Novotel Amsterdam City 4 stars

Customer review rating (ALL Rating) 4.4/5 4,095 reviews

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Description

Hotel extras

  • Great location for both business and leisure trips

  • Next to the train station and RAI congress centre

  • 12-minute direct connection the airport and city centre

  • 20 meeting rooms

  • Easy access to beaches with public transport or car

Our accommodation(s)

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Room 1

Hotel location

Novotel Amsterdam City

Europaboulevard 10
1083 AD AMSTERDAM
Netherlands

GPS:52.333579, 4.888825

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

RESTAURANT URBN FOOD AND DRINK

We are more than happy to welcome you in our restaurant and bar. Our restaurant is open, relaxed and stylish. The menu is varied and the dishes are pure and honest. We are renewing the menu with every season. Feel welcome.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  4,095 reviews

TripAdvisor Rating  4.0/5  3,616 reviews

It was a good stay

Customer review rating 5.0/5

Je… Business - Confirmed reviews ALL

Dear Mr G., We appreciate the time you have taken to share your feedback. We are thrilled to hear that your stay with us met your expectations in several aspects. We are delighted that you appreciated the cleanliness of your room, the variety of our breakfast offerings, and the conducive environment for meetings at Novotel Amsterdam City. Our team takes great pride in maintaining high standards of cleanliness and providing a diverse breakfast that caters to all tastes, ensuring our guests start their day on the right note. However, we regret to hear about your experience with the electric car charging facilities. As sustainability and convenience are important to us, we have noted your suggestion and will certainly consider improving this aspect to better serve our guests\' needs in the future. Nonetheless, we hope you found our location to be advantageous for your business needs, as we are situated near the Amsterdam RAI convention center and offer easy access to public transport options for exploring the city. Thank you once again for choosing to stay with us, and we appreciate your constructive comments. We hope we will have the opportunity to see you again in the future. Best regards, Manager on Duty

Excellent location for the RAI

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Dear Mr O., We appreciate the time you have taken to share your feedback. We are proud of the high level of personal service we offer so it\'s really rewarding to receive your positive feedback about our team members. We are also glad that our location was ideal for your requirements. We hope we will have the opportunity to see you again in the future. Best regards, Manager on Duty

good location

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Dear Ms. C., Thank you for the time taken to share your experience of staying with us. We are delighted that you enjoyed our breakfast offerings and found our reception team to be helpful. Your enjoyment of these aspects of our hotel is incredibly important to us, and we are pleased that they contributed positively to your stay. However, we regret that you experienced a longer than desired waiting time at reception and were not offered assistance with your luggage. We understand the importance of a smooth and efficient check-in process and are taking your feedback seriously to improve our service in these areas. Moreover, we apologize for the inconvenience caused by the laundry service issue and any shortcomings regarding communication about our billing and the Accor loyalty program. We recognize that clear communication is key to a satisfying guest experience and are reviewing these matters to ensure better service going forward. Nonetheless, we are pleased that you found our location to be convenient for your needs. Our proximity to public transport and attractions in Amsterdam is something we take pride in, and we are glad it enhanced your visit to the city. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Manager on Duty

Good stay

Customer review rating 5.0/5

Edgar R. W. Families - Confirmed reviews ALL

Dear Mr. W., Many thanks for this positive feedback. It is truly rewarding to hear that your stay with us was enjoyable. We are delighted that you appreciated the attentive and amiable service from our team, the comfort of your accommodations, and the quality of our culinary offerings. Our staff are dedicated to providing a warm and welcoming experience, and it\'s gratifying to know that this was reflected during your visit. Furthermore, we take great pride in our selection of well-appointed rooms and the delectable choices available at our restaurant, designed to cater to the tastes and comforts of our valued guests like yourself. We all hope to welcome you back in the future. Best wishes, Manager on Duty

Good and comfortable stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Dear Ms L., Thank you for sharing your feedback. We are delighted to hear that your stay at Novotel Amsterdam City met your expectations and provided you with the comfort and cleanliness you sought. It is particularly gratifying to learn that our room service was prompt and efficient, ensuring that your needs were addressed swiftly, reflecting our commitment to impeccable guest service. It would be our pleasure to have you return on another occasion. Very best wishes, Manager on Duty

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Other web-users rate our hotel

  • 2,067 reviews 9/10 Location
  • 2,388 reviews 7.1/10 Room
  • 2,175 reviews 7.9/10 Service
  • 49 reviews 7.6/10 WiFi
  • 1,342 reviews 8.9/10 Breakfast
  • 1,188 reviews 6.8/10 Cleanliness
  • 450 reviews 7.7/10 Amenities
  • 105 reviews 8/10 Wellness Area

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