Novotel Porto Gaia 4 stars

Customer review rating (ALL Rating) 4.5/5 1,165 reviews

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Novotel Porto Gaia - Image 1
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Novotel Porto Gaia - Image 4
Rua Martir São Sebastião, Afurada, 4400-499 VILA NOVA DE GAIA, Portugal

Description

Hotel extras

  • Close to the Port Wine Cellars and the Serralves Foundation

  • Close to many wine cellars and Arrábida Shopping

  • Children's play area, gardens, outdoor pool and terrace

  • 5 meeting rooms equipped for a capacity of 200 people

  • In summer there are barbecues on the terrace

Our accommodation(s)

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Room 1

Hotel location

Novotel Porto Gaia

Rua Martir São Sebastião, Afurada
4400-499 VILA NOVA DE GAIA
Portugal

GPS:41.144019, -8.640998

Telephone
+351 22 772 8700

Calls to a national
fixed network

Fax +351 22 772 8701

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

STREET FOOD TERRACE

The hotel restaurant "Street Food Terrace" serves modern cuisine with regional snacks and appetizers. In summer, don't miss the barbecues on the terrace by the pool!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,165 reviews

TripAdvisor Rating  4.1/5  1,375 reviews

Amazing stay!!

Customer review rating 5.0/5

Ioni B. Friends - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Pedro Gageiro General Manager

great all around hotel

Customer review rating 4.5/5

Yehuda Solo - Confirmed reviews ALL

Dear YEHUDA M., We very much appreciate your comments regarding your stay at the Novotel Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pedro Gageiro General Manager

Much improvement is needed

TripAdvisor rating 2.0/5

Siamak S Friends getaway - TripAdvisor review

Dear Siamak S, Thank you for taking the time to tell us about your experience at the Novotel Porto Gaia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pedro Gageiro General Manager

Comfortable stay

Customer review rating 4.0/5

Penny Solo - Confirmed reviews ALL

Dear PENNY, We very much appreciate your comments regarding your stay at the Novotel Porto Gaia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pedro Gageiro General Manager

The staff were the best aspect of my stay. They were very attentive and friendly. Hotel is very comfortable and has a lovely bar.

Customer review rating 5.0/5

Michael F. Families - Confirmed reviews ALL

Dear Sir, We very much appreciate your comments regarding your stay at the Novotel Porto Gaia . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pedro Gageiro General Manager

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Other web-users rate our hotel

  • 489 reviews 8.2/10 Location
  • 763 reviews 6.1/10 Room
  • 816 reviews 9.4/10 Service
  • 8 reviews 6/10 WiFi
  • 598 reviews 9.1/10 Breakfast
  • 423 reviews 5.6/10 Comfort
  • 311 reviews 7.2/10 Cleanliness
  • 215 reviews 6.4/10 Value

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Internal rules of procedure
Portuguese book of claims

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.