Hotel Mercure Salzburg City 4 stars

Customer review rating (ALL Rating) 4.6/5 1,484 reviews

39 39 photos/video

Bayerhamerstrasse 14 a, 5020 SALZBURG, Austria

Hotel Mercure Salzburg City

Hotel for travellers looking for local and authentic experiences

Servus and welcome to the Mercure Salzburg City. We look forward to introducing you to our wonderful city, where Wolfgang Amadeus Mozart was born. In addition to many cultural and historical attractions, our city is also the ideal starting point to be enchanted by outstanding natural landscapes. On behalf of the team, I wish you a wonderful stay at our hotel. M. Siess, Hotel Manager

Hohensalzburg Fortress, Mozart Birthplace, Mirabell Palace, Mirabell Gardens, Trick Fountains of Hellbrunn, and a wide range of museums await you nearby. The "Mirabellplatz" station can be reached directly by bus in about 5 minutes or in about 10 minutes on foot. Our staff will give you various tips for the downtown and also for the beautiful surroundings!

Hotel extras

Central location: only 10-15-minute walk to the attractions of Salzburg
Modern meeting facilities & fine restaurant "le sel" with terrace
Salzburg Central Station is only 900 meters away
Bus service between the hotel, city center & airport

Our accommodation(s)

Room

Standard Twin Room

2 pers. max
20 m² / 215 sq ft

Bedding 2 x Twin bed(s)

From NaN € NaN EUR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Superior Double Room

2 pers. max
20 m² / 215 sq ft

Bedding 2 x Twin bed(s) and 1 x King size bed(s)

From NaN € NaN EUR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Deluxe Double Room

2 pers. max
25 m² / 269 sq ft

Bedding 1 x King size bed(s)

From NaN € NaN EUR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Privilege Double Room

2 pers. max
20 m² / 215 sq ft

Bedding 1 x King size bed(s)
Views: Garden View

From NaN € NaN EUR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Hotel location

Hotel Mercure Salzburg City

Bayerhamerstrasse 14 a
5020 SALZBURG
Austria

GPS:47.809379, 13.050953

+43 662 881438

+43 662 871111411

Railway station
Bus stop
Highway exit

PUBLIC BUS 21

Bus stop

Access: 100 m / 0.06 mi 1 min walk

PUBLIC BUS 2

Bus stop

Access: 100 m / 0.06 mi

HAUPTBAHNHOF

Railway station

Access: 1 km / 0.63 mi 5 min walk / 5 min drive

SALZBURG NORD

Highway exit

Access: 2 km / 1.24 mi 10 min drive

SCHLOSS MIRABELL

Historic monument

Access: 1 km / 0.62 mi 10 min walk / 5 min drive

MOZARTEUM

Opera/symphony/concert hall

Access: 1 km / 0.63 mi 10 min walk / 5 min drive

ROCKHOUSE

Entertainment/theatre district

Access: 1 km / 0.62 mi 7 min walk / 4 min drive

MIRABELLGARTEN

Botanical gardens

Access: 1 km / 0.63 mi 10 min walk / 5 min drive

LANDESTHEATER

Entertainment/theatre district

Access: 1 km / 0.63 mi 10 min walk / 5 min drive

HAUS DER NATUR

Museums

Access: 2 km / 1.25 mi 20 min walk / 10 min drive

DOMMUSEUM

Museums

Access: 2 km / 1.24 mi 15 min walk / 10 min drive

CAROLINO AUGUSTEUM

Museums

Access: 2 km / 1.25 mi 20 min walk / 10 min drive

KATAKOMBEN

Tourist attraction

Access: 2 km / 1.24 mi 20 min walk / 10 min drive

RESIDENZ- UND PRUN.

Museums

Access: 2 km / 1.25 mi 20 min walk / 10 min drive

VOLKSGARTEN

Sports centre

Access: 2 km / 1.25 mi 10 min drive

HOHENSALZBURG F.

