ibis Florence North Airport 3 stars

Customer review rating (ALL Rating) 3.7/5 577 reviews

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CIN: IT048043A1J9XT7JSP, Via Volturno 5, Osmannoro, SESTO FIORENTINO, FLORENCE, 50019 SESTO FIORENTINO, Italy

Description

Hotel extras

  • The ibis Firenze Nord hotel enjoys a convenient location for the highway and the airport.

  • 4 welcoming and modern meeting rooms with everything you need for your meetings and events.

  • About 25 minutes from the center of Florence and main monuments

  • Located in the commercial area of Osmannoro, accessible by public transport

  • Garage for a fee and free outdoor parking with limited spaces

Our accommodation(s)

Hotel location

ibis Florence North Airport

CIN: IT048043A1J9XT7JSP, Via Volturno 5, Osmannoro, SESTO FIORENTINO, FLORENCE
50019 SESTO FIORENTINO
Italy

GPS:43.810542, 11.177518

Telephone
Fax +39 055 302 4894

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

BAR -BISTRO IBIS KITCHEN

After intense days discovering Tuscany, our Ibis Kitchen open 24 hours will welcome you with traditional specialties and excellent drinks and appetizers to enjoy a typical Tuscan aperitif.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  577 reviews

TripAdvisor Rating  3.5/5  1,490 reviews

Based on our guests opininon

Customer review rating 0.5/5

Adam H. Business - Confirmed reviews ALL

There was cold in the rooms. Many of rooms was dirty and smelly.

missing services, rooms very noisy

Customer review rating 3.0/5

Bitnonritentivo Business - Confirmed reviews ALL

PROS: - very efficient and kind personnel, - receipt by e-mail, - very fast check in and out, - low prices - always available rooms - well located for people movig by bus / car - desk available and comfortable in room (double), chair not so comfortable. CONS.: - very noisy rooms from inside (bathroom ventilator whistling due to wind) and mostly from outside, south side (noise early at morning 5 AM, and late in the evening 12:00PM-1:00 AM due to long vehicles); - minibar missing - sanitary ware such as bidets and toilets installed in positions not always comfortable (too close to shower box) - not comfortable bed and covers - temperature in room not correctly controlled and regulate : warm at late evening, cold during nightime, hot in early morning (awaken by too high temp), very old Thermo-regulator with unreadable values, very difficult to read and set. - carpet bad looking in the room - water distributor available but for cans (?!!! stange choice !!!) not bottle. - WiFi not stabel (often missing/loosing signal) and not fast enough - illumination not comfortable (switches not located close to bed, very poor illumination in many parts of the room and not good also in the bathroom).

Dear BitNonRitentivo, Thank you for taking the time to share your feedback regarding your recent stay with us at ibis Firenze Nord Aeroporto. We appreciate your comments as they help us identify areas for improvement and enhance our guests' experience. We are pleased to hear that our team was efficient and kind, and that you found our check-in and check-out processes to be swift. It is also gratifying to know that you appreciated our competitive pricing and convenient location for travelers. However, we regret that your experience was not entirely satisfactory due to the issues you mentioned. We sincerely apologize for the disturbances caused by noise from both inside and outside the hotel. We understand how critical a peaceful environment is for a restful stay, and we will certainly take your comments into consideration as we explore ways to mitigate noise levels in our rooms. Regarding the absence of a minibar, we regret any inconvenience this may have caused. Our rooms are designed with essential amenities, and we value your input on the comfort of the sanitary ware and the bed. Your observations will be shared with our management team for future considerations. As for the temperature control and WiFi stability, we acknowledge the importance of these aspects for guest comfort and will look into your feedback. We strive to maintain high standards, and your comments are invaluable in guiding our efforts. Thank you once again for your constructive feedback. We hope to have the opportunity to welcome you back in the future, providing you with a more pleasant experience. Best regards, Customer Relations Agent

Avoid Avoid Avoid

Customer review rating 0.5/5

F R. Business - Confirmed reviews ALL

I was awoken at 1.30am because Valentina at the front desk did not know who was occupying the room I was staying in. Instead of calling the person who checked me in at 1.30am because it was an unsociable hour, she decided to wake me up at 1.30am to ask who I was. Unbelievably terrible service, the whole floor had a foul cigarette smell and the staff were not helpful at all. The following morning I requested to speak to a manager, this did not happen. I wanted to order a coffee from the bar and asked front desk if they could source someone to do this for me, waited 45minutes before I gave up. As a diamond Accor member, I was not offered my welcome drink either. Absolutely horrendous service. The cherry on top has to be the unapologetic call at 1.30am. How disgraceful. I travel to Florence weekly and I will never use this hotel again, neither will any of my staff. Do yourself a favour, book a different hotel.

Good enough

Customer review rating 3.5/5

Marco Business - Confirmed reviews ALL

my staying was for few days, for business reasons. very fast check-in and out. very easy to reach and move if you have a car, not close to Florence enough to avoid bus/taxi services. bad not good, topper and bad strangely arranged. Breakfast good enough, not excellent (eggs and sausages, brioches and marmalade-cake, different tea selection, and juices, honey, coffee, salami, cooked ham and cheese slices...) Noisy room (south side): car movement audible from room at 5, 6 o'clock even at 4th floor probably ok for families but not seen any service dedicated to. good for parking freely around. Facility has its own underground garage, subject to payment. very friendly staff Marco (from Italy)

Dear Marco, Thank you for sharing your valuable feedback regarding your recent stay with us. We are pleased to hear that you found our check-in and check-out process efficient and appreciated our friendly staff. However, we regret to learn that you faced discomfort due to noise from outside, as well as your concerns regarding the bedding arrangements. We take such comments seriously as we strive to enhance our guests' experiences. Regarding the breakfast, we are glad you found it satisfactory, though we aim to exceed expectations and will consider your remarks for future improvements. We apologize for any inconvenience related to the lack of shuttle service; unfortunately, we do not have any shuttle service in our hotel. Thank you once again for your feedback, which is invaluable in helping us improve. Best regards. Customer Relations Agent

Smoke town

Customer review rating 2.0/5

Vjl Couples - Confirmed reviews ALL

The whole hotel smelled like cigarettes, especially in the corridors outside the room. You could feel the smell in the room and soaked into the walls.

Dear VJL, Thank you for your feedback. We sincerely apologize for the discomfort caused by the cigarette smell in the hotel. Your comments are valuable to us, and we will take them into consideration as we continually strive to improve our guests' experience. Best regards. Customer Relations Agent

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Other web-users rate our hotel

  • 341 reviews 6.5/10 Location
  • 566 reviews 4.6/10 Room
  • 381 reviews 6.8/10 Service
  • 15 reviews 3.2/10 WiFi
  • 280 reviews 4.6/10 Comfort
  • 209 reviews 4.4/10 Cleanliness
  • 194 reviews 4.7/10 Breakfast
  • 162 reviews 4.7/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.