Novotel Brugge Centrum 4 stars

Customer review rating (ALL Rating) 4.5/5 1,345 reviews

Novotel Brugge Centrum - Image 1
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Description

Hotel extras

  • Modern, spacious rooms, perfect for all family needs

  • Creative, gourmet cuisine inspired by local product

  • Outdoor heated swimming pool, open from April to October

  • Varied and healthy all-you-can-eat buffet breakfast

  • Nearby, affordable parking in Bruges city centre

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel Brugge Centrum

Katelijnestraat 65B
8000 BRUGGE
Belgium

GPS:51.201848, 3.227073

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

NovoMe

We're guided by a simple belief: your home is our home. Savour a delicious, balanced menu and carefully crafted drinks, in spaces that are designed around you it's the 'me' in Novo-me. Perfect if you're looking to unwind or connect.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,345 reviews

TripAdvisor Rating  4.1/5  38 reviews

Good stay as usual

Customer review rating 5.0/5

Gillian Couples - Confirmed reviews ALL

Well placed hotel

TripAdvisor rating 4.0/5

Southcoasters TripAdvisor review

Dear Aster, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you found comfort in our rooms, which have been designed with modern amenities and a generous bed to enhance your rest. It is great to know that our breakfast selection met your needs, starting your day on a positive note with a variety of delicious options. Nonetheless, we regret the inconvenience you experienced due to the situation at our sister hotel, Ibis. We appreciate your understanding, and while it was an unusual circumstance, we are glad we could accommodate you at Novotel. We apologize for any discomfort this may have caused and thank you for your firm persuasion, which allowed us to promptly address the situation. Finally, we are pleased that our staff were able to assist you during this unexpected change and that our central location contributed to a positive experience. Bruges is indeed a city best explored on foot, and our proximity to the heart of the city makes for an ideal starting point for our guests. We hope to have the pleasure of welcoming you back on a future visit. Best wishes, Petra DE MEYERE, General Manager

ok

Customer review rating 4.5/5

Bibiche Friends - Confirmed reviews ALL

Beste gast, Hartelijk dank voor uw beoordeling! Het doet ons geweldig plezier te vernemen dat uw verblijf bij Novotel Brugge Centrum naar wens was. Groetjes! Petra DE MEYERE, General Manager

Good location

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Dear Susan, We would like to thank you for this review about your recent experience in our hotel. We are delighted that your stay with us left such a wonderful impression. We are pleased that you found the cleanliness and modernity of our accommodations to your satisfaction, and that our team\'s dedication to service contributed positively to your experience. Being able to offer you an early check-in is part of our commitment to guest convenience and it\'s rewarding to know this was appreciated. Furthermore, it is great that the spaciousness of both our deluxe suite and standard rooms exceeded your expectations, providing a comfortable and enjoyable stay. Lastly, we are thrilled that you loved our central location, which is indeed just a short stroll away from the heart of the historic city of Bruges. We hope to have the pleasure of welcoming you back on a future visit. Best wishes, Petra DE MEYERE, General Manager

Next time it will be better

Customer review rating 3.0/5

W. Business - Confirmed reviews ALL

Dear Jorg, Thank you for taking the time to share your review. We are delighted that you appreciated the welcome present, a small token of our gratitude for choosing Novotel Brugge Centrum. However, we regret to hear about the challenges you encountered regarding the parking information and the accessibility of our main entrance. We understand how these issues could have set a tone for your stay and for this, we extend our sincerest apologies. Moreover, it is concerning to learn that the cleanliness of the minibar did not meet our high standards, and for this, we are truly sorry. We also apologize if the level of assistance from our staff did not live up to the attentive service we strive to provide. Rest assured, your feedback is invaluable to us and we are earnestly reflecting on your comments to enhance the guest experience. We hope you were able to enjoy the historical charm and beauty of Bruges, and that the situation upon arrival did not detract significantly from the rest of your time in the city. We hope we will have the opportunity to see you again in the future. Best regards, Petra DE MEYERE, General Manager

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Other web-users rate our hotel

  • 1,078 reviews 9.4/10 Location
  • 1,179 reviews 7.1/10 Room
  • 865 reviews 8.9/10 Service
  • 12 reviews 8.5/10 WiFi
  • 716 reviews 8.6/10 Breakfast
  • 452 reviews 7.6/10 Cleanliness
  • 220 reviews 4.4/10 Value
  • 5 reviews 0/10 Wellness Area

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