Historic monument

Access: 2.5 km / 1.55 mi 25 min walk / 15 min drive

FESTSPIELHAUS

Opera/symphony/concert hall

Access: 2.5 km / 1.55 mi 25 min walk / 12 min drive

CASINO SALZBURG

Casino

Access: 7 km / 4.38 mi 10 min drive

CINEPLEXX AIRPORT

Cinema district

Access: 9 km / 5.59 mi 15 min drive

TIERGARTEN HELLBRU.

Zoo

Access: 10 km / 6.25 mi 25 min drive

SALZBURG RING

Racetrack

Access: 20 km / 12.5 mi

STRASSWALCHEN

Amusement park

Access: 35 km / 21.88 mi 20 min drive

Ski- & Snowboardsafaris

Ski area

Access: 50 km / 31.07 mi 30 min drive

SPORTWELT AMADEE

Ski area

Access: 80 km / 50 mi 1 hrs drive

WALLERSEE

Lake

Access: 18 km / 11.19 mi 15 min drive

FUSCHLSEE

Lake

Access: 22 km / 13.67 mi 20 min drive

MONDSEE

Lake

Access: 25 km / 15.63 mi 20 min drive

WOLFGANGSEE

Lake

Access: 35 km / 21.75 mi 30 min drive

LINZERGASSE

Shopping district

Access: 500 m / 0.31 mi 5 min walk / 3 min drive

GETREIDEGASSE

Shopping district

Access: 2 km / 1.25 mi 20 min walk / 10 min drive

EUROPARK

Shopping centre/mall

Access: 7 km / 4.38 mi 10 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Pets welcome
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

LE SEL

Non contractual photo

2500 years of salt mining have shaped the state and its people and given our restaurant its name. Enjoy the cozy atmosphere of the Le Sel with dishes from regional and international cuisine.

Meetings & Events

Number of Meeting Room: 6
Surface of the largest room: 264 m² / 2841 sq ft
Maximum seats capacity: 100
Maximum capacity for banquets: 0

Find out more

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5 1,484 reviews

TripAdvisor Rating 3.8/5 1,538 reviews

Good location if you like to walk

Boston T. Solo - 4/2/2025 Confirmed reviews ALL

Dear Mrs. M., we very much appreciate your comments regarding your stay at the Hotel Mercure Salzburg City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marcus Siess Hotelmanager Mercure Salzburg City

Extremely rude restaurant staff, will not recommend

Voyage67030575243 Couples - 4/1/2025 TripAdvisor review

I’m a titanium elite in Marriott and typically stay in Marriott hotels. This time I decided to try Accor hotels in Europe and boy was it a big mistake The good part - 1. Location is Ok. About 15 mins walk from train station 2. They gave me a nice upgrade which I really appreciate 3. Overall hotel looks are good The worse part 1. They don’t microwave outside food in their restaurant by fooling people about some laws. I have got this done across multiple Marriott hotels in Austria and also Novotel in Wien. Somehow this strange law only applies to Mercure Salzburg 2. The restaurant person was extremely aggressive and made it seem like they are doing me a favor by letting me stay in their hotel. 3. That person really needs to learn how to speak to guests. Overall a bad experience as I couldn’t even have my own food in this hotel. Accor - please take note on what Marriott does much better - respecting the guests

