Novotel Wien City

Customer review rating (ALL Rating) 4.4/5 913 reviews

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Description

Hotel extras

  • Novotel Wien City within walking distance of the city center

  • Executive room with balcony and view of Ringstrasse

  • Children up to 16 years of age stay in parents' room free of charge

  • Jogging path along Danube canal directly in front of hotel

  • Restaurant serving regional and organic-certified dishes

Our accommodation(s)

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Hotel location

Novotel Wien City

Aspernbrueckengasse 1
1020 VIENNA
Austria

GPS:48.213099, 16.382962

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

FAMILY AND FRIENDS THE SNUGGLY

The modern restaurant offers a selection of regional and international specialties, prepared from fresh, first-class, seasonal ingredients. All dishes can be ordered in three sizes, as a taster, starter or main course

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  913 reviews

TripAdvisor Rating  4.0/5  1,947 reviews

Good location, frustrating check in

TripAdvisor rating 3.0/5

jspartan85 TripAdvisor review

Good stay

Customer review rating 5.0/5

Alfred Families - Confirmed reviews ALL

Dear Alfred, Thank you very much for your kind review. We are thrilled that your stay at Novotel Wien City was such a positive one. We are pleased that you found the booking process seamless, and it delights us to know that the cleanliness of our hotel met your expectations. It is also great that our central location contributed positively to your visit, allowing you to easily explore Vienna\'s old town and nearby attractions. Furthermore, we are glad that our team\'s professional service added to the quality of your stay, as we strive to provide exceptional hospitality to all our guests. We look forward to welcoming you back. Best wishes, Markus Koller, Cluster General Manager

It's all about location!

Customer review rating 2.0/5

Dan H. Families - Confirmed reviews ALL

Dear Dan, Thank you for taking the time to share your review. We are delighted that you found the rooms at Novotel Wien City to be spacious and appreciated the cleanliness during your stay. Providing comfortable and well-maintained accommodations is a priority for us, and it is gratifying to know that these aspects contributed positively to your experience. However, we are concerned to hear about the issue you faced with the window in your room. Please accept our apologies for the discomfort you experienced. We understand how important a fully functional room is, especially during the colder months. Rest assured, our maintenance team is dedicated to ensuring that all features in our rooms meet our high standards, and we will have this promptly addressed. Nevertheless, we are pleased that you enjoyed our hotel\'s prime location, just a bridge-cross away from the vibrant Schwedenplatz. We hope to welcome you back. Best wishes, Markus Koller, Cluster General Manager

Mostly good hotel close to city center and subway station

Customer review rating 4.0/5

Martin Families - Confirmed reviews ALL

Dear Martin, Thank you for sharing your detailed feedback about your recent stay with us. We are pleased you appreciated our strategic position near public transport options like the Nestroyplatz Underground Station, which offers quick access to Vienna\'s cultural landmarks such as St. Stephen\'s Cathedral. However, we regret any disturbance experienced during your stay. While our soundproof windows and upper floor rooms generally provide peaceful accommodations, we acknowledge urban environments can occasionally present unexpected challenges. Regarding parking, our partner facility offers secure 24-hour access with prior reception registration, though we understand alternative nearby options might appear more cost-effective. Finally, we trust our central location between the Danube Canal and Schwedenplatz enabled you to easily explore Vienna\'s historic centre on foot, as Stephansplatz lies just 14 minutes from our doorstep. We would be honored to welcome you back for a quieter stay in one of our executive rooms with balcony views. Kind regards, Markus Koller, Cluster General Manager

Pleasant stay for a city trip

Customer review rating 4.5/5

Bas D. L. Families - Confirmed reviews ALL

Dear Bas, Thank you for your review. We are thrilled to hear that our staff\'s friendliness and the pristine condition of our rooms contributed to your enjoyment during your stay. Likewise, your appreciation for our competitive pricing compared to other booking platforms is immensely encouraging. However, we noted your comment regarding the absence of clear indications on how to contribute to our environmental efforts. We understand the importance of communicating our sustainable practices effectively and regret any oversight in providing information about our towel reuse program. Finally, our hotel\'s advantageous location, so close to Vienna\'s vibrant city centre and historical sites, is one of the aspects our guests cherish the most. We are pleased that this was a highlight of your city trip. We look forward to welcoming you back. Kind regards, Markus Koller, Cluster General Manager

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Other web-users rate our hotel

  • 1,180 reviews 9.1/10 Location
  • 1,134 reviews 7.1/10 Room
  • 950 reviews 8/10 Service
  • 17 reviews 7.9/10 WiFi
  • 630 reviews 6.8/10 Breakfast
  • 519 reviews 7.5/10 Cleanliness
  • 225 reviews 4.6/10 Value
  • 20 reviews 7.3/10 Wellness Area

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