ibis Lisboa Jose Malhoa 2 stars

Customer review rating (ALL Rating) 4.5/5 2,481 reviews

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Avenida José Malhoa No. 10, 1070-158 LISBOA, Portugal

Description

Hotel extras

  • 15-minute metro ride from the city center and Lisbon's historic district

  • 5.6 miles (9 km) from Lisbon International Airport

  • 20-minute drive from Belém Tower, Jerónimos Monastery and Lisbon Congress Center

  • Free WIFI throughout the hotel

  • 24-hour bar and light meals (ibis Kitchen)

Our accommodation(s)

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Hotel location

ibis Lisboa Jose Malhoa

Avenida José Malhoa No. 10
1070-158 LISBOA
Portugal

GPS:38.737046, -9.163156

Telephone
+351 21 723 5700

Calls to a national
fixed network

Fax +351 21 723 5701

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS MENU

Discover the ibis Menu; it's simple, healthy and delicious. There is a drinks and hot and cold light snack service that caters to all tastes. You can order at the bar or at reception 24/7 to enjoy whenever and wherever you like.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,481 reviews

TripAdvisor Rating  4.0/5  2,658 reviews

Customer review rating 3.0/5

Natalia S. Couples - Confirmed reviews ALL

Уважаемый господин. Клиент, Благодарим Вас за то, что Вы нашли время написать нам после Вашего пребывания в отеле Ibis Lisboa José Malhoa. Мы сожалеем, что предоставленная услуга не оправдала Ваших ожиданий, в связи с чем примите наши самые искренние извинения. Если возможно, уделите немного времени и расскажите подробнее о том, что вам не понравилось, написав нам на электронную почту: h1… Отели Ibis всегда стремятся предоставить вам наивысшее качество обслуживания во время вашего пребывания; Поэтому Ваше мнение имеет для нас основополагающее значение. Мы заверяем Вас, что будут приняты необходимые меры для улучшения качества услуг, о которых Вы нам упомянули. Мы еще раз ценим ваши комментарии и надеемся вернуть ваше доверие во время вашего следующего пребывания. С нетерпением ждем возможности приветствовать вас в ближайшее время. Примите наши наилучшие пожелания, Isa Sousa

Customer review rating 4.0/5

Ana P. D. A. Couples - Confirmed reviews ALL

Thank you so much for your good score😊 We hope to welcome you back soon!

Customer review rating 2.0/5

Gonzalo W. S. Families - Confirmed reviews ALL

Dear Gonzalo,  We appreciate you taking the time to write to us following your stay at the Ibis Lisboa José Malhoa hotel. We regret that the service provided did not meet your expectations, so please accept our most sincere apologies.  We are very sorry to know that your stay was not what you expected. We will do our best to improve what you pointed out. If needed, you can speak directly with us, e-mail us to h1… Ibis hotels always aim to provide the best quality of service during our guests stays, therefore, your opinion is fundamental to us. We assure you that the necessary measures will be taken to improve the quality of the services you have mentioned to us. Once again, we appreciate your comments and hope to regain your trust during your next stay.  Looking forward to welcoming you soon, please accept our best regards,  Isa Sousa

Customer review rating 2.0/5

Tim Solo - Confirmed reviews ALL

Dear Guest, First of all, we would like to thank you for bringing this to our attention. We deeply regret that you encountered such an unpleasant situation during your stay with us. We are committed to ensuring the comfort and safety of our guests, and this incident has been treated with the utmost seriousness. We already took action to resolve the situation, including a thorough inspection of your room and other areas of the hotel. In addition, we are reinforcing our cleaning and pest control routine to prevent this from happening again. If you give us a chance to earn back your trust, we can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. We remain at your disposal for any additional needs and thank you for your understanding. Sincerely

Excellent Ibis in a great location in Lisbon.

TripAdvisor rating 5.0/5

AK7811 Couples - TripAdvisor review

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Other web-users rate our hotel

  • 1,415 reviews 8.6/10 Location
  • 1,735 reviews 5.8/10 Room
  • 1,791 reviews 9.1/10 Service
  • 67 reviews 5.6/10 WiFi
  • 1,143 reviews 8.5/10 Breakfast
  • 751 reviews 8.3/10 Cleanliness
  • 121 reviews 6.7/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.