Surprisingly Well appointed Room

Diviva 3/30/2025 TripAdvisor review

We checked into the biggest room in the hotel, the Deluxe Room, which has a total floor area of 25㎡. Despite being early, we were warmly welcomed by Rina, who was manning the reception desk. As we visited the hotel during the quiet low season, there wasn't a queue at the reception. Rina was very efficient in processing our check-in, and we got our keys in under 5 minutes. The staff checking us out was also friendly and jovial. He efficiently processed our checkout, checked with us during our stay at Hotel Mercure Salzburg City, and invited us to breakfast at Le Sel. He also got his colleague at Le Sel to take care of us. The staff at Le Sel was also very friendly. He took the time to orientate us to the food selection for breakfast. He jumped in to assist when he observed that we had difficulties operating the butter machine. The entryway of the Deluxe Room in Hotel Mercure Salzburg City is only furnished with a set of hooks on the wall and a small two-panel wardrobe with a full-length mirror mounted on its single-panel sliding door. The wardrobe space afforded by this wardrobe is very limited. On the left side of the wardrobe, we can only hang at most four sets of clothing in the designated hanging space. The other half of the wardrobe has six open shelves but is equally packed with things like the mini fridge, the in-room safe and additional bedding, leaving only the bottom shelving for us to use. A shelving panel extends from the wardrobe, where the hotel places mini bar items like Nespresso coffee machines, kettles, glasses, and tea bags. We used the excess space here to place smaller items to maximise the limited storage space in the room. The bathroom looked bright and sizeable thanks to the use of white to deck the bathroom and the bright lighting. Black marble tiles and a strip of green light running under the semi-open walk-in shower gave it a modern look. The toilet bowl is tucked in the corner opposite the sink, which seems out of the way, reducing the feel of clutter in the limited space the hotel allocated to the bathroom. A large walk-in shower is next to the sink and is fitted only with one regular shower head. Hotel Mercure Salzburg City supplies its Deluxe Room guests with elemental herbology branded shower amenities, which exude a natural and woody scent. The main bulk of the Deluxe Room is allocated to the sleeping area that extends from the entryway to the balcony. The design of open-mount shelving that ran from the wardrobe to the glass doors to the balcony gave us a lot of space to put away small items. I like that Hotel Mercure Salzburg City did not furnish the Deluxe Room with unnecessary furniture and flushed everything to the side, resulting in a huge amount of space for us to move around in the sleeping area. A large flat screen TV is mounted on the wall facing the King bed. However, we couldn't get much entertainment from it as most channels were in German. A small work desk with a plastic chair placed beneath the TV gave us additional space to stow smaller items and also provided us with a space to do some work. The purple-coloured single-seater armchair in the corner of the room can be converted into a sofa bed. The king bed sits by the wall opposite the TV in the sleeping area, with a large motif of Salzburg City on its headboard. The king bed had excellent sleep quality, but the pillows were too soft for my liking. It did not help that the hotel did not provide a pillow menu for us to choose from. The bedside table was sufficient for us to stow our lifestyle devices at night. I was surprised to find an indoor balcony attached to our Deluxe Room, which was not advertised on the hotel's website. This balcony is perfect for us to hang out and enjoy the cold winter breeze on the two deck chairs that look out into the street.

Dear Diviva, Thank you so much for your wonderful feedback and perfect rating! We're thrilled to hear that you enjoyed your stay in the Deluxe Room and appreciated the warm hospitality from our team. It's great to know that details like the breakfast service, room layout, and thoughtful amenities added to your experience. Your kind words motivate us to continue delivering excellent service. We hope to welcome you back to Hotel Mercure Salzburg City for another memorable stay in the future. Warm regards, Evan Artic, Night Audit, Mercure Salzburg City!

Well located

Anonymous Couples - 3/28/2025 Confirmed reviews ALL

Dear G. Z., i am delighted that you enjoyed your stay with us and on behalf of the whole team I would like to thank you for your praise. We would be very pleased if you would place your trust in us for another stay and until then I wish you all the best. With best regards Marcus Siess Hotel Manager Mercure Salzburg City

good stay

Anonymous Business - 3/25/2025 Confirmed reviews ALL

Dear M. V., many thanks for your trust and for staying with us in Salzburg, as well as for your great feedback. It would be a pleasure for us to welcome you again and I wish you all the best. Sincerely, Marcus Siess General Manager Mercure Salzburg City

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.

Hotel Mercure Salzburg City 4 stars

Description

Hotel extras

Our accommodation(s)

Standard Twin Room

Superior Double Room

Hotel location

Access and transport

Hotel services

LE SEL

BAR RESTAURANT LE SEL

Breakfast

Meetings & Events

Our guest reviews

Web-users rating

Our other establishments nearby