mac made a positive impression during your checkout process. However, we sincerely apologize for the inconveniences you experienced with the bathroom facilities. While we strive to maintain the highest standards, it is clear that we fell short in this instance, and we appreciate your understanding in not contacting the front desk during the night. Your comments regarding the toilet and shower will be taken into consideration as we continue to improve our services and facilities. We are pleased that you enjoyed the ambiance of our lobby, but we regret that your overall experience did not meet your expectations. Thank you once again for your insights, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future. Best regards, Pierre Jotterand Sofitel Philadelphia at Rittenhouse Square

Not a good stay and don’t plan to return

Customer review rating 1.5/5

Lisa V. Families - Confirmed reviews ALL

Bonjour Lisa V., Thank you for sharing your experience. I am truly sorry to hear that your stay was disrupted by noise from the alley, particularly during such a significant event as the Philadelphia half marathon. We strive to provide a peaceful environment for our guests, and I regret that we fell short during your visit. Your feedback is valuable, and we will take it into consideration as we continue to improve our services. Thank you for your understanding. Best regards, Pierre Jotterand Sofitel Philadelphia at Rittenhouse Square

Mixed Bag!

Customer review rating 3.5/5

Eric T. Solo - Confirmed reviews ALL

Bonjour Eric T., Thank you for sharing your thoughts regarding your recent stay with us. We are pleased to hear that you appreciated the friendliness of our staff, the quality of the shower, and the comfort of the bed, as well as our prime location. However, we sincerely regret that your breakfast experience did not meet your expectations and that noise from neighboring rooms disrupted your stay. We take guest feedback seriously and will use your comments to enhance our offerings and ensure a more restful environment for all our guests in the future. We appreciate your feedback and hope to welcome you back for an improved experience. Best regards, Pierre Jotterand Sofitel Philadelphia at Rittenhouse Square

Great stay

Customer review rating 5.0/5

Tc Couples - Confirmed reviews ALL

Bonjour TC, Thank you for your kind feedback. We are thrilled to hear you enjoyed your stay and appreciated our recent renovations. Our dedicated staff takes pride in maintaining high cleanliness standards, ensuring a pleasant experience for all our guests. Best regards, Pierre Jotterand Sofitel Philadelphia at Rittenhouse Square

Great stay!

TripAdvisor rating 5.0/5

755eustacem Friends getaway - TripAdvisor review

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Other web-users rate our hotel

  • 851 reviews 9.2/10 Location
  • 1,592 reviews 7.6/10 Room
  • 1,731 reviews 8.2/10 Service
  • 21 reviews 5.6/10 WiFi
  • 579 reviews 6.6/10 Cleanliness
  • 309 reviews 5/10 Value
  • 241 reviews 7.6/10 Bar
  • 227 reviews 6.8/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.