Mercure Hotel Potsdam City 4 stars

Customer review rating (ALL Rating) 4.0/5 248 reviews

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Description

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Hotel location

Mercure Hotel Potsdam City

Lange Bruecke
14467 POTSDAM
Germany

GPS:52.394157, 13.059694

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

OSCAR

Culinary delights await you every day at our restaurant Oscar between 6am and 10.30pm. Regional specialties and international dishes are on the menu, and we're happy to serve you on our terrace.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  248 reviews

TripAdvisor Rating  3.5/5  223 reviews

Excellent!

Customer review rating 5.0/5

Vinayak S. Business - Confirmed reviews ALL

Dear Vinayak S., We are delighted to hear about your excellent experience at our hotel! It is wonderful to know that Herr Philipp Claus provided exceptional service, and you enjoyed the cleanliness of the room, the breakfast buffet, and the attentive staff. Your kind words motivate us to continue delivering top-notch service. We look forward to welcoming you back for another enjoyable stay at Mercure Hotel Potsdam City. Warm regards, Mercure Hotel Potsdam City Team

A fine hotel that could do better

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed our excellent breakfast and appreciated the ideal location of Mercure Hotel Potsdam City. Your comments regarding the noise from the ventilation system in the room and the housekeeping request process have been duly noted. We apologize for any inconvenience caused and will address these issues internally. Regarding the power cut, we regret the inconvenience you experienced and will review our communication methods to ensure better guest awareness in such situations. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience. Warm regards, Mercure Hotel Potsdam City

Good experience

Customer review rating 4.0/5

Axe Business - Confirmed reviews ALL

Dear Axe, thank you for sharing your experience with us. We are glad to hear that you enjoyed our breakfast and room. We appreciate your feedback on the bathroom size and building age. Your comments will help us improve. Best regards, Mercure Hotel Potsdam City

Silvester in Potsdam

Customer review rating 5.0/5

Andreas Solo - Confirmed reviews ALL

Thank you very much

Customer review rating 5.0/5

Misaki Solo - Confirmed reviews ALL

Dear MIsakI, We appreciate you taking the time to complete a survey regarding your recent stay with us. On behalf of our entire staff here at the Mercure we would like to thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely Hotel manager

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Other web-users rate our hotel

  • 943 reviews 8.7/10 Location
  • 1,056 reviews 5.4/10 Room
  • 713 reviews 8.3/10 Service
  • 11 reviews 8.8/10 WiFi
  • 684 reviews 8.6/10 Breakfast
  • 530 reviews 3/10 Comfort
  • 316 reviews 6.3/10 Cleanliness
  • 199 reviews 5.8/10 Food

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